The free travel rewards program of Hotels.com

Unlock instant savings with Member Prices and earn rewards to use on future travel.
Sign in, it's free
Save on over 350,000 stays
Save 10% or more on over 350,000 stays worldwide with Member Prices.¹
Enjoy instant rewards
OneKeyCash™² is your rewards currency to use on Hotels.com. Earn up to 6% on each trip you take³. $1 in OneKeyCash is $1 to use on eligible hotels and car rentals.
Choose how you save
Save Your Way lets you choose how you use your member discount. Get an instant discount today or turn it into future travel rewards⁴.

Easily unlock new benefits as you move up tiers

Get rewarded for each trip element you book helping you progress through tiers faster, on top of the OneKeyCash you earn.
You get one trip element for each...
Hotel room night
Car rental day
And they add up fast!
Silver
Collect 5 trip elements to unlock Silver
A 2-night solo road trip can elevate you to Silver
Example: 2 hotel room nights plus a 3-day car rental gets you 5 trip elements total
Gold
Collect 15 trip elements to unlock Gold
A 7-night road trip can get you to Gold
Example: 7 hotel room nights plus an 8-day car rental adds up to 15 trip elements total
Platinum
Collect 30 trip elements to unlock Platinum
A 15-night road trip can get you to Platinum
Example: 15 hotel room nights plus a 15-day car rental adds up to 30 trip elements total
Sign in to discover more

Get even more benefits as you move through the tiers

Blue
0-4 trip elements
Savings
Save 10% or more on over 350,000 hotels worldwide with Member Prices¹
Get instant savings or save as rewards for later with Save Your Way
Rewards
Earn 2% in OneKeyCash on eligible hotel stays and car rentals
Silver
5-14 trip elements
Savings
Save 15% or more with Silver Member Prices on over 10,000 hotels worldwide
Get instant savings or save as rewards for later with Save Your Way
Rewards
Earn 2% in OneKeyCash on eligible hotel stays and car rentals or 3% at VIP Access properties⁵
Perks
Get a perk when you stay at select VIP Access properties, such as free breakfast⁶
Receive priority traveler support
Gold
15-29 trip elements
Savings
Save 20% or more with Gold Member Prices on over 10,000 hotels worldwide
Get instant savings or save as rewards for later with Save Your Way
Rewards
Earn 2% in OneKeyCash on eligible hotel stays and car rentals or 4% at VIP Access properties⁵
Perks
Get a perk when you stay at select VIP Access properties, such as free breakfast⁶
Get room upgrades when available at VIP Access properties
Receive priority traveler support
Platinum
30+ trip elements
Savings
Save 20% or more with Platinum Member Prices on over 10,000 hotels worldwide
Get instant savings or save as rewards for later with Save Your Way
Rewards
Earn 2% in OneKeyCash on eligible hotel stays and car rentals or 6% at VIP Access properties⁵
Perks
Get a perk when you stay at select VIP Access properties, such as free breakfast⁶
Get room upgrades when available at VIP Access properties
Receive Platinum VIP support

OneKeyCash — a rewards currency that lets you choose where to use it

OneKeyCash is yours to use on Hotels.com when you book select hotels and car rentals. Use OneKeyCash any day of the year, no blackout dates. OneKeyCash earned on bookings won’t expire if you make an eligible booking at least once within 18 months.⁷
Earn up to 6% in OneKeyCash for every dollar spent⁸
Flexibility is key, and that’s why you also earn OneKeyCash on top of credit card rewards. You can earn more as you move up the tiers, too!
Sign in and start earning

Explore even more about One Key

How can I join One Key?

  • Click here to join One Key - it's free and easy to get started.
  • One Key is available in various regions worldwide and is continually expanding to new markets. To be eligible for One Key, log in or create an account on the Hotels.com site or app in a region where the program is offered.

How does the One Key travel rewards program work?

  • One Key is our travel rewards program where members can enjoy Member Prices and earn OneKeyCash¹ on eligible bookings. OneKeyCash is simple, $1 in OneKeyCash gives you a $1 discount on eligible travel. As long as you’re a member—and sign in before you make any bookings—you’ll earn rewards and collect trip elements across all eligible travel bookings.
  • Here's what you earn: Members will receive 2% in OneKeyCash for every dollar spent¹ on eligible hotels, vacation rentals and car rentals. You can earn more on stays on eligible VIP Access properties as you move up the tiers.
  • Planning a family trip? The account holder who makes the booking earns the OneKeyCash, no matter which travellers are named in the booking. All OneKeyCash, will be deposited in your One Key account. No need to set up accounts for your family members or children to collect rewards.
  • When you make most ‘Pay Now’ bookings, your OneKeyCash will arrive in your account just three days after you complete your trip. For ‘Pay Later’ your OneKeyCash will generally be confirmed 45 days after you complete your trip. For any car rental bookings made on Hotels.com this can take up to 90 days to be confirmed.

Does Hotels.com OneKeyCash expire?

  • OneKeyCash earned on bookings won’t expire if you make an eligible booking at least once within 18 months. OneKeyCash received through offers and promotions can expire sooner.
  • * Excludes taxes and fees.

How can I track my Hotels.com OneKeyCash?

  • Your rewards are easy to track – Just head to your rewards activity page to see what you have earned and your progress toward your tier status.
  • Note: Only eligible bookings receive rewards. For more information on what bookings are eligible please see above and our terms and conditions.

How can I redeem OneKeyCash on Hotels.com?

  • Once your OneKeyCash is confirmed, it’s yours to use at any time. Here are a few details to keep in mind:
    • OneKeyCash can be used on ‘Pay Now’ bookings only.
    • OneKeyCash cannot be redeemed for cash and is not transferable to other members, but you can redeem OneKeyCash on eligible bookings in someone else's name.

What benefits do I receive as a Hotels.com One Key member?

  • As a One Key member, enjoy member prices and earn OneKeyCash for eligible bookings. You can earn more on stays at eligible VIP Access properties as you move up the tiers.
    • Blue:
      • Save 10% or more on over 350,000 hotels worldwide with Member Prices¹
      • Earn and use OneKeyCash on eligible bookings
    • Silver:
      • Save an extra 15% or more with Silver Prices on over 10,000 stays worldwide
      • Earn and use OneKeyCash on eligible bookings
      • Earn 3% in OneKeyCash on stays at VIP Access properties⁴, that’s 50% more OneKeyCash⁵
      • Receive priority traveler support
      • Get an extra perk when you stay at select VIP Access properties, such as food and beverage extras
    • Gold:
      • Save an extra 20% or more with Gold Prices on over 10,000 stays worldwide
      • Earn and use OneKeyCash on eligible bookings
      • Earn 4% in OneKeyCash on stays at VIP Access properties⁴, that’s 2x OneKeyCash⁵
      • Receive priority traveler support
      • Get an extra perk when you stay at select VIP Access properties, such as food and beverage extras
      • Get room upgrades when available at VIP Access properties
    • Platinum:
      • Save an extra 20% or more with Platinum Prices on over 10,000 stays worldwide
      • Earn and use OneKeyCash on eligible bookings
      • Earn 6% in OneKeyCash on stays at VIP Access properties⁴, that’s 2x OneKeyCash⁵
      • Receive Platinum VIP support
      • Get an extra perk when you stay at select VIP Access properties, such as food and beverage extras
      • Get room upgrades when available at VIP Access properties

How do you reach tier status with One Key?

  • The more trip elements you book across Hotels.com the higher status you earn with One Key.  
  • What’s a trip element? They’re the different parts of a trip—One Key takes every trip element into account and rewards you for it.
    • Trip elements include:
      • 1 hotel room night (each night counts as an element)
      • 1 night in a vacation rental
      • 1 day car hire
    • *Trip elements must be worth $25 or more in USD excluding taxes and fees to qualify.
  • Your tier status: It’s fast and easy to move up One Key tiers. Here’s what you need to book to qualify for each tier:
    • Blue - Just sign up, it’s free!
    • Silver - 5 trip elements within a year
    • Gold - 15 trip elements within a year
    • Platinum - 30 trip elements within a year
    • So, for example, if you booked 2 nights in a hotel and a 3-day car rental, you’d earn 5 trip elements, enough to reach Silver tier status in one trip.
  • Tier status will be earned on a calendar year basis, from Jan 1 to Dec 31. Your status for the upcoming year will be determined according to the number of trip elements you have collected by Dec 31 and your progress will reset as of Jan 1.

How do I get a discount with the Hotels.com rewards program, One Key?

  • By joining our travel rewards program, One Key, you can instantly unlock member savings and earn and use OneKeyCash on eligible bookings. Just by signing up, you can save 10% or more on over 100,000 hotels worldwide with One Key Member Prices and the savings and perks get bigger as you move up the tiers.

Is One Key, the Hotels.com rewards program, free?

  • Yes, One Key is free to join! Once you sign up for this travel rewards program, you can instantly start earning OneKeyCash and get instant access to Member Prices on Hotels.com and other participating brands.

How do I stay up to date on One Key?

  • Don't miss out on important One Key updates. Follow these steps on our site to subscribe to One Key updates on the Hotels.com app or website: Sign-in > Account > Communications.

Can I use accounts in other regions?

  • One Key is currently live in the United States and United Kingdom. That means that in some regions, you will be a part of the One Key program and in others, the Hotels.com Rewards program will exist.

If I no longer want to participate in One Key, how do I request the deletion of my account?

  • Important note in case of deletion requests and ongoing or upcoming trips: If you have an ongoing or upcoming trip and ask us to delete your account, our Customer Service teams won’t be able to answer any questions, concerns, cancellations, refunds, etc. This is because when your account is deleted, our Customer Service team will not have your deleted account information anymore. Therefore, they may kindly ask you to re-submit your deletion request after your trip is completed. In addition, please find some options below to help with this issue:
    • Wait until after your trip to submit the deletion request.
    • Save a copy of all your itineraries and correspondence with us or the travel supplier before you request the deletion.
  • How to delete your account on Hotels.com:
    • Web: Log into your single account on the Hotels.com website and go to Account > Settings > scroll down to the ‘Account management’ section and click on ‘Delete Account’.
    • App: Log into your single account on your Hotels.com app and go to Profile > Settings > scroll down to the ‘Account management’ section and click on ‘Delete account’.
    • Web/Phone: Click on Support > Other > Privacy & Security > Request that we delete your data > Contact Us link and ask our Customer Services to delete your account.
    • Chat: click on Support > Chat Now and ask our agent to delete your account.
  • Click here to view the One Key Terms and Conditions

When can I use my OneKeyCash?

  • You can use OneKeyCash any day of the year, with no blackout dates. OneKeyCash is a flexible rewards currency that lets you choose when and where to use it. This means you're free to apply your OneKeyCash on any eligible booking date that works for you, subject to One Key terms and conditions.
¹Excludes taxes and fees
²OneKeyCash is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
³6% earn for Platinum members, excludes taxes and fees. VIP Access earn rates cannot be combined with promotional earn rate offers.
⁴Terms apply
⁵The OneKeyCash earn rate at VIP Access properties is inclusive of the 2% base earn rate and does not apply in addition to it.
⁶Perks are not available on third party rates at VIP Access properties
⁷OneKeyCash received through offers and promotions can expire sooner.
⁸Excludes taxes and fees. Booking must be completed in USD to earn rewards. 6% earn for Platinum members on VIP Access properties. VIP Access earn rates cannot be combined with promotional earn rate offers.