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Sonesta Hotel Cartagena

4.0 star property
Cartagena beach hotel with 2 restaurants, 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, pool loungers
Exterior
Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Room amenity
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Non-smoking
  • Pool
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 poolside bars
  • 2 bars/lounges
  • 3 outdoor pools
  • 24-hour fitness centre
  • Outdoor tennis court
  • Children's pool
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is £78
includes taxes & fees
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Double Beds

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

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8.6 out of 10, Excellent, (985)
The price is £66
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002

What's nearby

  • La Boquilla Beach - 7 min walk - 0.6 km
  • Las Americas International Convention Center - 16 min walk - 1.4 km
  • Marbella Beach - 8 min drive - 4.7 km
  • Walls of Cartagena - 11 min drive - 6.9 km
  • Clock Tower - 13 min drive - 8.1 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Presto - ‬11 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk

About this property

Sonesta Hotel Cartagena

Sonesta Hotel Cartagena is a great choice for your beach stay in Cartagena. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre and an outdoor tennis court. Restaurante Palenke, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights include 2 poolside bars, a children's pool and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 152 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Lifeguard on-site

What to do

  • Tennis
  • Beach access

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (2293 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 3 outdoor pools
  • Outdoor tennis court
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Palenke – This restaurant serves breakfast, lunch and dinner.
Restaurante Enso – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 40 per room (return)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for COP 90000.0 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

Also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does Sonesta Hotel Cartagena offer free cancellation for a full refund?
Yes, Sonesta Hotel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta Hotel Cartagena?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9 AM to 8 PM.
Are pets allowed at Sonesta Hotel Cartagena?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by Sonesta Hotel Cartagena?
Yes, an airport shuttle is available. The charge is COP 40 per room return.
What are the check-in and check-out times at Sonesta Hotel Cartagena?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Sonesta Hotel Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min drive) is nearby.
What is there to do at Sonesta Hotel Cartagena and nearby?
Practise your swing on the tennis courts. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 2 bars. Sonesta Hotel Cartagena also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Sonesta Hotel Cartagena?
Yes, there are 2 on-site restaurants.
Does Sonesta Hotel Cartagena have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sonesta Hotel Cartagena like?
Sonesta Hotel Cartagena is a short 7-minute walk from La Boquilla Beach and 16 minutes' walk from Las Americas International Convention Center.

Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Enrique, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paula. Andrea, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
It's an excellent hotel.
Bengt, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

jimmy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff.
David, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

jose, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Germán, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SAID, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Alvaro Fernandez, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Gladys, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
Glenda, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Excelent services
Glenda, 8-night trip
Verified Expedia guest review

8/10 Very good

I enjoyed my stay, the staff was great, especially Eduardo, he was so nice and helpful. The waters at the main restaurant were also great, Jahn and Luis. The things I would suggest are that the bathrooms get updated. Toilets were very uncomfortable, the set up is not ideal. They are also doing construction, they woke me up at 8am one day, spoke to administrators, and they apologized. Overall the stay was good!
flor, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was friendly
It was fine check in little off as that seemed to forget I was waiting
Gabriel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

JUAN PABLO, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Carlos, 1-night trip
Verified Hotels.com guest review

6/10 Good

My best friend and I stayed here about a week and a half ago. Leading up to the stay, we saw that the hotel offered a shuttle transportation from the airport via their website. I reached out to the hotel via email about three or four weeks before our stay to arrange the shuttle. They replied once to ask for our flight information. I replied and did not hear anything back. I was sort of looking for a confirmation that the shuttle was confirmed. I sent a few follow-ups, and my best friend even tried to reach out as well, and we did not hear back until the day before our flight. Following check-in, our room did not have any towels at all, so we had to request towels. We also requested wash cloths/small towels, but were given hand towels, so I would say that you would need to bring your own washcloth if you decide to stay at this property. Staff were kind, especially the servers and kitchen staff. We got mixed communication about microwaves. On one hand, we were told to ask kitchen staff to use the microwave, But the kitchen staff told us that we could not use the microwave. The property was also doing construction at the time we were there so one of the pools was closed during regular hours. Luckily, we were leaving this day so didn’t have a need to use the pool. The room was decent. The beds were very comfortable! Overall it was a decent stay.
Ebony, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

The view was in an open field of trash, very ugly. The buildings were chipping in paint and looked terrible. The room was dusty and not cleaned in parts. It just didn’t feel luxurious like a siesta should feel
Scott, 1-night trip
Verified Expedia guest review

6/10 Good

Brihanna, 4-night trip
Verified Expedia guest review

8/10 Very good

The rooms are clean
CLAUDIA, 1-night romance trip
Verified Expedia guest review

6/10 Good

Luis, 1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Julieth, 2-night trip
Verified Expedia guest review

4/10 Fair

The place was poorly maintained. AC unit on the ceialing leaked water on the rooms floor. The main door of the room did not close by itself and it was hard to close. The door frame was loose
CAMILO, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Hace falta mucho mantenimiento
Regina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Oscar, 3-night family trip
Verified Expedia guest review