"We booked an Executive room and a Standard room for a combined 10 room nights and were very pleased overall.
A big positive was being given rooms next to each other, allowing our three children to share the Executive room while we were next door. We had requested this but received no confirmation beforehand, so it was reassuring to see the hotel had taken care of it.
Both rooms were spacious, very clean and comfortable. Beds and pillows were excellent, Wi-Fi reliable and air-conditioning effective. Traffic noise was hardly noticeable, although some sound carried from adjoining rooms. Housekeeping was consistently excellent; the cleaning staff were particularly polite and considerate. Surprisingly, there was no shaver socket, so we could not charge our electric toothbrush.
The location is superb. We skipped hotel breakfast and enjoyed the excellent choice of nearby cafés and restaurants. Paid parking is directly opposite, with a convenient unloading bay outside.
The pool was the highlight: never crowded, ideal for children, with excellent water temperature and quality. The changing rooms could use modernisation, with some missing dispensers and a few showers not getting warm enough.
Staff were excellent overall. Our only disappointment was the manager refusing a one-hour late checkout despite the room appearing available. Not an entitlement, but after a substantial stay, some flexibility would have been appreciated.
We would definitely return."
