6/10 Good
Everything is okay with hotel.
Johnny
Johnny, 3-night trip
SureStay by Best Western Charlotte Matthews
Charlotte hotel with 24-hour fitness
Choose dates to view prices
East Forest is home to The Independence Inn Charlotte/Matthews Hotel, where you can enjoy a free breakfast buffet, dry cleaning services and stay active at the 24-hour gym. With in-room WiFi, luggage storage and multilingual staff on hand you'll feel right at home.
7.4
Good
Popular amenities
- Free parking
- Free Wi-Fi
- Connecting rooms available
- Air-conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- 24-hour fitness centre
- Business centre
- 24-hour front desk
- Computer station
- Front desk safe
- ATM/banking services
- Vending machine
- Laundry service
- Self-serve laundry
- Multilingual staff
- Luggage storage
Feel at home (6)
- Children stay free
- Microwave
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Daily housekeeping
£57
includes taxes & fees
22 Mar - 23 Mar
Room options
Check availability for these dates
Showing 4 of 4 rooms
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
8.0Very good
1 review
Highlights
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Designer toiletries
Deep-soaking bath
- Sleeps 4
- 1 King Bed
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
10.0Exceptional
1 review
Highlights
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Designer toiletries
Deep-soaking bath
- Sleeps 2
- 1 King Bed
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Designer toiletries
Deep-soaking bath
- Sleeps 4
- 2 Double Beds
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Bathtub)
Highlights
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Designer toiletries
Deep-soaking bath
- Sleeps 2
- 1 King Bed
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About the area
2501 Sardis Road N, Charlotte, NC, 28227-7724
What's nearby
- Cinemark Bistro Charlotte - 3 min drive - 2.4 km
- McAlpine Creek Greenway - 3 min drive - 3.4 km
- Spectrum Center - 15 min drive - 18.3 km
- Charlotte Convention Center - 16 min drive - 19.0 km
- Bank of America Stadium - 16 min drive - 19.6 km
Getting around
- Charlotte-Douglas International Airport (CLT) - 28 min drive
- Concord, NC (USA-Concord Regional) - 33 min drive
- Charlotte Station - 18 min drive
Restaurants
- Custom Home Pubs - 2 min drive
- McDonald's - 3 min drive
- Circle K - 2 min drive
- Cook-Out - 16 min walk
- Taco Bell - 14 min walk
About this property
SureStay by Best Western Charlotte Matthews
At SureStay by Best Western Charlotte Matthews, you'll be within a 15-minute drive of Spectrum Center and Bank of America Stadium. Guests can enjoy the 24-hour fitness centre, and hiking/biking trails, kayaking and waterskiing are nearby. Also, Bojangles' Coliseum and NASCAR Hall of Fame are within a short drive. Fellow travellers say great things about the helpful staff.
At a glance
Hotel size
- 93 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; check-in end time: anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age – 21
- Check-out time is 11 AM
- Late check-out subject to availability
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- No cots (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 6:00 AM–9:00 AM
Travelling with children
- Children stay for free (see details)
What to do
- Bike rentals nearby
- Golfing nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Kayaking nearby
- Waterskiing nearby
- Scooter/moped hire nearby
Working away
- Business centre
- Computer station
Services
- 24-hour front desk
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Television in common areas
- 24-hour fitness centre
- Vegan dining options
- Vegetarian dining options
- Annual offsets purchased for at least 10% of carbon footprint
- Humane treatment of captive wild animals
- Locally owned and organised tours and activities
- Local artist showcase
- At least 10% of profits reinvested in community and sustainability
- Local culture and ecosystem education
- 100% renewable energy
- Double-glazed windows
- At least 80% of lighting from LEDs
- Comprehensive recycling policy
- No plastic soft drinks bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Braille/raised signage
- Lift
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Visual alarms in hallways
- Handrails in stairwells
- Closed-captioned TV
- Well-lit path to entrance
Room amenities
Be entertained
- LCD television
- Premium cable channels
Home comfort
- Air conditioning (climate-controlled)
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout curtains
- Turndown service
- Bed sheets provided
Freshen up
- Private bathroom
- Deep-soaking bath
- Shower/bath combination
- Designer toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi
- Free local calls
Food and drink
- Fridge
- Microwave
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
Fees & policies
Optional extras
- Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for USD 10.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte
Frequently asked questions
Are pets allowed at SureStay by Best Western Charlotte Matthews?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay by Best Western Charlotte Matthews?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay by Best Western Charlotte Matthews?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
What is there to do at SureStay by Best Western Charlotte Matthews and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. SureStay by Best Western Charlotte Matthews also has a 24-hour fitness centre.
Does SureStay by Best Western Charlotte Matthews have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
SureStay by Best Western Charlotte Matthews Reviews
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.6
Amenities
8.0
Staff & service
6.4
Property conditions & facilities
Popular mentions
RoomBreakfastService staffBedBathroomElevatorToiletLocationBookingShower10/10 Exceptional
Room was spotless, GSR was welcoming
Kelli
Kelli, 2-night trip
6/10 Good
The elevator doesn't work. They don't serve a full breakfast every morning. Other than that my stay was ok.
Johnny
Johnny, 4-night trip
4/10 Fair
The hotel is under construction but the floor I was staying on was not. It was dirty and smelled of marijuana. Garbage in the hall and carpets throughout were dirty. Staff was nice. Bed was comfortable even though the room was old and needs updating. The breakfast was standard fare, nothing to get excited about. I would say pass on this hotel.
Rebecca
Rebecca, 1-night trip
4/10 Fair
Good location, but it’s a hotel with old rooms, old furniture, and old bathroom.
Debessai
Debessai, 3-night trip
10/10 Exceptional
Great spot for Boston!
Great location, friendly staff, excellent rooms
Linda
Linda, 1-night trip
2/10 Poor
Bed bugs
Porsha
Porsha, 1-night trip
8/10 Very good
Staff nowing were there are for directions
Gary
Gary, 1-night trip
10/10 Exceptional
Excellent stay!!
Jaime
Jaime, 3-night trip
8/10 Very good
Had a comfortable stay
Terra
Terra, 1-night trip
10/10 Exceptional
This is the best place to stay ☺️
Christopher
Christopher, 1-night trip
10/10 Exceptional
Would stay again
Customer service was top notch, great location and comfortable stay
Michelle
Michelle, 1-night trip
10/10 Exceptional
It was a great place and good food
Christopher
Christopher, 2-night trip
10/10 Exceptional
Highly recommend this property for staying
Alicia D
Alicia D, 1-night trip
6/10 Good
Specifically ask for handicap access room when I made advanced reservation. Did not get one when I arrived. Indifferent staff. Probably won't stay there again.
Andy
Andy, 2-night trip
10/10 Exceptional
Great price, awesome staff at checking in.
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
Convenient
Quincy
Quincy, 2-night trip
2/10 Poor
The beds felt like i had moved in with the Flintstones. Felt like i was laying on bedrock. One bed supposed to be soft and one firm, but both are like sleeping on the floor. It took forever to get my deposit back. I wont be staying there anymore, advise you not too.
Roger
Roger, 1-night trip
10/10 Exceptional
We enjoy our stay and it was nice and really liked that chillies was right next door.
Alexis
Alexis, 2-night trip
10/10 Exceptional
Check in went very smoothly, staff very nice and friendly
Keshon
Keshon, 1-night trip
10/10 Exceptional
Staff was friendly and helpful.
Karen
Karen, 1-night trip
10/10 Exceptional
Very clean, friendly and close to everything
Alphonzo
Alphonzo, 2-night trip
10/10 Exceptional
It was very nice as well as the workers I love staying there
Ella
Ella, 1-night trip
10/10 Exceptional
I love this hotel
Quan
Quan, 1-night trip
10/10 Exceptional
Very friendly service and great breakfast
haleigh
haleigh, 1-night trip
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