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1 room, 2 adults

Royal Garden Hotel

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
2-24 Kensington High Street, London, England, W8 4PT, United Kingdom

Luxury hotel with 2 restaurants, near Kensington Palace
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hotel very nice. Check in staff and bar staff very friendly. Evening staff member…Mar 15, 2020
  • Superb staff, service second to noneMar 2, 2020

Royal Garden Hotel

  • Superior Room, 1 King Bed
  • Superior Twin Room, 2 Single Beds
  • Executive Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed, Garden View, Garden Area
  • Deluxe Twin Room, 2 Single Beds, Garden View, Garden Area

What’s around Royal Garden Hotel

Landmarks

  • In London City Centre
  • Kensington Palace - 4-min walk
  • Hyde Park - 13-min walk
  • Buckingham Palace - 42-min walk
  • Piccadilly Circus - 2.6 mi / 4.1 km
  • Big Ben - 3.1 mi / 4.9 km
  • The British Museum - 3.4 mi / 5.5 km
  • London Eye - 3.6 mi / 5.8 km

Getting around

  • London (LHR-Heathrow) 33-min drive
  • London (LGW-Gatwick) 73-min drive
  • London (LCY-London City) 25-min drive
  • Kensington (Olympia) Station 22-min walk
  • London Paddington Station 24-min walk
  • London Imperial Wharf Station 6-min drive
  • High Street Kensington Station 4-min walk
  • Gloucester Road Underground Station 13-min walk
  • Queensway Underground Station 14-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 394 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • English breakfast (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Pilates classes on site
  • Yoga classes/instruction on site
Working away
  • 24-hour business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
Languages Spoken
  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Royal Garden Hotel’s small print

Also known as

  • Royal Garden Hotel London
  • Royal Garden
  • Royal Garden Hotel London, England
  • Royal Garden Hotel Hotel
  • Royal Garden Hotel London
  • Royal Garden Hotel Hotel London
  • Royal Garden Hotel
  • Royal Garden London
  • Royal Garden
  • Hotel Royal Garden
  • Royal Garden Hotel London, England
  • Royal Garden Hotel Hotel
  • Royal Garden Hotel London
  • Royal Garden Hotel Hotel London

Policies

Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Self-parking costs GBP 36 per day

Valet parking costs GBP 36 per day

English breakfast is offered for an extra charge of GBP 25 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 85 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royal Garden Hotel

  • Does Royal Garden Hotel offer free cancellation for a full refund?
    Yes, Royal Garden Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Royal Garden Hotel currently open?
    This property is closed from 25 March 2020 to 31 October 2020 (dates subject to change).
  • Is parking offered at Royal Garden Hotel?
    Yes. Self-parking costs GBP 36 per day. Valet parking costs GBP 36 per day.
  • Are pets allowed at Royal Garden Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Royal Garden Hotel?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Royal Garden Hotel?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Spaghetti House (1-min walk), Cote Bistro (1-min walk) and The Goat (1-min walk).
  • Is an airport shuttle service offered by Royal Garden Hotel?
    Yes, an airport shuttle is available. The charge is GBP 85 per vehicle one way.
  • What is there to do near Royal Garden Hotel?
    Recommended spots to visit include Kensington Palace (4-min walk) and Hyde Park (13-min walk), along with Buckingham Palace (2.2 mi) and Piccadilly Circus (2.6 mi).

Recent reviews

Superb 9.0 From 704 reviews

Good 6.0
Tired and need of refurb
Great staff, but in need of refurbishment as very tired
Paul, gb1 night family trip
Fair 4.0
Not so Royal
Definitely NOT 5 star! Room was small but fine. Housekeeping not great. General facilities poor - not even a decent comfortable bar to relax in. Restaurant food average.
Neil, gb2 night business trip
Very good 8.0
Pleasant stay despite...
Check in was a disaster. Even though we arrived 1 hour after the check in time a room wasn’t available. The clerk went through 4 differing room numbers that we were allocated . Eventually our room was fine no issues. Sadly ( we do like this hotel ) we also had an issue over breakfast. Whereupon the staff were dismantling the breakfast offering slowly from 10.50 onwards and never approached us to inform us breakfast was being terminated. Breakfast closes at 11am and the manager apologised for what the staff had done . The charges were waived .
Philip, gb1 night trip
Exceptional 10.0
Excellent all round
Excellent service, friendly and very efficient staff. Spacious and very clean room, with incredible views. Loved this hotel and it would be my choice in London every time
gb3 night family trip
Exceptional 10.0
Lovely hotel and room next to a beautiful park and central London location. One small issue - was meant to get a newspaper in the morning which didn't come even after spoke to reception twice and after they said they would send someone straight away.
gb1 night trip
Exceptional 10.0
Another quality stay.
Stayed here on a few occasions due to the location and the quality of the hotel. It’s got to be one of the best hotels in London. The staff are always very polite and attentive. The Park Terrace is very relaxed place to eat with views across Kensington Park and Min Jiang is an amazing experience. Will continue to use the hotel again and again as it makes the London experience much more pleasurable.
Stephen, gb1 night trip
Fair 4.0
Don’t use the car park - crime hot spot!
Had my car broken into in the car park below and so did another guest. Apparently, a few weeks before, 4 other vehicles were broken into. The receptionist did notify me that thieves were operating in the car park or ask me if I had removed any valuables. Security is inadequate and our weekend was ruined as a result. Hotel offered us a free movie to soften the pain - if anything, made the pain worse, as the damage to my car and items stolen was close to £1k. Sent an email to the duty manager a few days after and didn’t even get a response.
Bradley, gb1 night family trip
Fair 4.0
Dated
Hotel looks quite dated in some areas. Had booked a deluxe room - was out in room 404 - hard to believe this was a level a Ievel above standard. coyldnt fathom how it could have been more basic
Jo, gb1 night family trip
Exceptional 10.0
Best value in london
Very good value, very good service, very good location.
Nereida, gb3 night family trip
Exceptional 10.0
Weekend stay
Everything was great, front desk and concierge service, location, room size and amenities. The only things that let it down was that the mattress was quite hard and also there is no kettle in the room to make your own hot drink. You have to order a cup of tea from room service at almost £4 and disappointingly it was like warm.
gb1 night family trip

Royal Garden Hotel

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