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Grupotel Port d'Alcudia

Photo gallery for Grupotel Port d'Alcudia

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Flat-screen TV

Overview of Grupotel Port d'Alcudia

Grupotel Port d'Alcudia

4.0 star property
4-star hotel with spa, near Playa de Muro

8.8/10 Fabulous

59 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
Map
C/ Cisne Blanco, S/N, Alcúdia, 07410

Room options

About this area

What's nearby

  • Playa de Muro - 13 min walk
  • Alcúdia Beach - 17 min drive
  • Pollensa Port - 21 min drive

Getting around

  • Palma de Mallorca (PMI) - 53 min drive
  • Inca Station - 21 min drive
  • Sa Pobla Station - 23 min drive
  • Lloseta Station - 24 min drive

Restaurants

  • The Foxes Arms - 3 min walk
  • Rancho Chico - 3 min walk
  • Bistró del Jardín - 5 min walk
  • Mango - 8 min walk
  • S'Àmfora - 8 min walk

About this property

Grupotel Port d'Alcudia

Grupotel Port d'Alcudia features a free kids' club and puts you within a 15-minute walk of Playa de Muro. Guests can indulge in massages at the spa, and Port d'Alcudia serves breakfast, lunch and dinner. There are 2 bars/lounges and an indoor pool at this upmarket hotel, and in-room conveniences such as fridges and microwaves.

All-inclusive

All-inclusive room rates at Grupotel Port d'Alcudia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Lift

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV

Home comfort

  • Air conditioning

Sleep well

  • Pillow menu
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

All-inclusive

All-inclusive room rates at Grupotel Port d'Alcudia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Dining

Port d'Alcudia – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Safes in guest rooms can be used for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Grupotel Port d Alcudia Puerto
Grupotel Port d`Alcudia Hotel Port d`Alcudia
Grupotel Port d'Alcúdia
Grupotel Port d'Alcúdia Alcudia
Grupotel Port d'Alcúdia Hotel
Grupotel Port d'Alcúdia Hotel Alcudia
Grupotel Port D'Alcudia Majorca, Spain
Grupotel Port d'Alcudia Hotel
Grupotel Port D'Alcudia Majorca
Grupotel Port d Alcudia Puerto
Grupotel Port d'Alcudia Hotel
Grupotel Port d'Alcudia Alcúdia
Grupotel Port d'Alcudia Hotel Alcúdia

Frequently asked questions

Does Grupotel Port d'Alcudia offer free cancellation for a full refund?
Yes, Grupotel Port d'Alcudia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grupotel Port d'Alcudia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grupotel Port d'Alcudia?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Grupotel Port d'Alcudia?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Port d'Alcudia?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Grupotel Port d'Alcudia?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Grupotel Port d'Alcudia and nearby?
Grupotel Port d'Alcudia has 2 bars and a spa, as well as an outdoor pool and a fitness centre.
Are there restaurants at or near Grupotel Port d'Alcudia?
Yes, there's an on-site restaurant, Port d'Alcudia. Nearby restaurants include Bistró del Jardín (5-min walk), Mango (8-min walk) and S'Àmfora (8-min walk).
Does Grupotel Port d'Alcudia have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.
What's the area around Grupotel Port d'Alcudia like?
Grupotel Port d'Alcudia is a short 13-minute walk from Playa de Muro and 7 minutes' walk from Hidropark.

Overall score and ratings

8.8

Fabulous

8.5/10

Cleanliness

9.1/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Great Stay
Lovely hotel, great food, restaurant staff are amazing. Only one problem is the air conditioning, ours didn’t work at all. They did provide us with fans as soon as we told them and offered us another room, but with the heat in the mid 30’s it wouldn’t have got it below 25 degrees anyway so we opted to stay in our room. We arrived late at night and the night porter didn’t mention anything about food being left for us in the restaurant if we were hungry, with coffee and cold drinks, however the restaurant manager did inform us about the early breakfast which we did have when we left early for home.
Anne, 9-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great base, very close to beach and transport, easy walk to Port. Kids club was very nice to give daughter some down time out the heat
Jason, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paulo, 11-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely little hotel
Our stay at this hotel was lovely. Its not a 4 star hotel but it was a small lovely hotel. The restraunt staff where absolutely amazing especially Toni. The pool was fine and the hotel was really clean. We did 6 days and think that was enough.
Jonathan, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 5-night trip
Verified Expedia guest review

8/10 Very good

Nice location, convenient to go to the beach and with convenience stores just across the street last-minute snacks and grocery shopping. Very family-friendly. The pool was very nice, and the breakfast buffet was excellent. The room could have been cleaner, especially the floors. Air conditioning didn't work in the room, which at 37C temperature was very unpleasant.
Lorena, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Eduardo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel! Excellent food and Tony in the restaurant gave the best customer service ever! Loved it
Starla Lynn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
Good value for money. They upgraded my studio to an apartment, which was fantastic. Friendly and helpful hotel staff. Their choice of English news channel was terrible though - only could access GB news.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A good quick visit.
Overnight stay to visit Alcúdia old town. We were allowed early check in. The apartment was spacious and the large balcony overlooked the pool area. Staff were very helpful. Walking distance to shops and restaurants.
William, 1-night trip
Verified Hotels.com guest review