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gift cards

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If given the choice, select "pay now" option

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Pay with your gift card

Email a Hotels.com gift card

- Choose to instantly email a Hotels.com eGift card
- A variety of eGift card occasions to choose from; add a personlised message
- Redeem online at Hotels.com

 

Coming Soon: Balance Services

If you would like to check the balance of your gift card or merge two or more gift cards into one, please email giftcards@hotels.com with your gift card number(s) and proof of purchase.


All queries will be answered within a maximum of 48 hours.
If your query is urgent please call 020 3971 8561
(Phone lines are open M-F, 9am-5pm. Standard UK call rates apply.)

Coming Soon: Corporate bulk gift sales

Information about bulk ordering for customer or employee gifts and incentives.

Hotels.com Gift Card Terms and Conditions:

Card will expire 3 years after the date it was is purchased. CARDCO CXXXIX, Inc. is the card issuer and sole obligor to card owner. CARDCO may delegate its issuer obligations to an assignee, without recourse. If delegated, the assignee, and not CARDCO, will be sole obligor to card owner. Card is distributed by Hotels.com at 5400 LBJ Freeway, Suite 500, Dallas, Texas 75240, USA. However, Hotels.com is not an obligor to card owner and is not affiliated with CARDCO. Use of this Card is subject to terms and conditions of use. See uk.Hotels.com for full details.  Your personal data will be collected and maintained in accordance with our privacy policy which you can find at mycardterms.com/hotels_intl/. Balance Enquiry/Customer Support: giftcards@hotels.com