Quality Inn & Suites Charleston - Civic Center

Charleston hotel in city center

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

Iron/ironing board, Internet, bed sheets

In the heart of Charleston's business district, Quality Inn & Suites offers a convenient retreat with a free breakfast buffet and gym. Connect to WiFi, meet in the banquet hall or meeting rooms, and enjoy extended parking. The helpful staff has left a lasting impression on previous guests.

Good

Popular amenities

Connecting rooms available
Non-smoking
Gym
Free breakfast
24/7 front desk
Air conditioning

Main amenities (9)

Daily housekeeping
Fitness center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Luggage storage
TV in a common area
Banquet hall

For families (6)

Children stay free
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping

$76 nightly

Nov 23 - Nov 24

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Refrigerator

Dining table

TV

Private bathroom

Shower/tub combination

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Refrigerator

TV

Private bathroom

Shower/tub combination

Coffee/tea maker

Desk chair

Sleeps 4
2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Refrigerator

Dining table

TV

Private bathroom

Shower/tub combination

Coffee/tea maker

Sleeps 2
1 Queen Bed

Similar properties

Pool
Free breakfast
Pet friendly
Free parking

$81 nightly

Nov 16 - Nov 17

Total with taxes and fees

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About the neighborhood

1010 Washington Street E, Charleston, WV, 25301

What's nearby

Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
CAMC General Hospital - 6 min walk - 0.6 km
Charleston Town Center - 8 min walk - 0.7 km
Charleston Coliseum & Convention Center - 12 min walk - 1.1 km
West Virginia State Capitol Building - 3 min drive - 2.8 km

Getting around

Charleston, WV (CRW-Yeager) - 12 min drive
Charleston Station - 11 min walk

Restaurants

‪Fife Street Brewing - ‬6 min walk
‪Mea Cuppa - ‬5 min walk
‪Soho's - ‬5 min walk
‪Short Story Brewing Charleston - ‬6 min walk
‪Charleston Bread - ‬5 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Quality Inn & Suites Charleston - Civic Center offers a great location, putting you within a 15-minute walk of Charleston Coliseum & Convention Center. Guests can visit the fitness center for a workout, and free perks include self parking and buffet breakfast daily between 6:00 AM and 10:00 AM. Fellow travelers say good things about the helpful staff and breakfast.

At a glance

Hotel size

- 140 rooms
- Arranged over 9 floors

Arriving/Leaving

- Check-in time starts at 3:00 PM
- Minimum check-in age: 21
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Children

- Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi and wired internet access in public areas

Parking

- Free uncovered onsite self parking
- Free onsite RV/bus/truck parking
- Wheelchair-accessible parking on site

Other information

- Smoke-free property
- No alcohol served onsite

Property amenities

Food and drink

Free buffet breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area

Traveling with children

Children stay free (see details)

Working away

Meeting rooms

Services

24-hour front desk
Luggage storage

Facilities

1 building/tower
Television in common areas
Fitness center
Banquet hall

Accessibility

Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Handrails in stairways
Closed captioned TV

Room amenities

Be entertained

Television
Cable TV channels

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board

Sleep well

Bed sheets provided

Freshen up

Private bathroom
Shower/tub combination
Towels

Stay connected

Free local calls

Food and drink

Refrigerator
Microwave (on request)

More

Daily housekeeping
Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:

Indoor pool

Pool, spa, & gym (if applicable)

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Best Western Charleston Plaza

Motel 6 Charleston WV Hotel

Best Western Charleston Plaza Hotel

6 Charleston WV

Quality Inn Charleston

Quality Charleston

Quality Inn Suites

Quality Inn & Suites Charleston - Civic Center Hotel

Quality Inn & Suites Charleston - Civic Center Charleston

Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

Does Quality Inn & Suites Charleston - Civic Center offer free cancellation for a full refund?

Yes, Quality Inn & Suites Charleston - Civic Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn & Suites Charleston - Civic Center?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Inn & Suites Charleston - Civic Center?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites Charleston - Civic Center?

You can check in starting at 3:00 PM. Check-out time is noon.

Is there an onsite casino at Quality Inn & Suites Charleston - Civic Center?

No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.

What is there to do at Quality Inn & Suites Charleston - Civic Center and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Quality Inn & Suites Charleston - Civic Center like?

Quality Inn & Suites Charleston - Civic Center is in Downtown Charleston, a short 14-minute walk from Charleston Coliseum & Convention Center and 3 minutes' walk from Clay Center for the Arts and Sciences.

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Quality Inn & Suites Charleston - Civic Center Reviews

6.8

Good

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Popular mentions

Room

Breakfast

Service staff

Bed

Bathroom

Toilet

Location

Elevator

Air conditioning

Shower

10/10 Exceptional

Nov 3, 2025

Always courteous, always clean, always accommodating. Whenever I need a hotel in Charleston, I will stay here. The

Aaron, 1-night trip

8/10 Very good

Aug 2, 2025

Great for an overnight stay during travels

Tanya, 1-night trip

8/10 Very good

Oct 9, 2025

Overall it’s okay

Feky, 1-night trip

8/10 Very good

Oct 22, 2025

Clean room, Breakfast was good, vary options, Capitol street about 10 min walking (not too many restaurants and stores for a downtown). I was shock to see the mall nearby empty on a Saturday evening… and when I say empty I mean empty.

MIHAI, 1-night trip

10/10 Exceptional

Aug 2, 2025

Great budget friendly hotel

This is a great place for anyone traveling on a budget. It was clean and the property was in pretty good shape. It's hard to beat this place when you're considering the low price, location, and quality. It's close to great food and drink spots. The front desk staff were all friendly. The bed was comfortable, too. I highly recommend this place.

Preston, 1-night trip

10/10 Exceptional

Apr 3, 2025

The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.

Angelo, 3-night trip

2/10 Poor

Nov 5, 2025

The front desk man was the absolute rudest person I’ve ever encountered in a customer service role. We asked if we could get two of them conjoined (which I also asked for when I made the reservation) and he said they don’t do that here, then totally ignored us when we asked if the rooms could be close to each other. When we asked him why he ignored us, he became verbally combative and continued to fight with us about our rooms. It was absolutely unacceptable for a customer service role. I would not ever consider staying here again.

Shelby, 1-night trip

10/10 Exceptional

May 3, 2025

Liked the staff and accomodations. Parking mg is noisy, but in a downtown location.

Pamela, 1-night trip

8/10 Very good

Feb 21, 2025

Convenient location

Kristaleigh, 2-night trip

2/10 Poor

Jun 10, 2025

No pool, kids we’re very disappointed

Arnold, 1-night trip

10/10 Exceptional

Jul 28, 2024

Nice place and easy check in

Chandra, 1-night trip

8/10 Very good

Dec 7, 2024

The staff was exceptional! Made our last minute stay relaxing.

Suzanne, 1-night trip

6/10 Good

Jun 18, 2025

The staff was extremely friendly. I did nitice that neither bed had been changed from the previous people and the room needed a good remodel. The chair had a big red stain and the bathroom had several places that needed fixed. There was also a bad smell

Heather, 1-night trip

10/10 Exceptional

Jan 6, 2025

The clerks were extremely nice!

Sonya, 1-night trip

8/10 Very good

Mar 23, 2025

Everything was great the staff the room but the crackheads outside fighting wasn't cool ..not their fault tho

Kayla, 1-night trip

6/10 Good

Jul 26, 2025

Nothing Worked

First the TV didn’t work so they moved us. The sink didn’t work great . Then nothing worked in the hotel. The ice machines and vending machines not working.

Velma, 2-night trip

8/10 Very good

Jul 12, 2025

My general impression is that this is a nicer mid-range hotel that was built without a good understanding of the location. Charleston isn't a "bad" city, per se, but this specific area is a little sketchy. The hotel itself was very nice - staff was great, rooms were big and nicely appointed, a little wear-and-tear but nothing major. I wouldn't have felt super comfortable walking around the immediate neighborhood to find a place to eat (especially with our two kids) and the fact that we had to park in an open, unsecured lot put me on edge a bit. All that being said, it was a good value for a night's stay, and I genuinely hope that the neighborhood improves so that this hotel lives up to its potential.

Amy, 1-night trip