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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Renaissance Cancun Resort & Marina

4-star4 stars
Boulevard Kukulcan Km 1.5, Zona Hotelera, Cancun, QROO, 77500, Mexico

4-star hotel with 2 restaurants, near Turtle Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very lovely hotel, great pool, gym and jacuzzi facilities! The breakfast was also good,…Jul 29, 2019
  • Amazing hotel. Large rooms. Great staff and amazing breakfast. Connected to a mall with a…Jul 9, 2019

Renaissance Cancun Resort & Marina

from £80
  • Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Deluxe Standard Room)
  • Room, 2 Double Beds, Balcony, Marina View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Marina View
  • Room, 1 King Bed, Balcony, Ocean View
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 Bedroom, Balcony, Marina View

What’s around Renaissance Cancun Resort & Marina

Landmarks

  • In Zona Hotelera
  • Langosta Beach - 2.4 mi / 3.9 km
  • Tortuga Beach - 6 mi / 9.6 km
  • Cancun Convention Center - 6.7 mi / 10.8 km
  • Cancun Interactive Aquarium - 8.2 mi / 13.2 km
  • La Isla Shopping Mall - 8.5 mi / 13.6 km
  • Aquaworld - 10.1 mi / 16.3 km
  • El Rey Ruins - 12 mi / 19.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 29-min drive

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2716
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Lift
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Merotoro – This restaurant specialises in fusion cuisine.

Kaajal – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open daily.

Zek – On-site bar. Open daily.

Renaissance Cancun Resort & Marina’s small print

Also known as

  • Renaissance Cancun & Marina
  • Renaissance Cancun Resort & Marina Hotel
  • Renaissance Cancun Resort & Marina Cancun
  • Renaissance Cancun Resort & Marina Hotel Cancun
  • Renaissance Cancun & Marina
  • Renaissance Cancun Resort & Marina Hotel
  • Renaissance Cancun Resort & Marina Cancun
  • Renaissance Cancun Resort & Marina Hotel Cancun

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 5 per accommodation, per night

Optional extras

Cooked-to-order breakfast is offered for an extra charge of USD 22 for adults and USD 8 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Renaissance Cancun Resort & Marina

  • Does Renaissance Cancun Resort & Marina offer free cancellation for a full refund?
    Yes, Renaissance Cancun Resort & Marina does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is there a pool at Renaissance Cancun Resort & Marina?
    Yes, there's an outdoor pool.
  • Are pets allowed at Renaissance Cancun Resort & Marina?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Renaissance Cancun Resort & Marina?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Renaissance Cancun Resort & Marina?
    Yes, there are 2 on-site restaurants.
  • What is there to do near Renaissance Cancun Resort & Marina?
    Recommended spots to visit include Langosta Beach (2.4 mi) and Tortuga Beach (6 mi), along with Cancun Convention Center (6.7 mi) and Cancun Interactive Aquarium (8.2 mi).

Recent reviews

Superb 9.2 From 492 reviews

Exceptional 10.0
Staff and Hotel were 5stars. Perfect.
Me and my girlfriend stayed at the Renaissance for 2 nights and we loved every minute. Every single staff member we came in contact with were so very friendly and helpful! The hotel itself was amazing, super clean and the room was perfect (only thing was no full length mirror in the room). The food at the restaurant was great too. We couldn’t recommend this hotel highly enough, a must stay if you are travelling to Cancun.
Ben, gb2 night romance trip
Exceptional 10.0
I was amazed by the health and safety procedures that were in place at the property during the pandemic. The staff would check your temperate and also make you sanitize your hands before entering different parts of the property. Also there were hand sanitation stations set up throughout the entire property. Also, the convenience of the mall being next to the property along with multiple restaurants was a plus as well. Would definitely recommend this property if you just want a lowkey place to stay away from the beach when visiting Cancun.
Clarence, us4 night trip
Exceptional 10.0
lovely place
very nice and comforta and the staff were very friendly and courteous.
Raphael, us2 night trip
Exceptional 10.0
Great
Very good hotel walking distance to the mall 24 hrs room service Fast service , friendly staff , nice gym and swimming pool. Worth more then what i paid
Idan, us1 night trip
Exceptional 10.0
Everything was great apart from piped music all night long. Although it was quiet, I woke up once and couldn’t get back to sleep as it was annoying for me.
Sylvia, au2 night trip with friends
Exceptional 10.0
We had an amazing stay. Very friendly staff and they were really helpful. The hotel itself was very nice and clean. Overall we enjoyed our stay there. I would recommend anybody traveling to cancun to stay at Renaissance.
us4 night family trip
Exceptional 10.0
A hotel rating system of 0-10 on several criteria can be quite misleading. What is important to you and therefore how you rate something can be completely different than for me. It all comes down to EXPECTATIONS and that's different for everyone. Here is what to expect, and not expect from this hotel. I give it absolute 10's across the board. Never have I rated a hotel so highly. Having lived in Mexico for some time, standards here are different. So my first surprise was to learn that this is a Marriott property, and conforms to all Marriott standards. In particular, the people at all levels are well trained and the service is impeccable, the systems are new and modern (you can even put your personal Netflix password into the TV and watch your favorite movies via streaming), the food is truly outstanding and yet quite inexpensive, the rooms are spacious, tastefully decorated, and the shower is huge and efficient, beautiful pool, inviting lobby including pool table, games, books, lounge chairs, the price is amazingly low for the area, the hotel design is upscale “mod” and boutique, the parking is convenient and free, and excellent security. So what might not meet your expectations? First, this property is not on the beach. If you want white sands in front of your unit, you must pay the $400+ per night of a fully inclusive property at the beach. Rather it is on a beautiful ocean lagoon about 3/4 mile from the beach, and co-located as part of a huge beautiful shopping
John, us3 night trip
Exceptional 10.0
Great
Hugo O, us3 night trip
Very good 8.0
ood way to finish a 2 week stay on riviera for 3nt
This was above all our expectations. The breakfast is excellent. The room is well detailed & bed was the best we have had anywhere. At the time the area is under construction so expect the construction noise after 8 am some days. Mostly nothing at our time. Use of the beach club is excellent with free shuttle 5 min away.
matt, ca3 night trip
Exceptional 10.0
My stay at the Renaissance was absolutely amazing the hotel staff was very friendly and helpful. The room was clean, spacious, and the view of the mains was spectacular. I had a balcony which made my nights extra special.
us3 night trip

Renaissance Cancun Resort & Marina

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