Hyatt Residence Club Key West, Sunset Harbor

We picked this room due to the sofa bed. There wasn't one as advertised! Trucks sat outside the window with the engine running for hours at a time during the day. In the pool area, you could hear and smell the cruise ship diesel engines running when docked. Which was 75+% of the time during the day. The noise and smell made the pool unusable some of the time. The ships also blocked a view of the ocean from the pool.

When we booked the room, we were under the impression the rooms had a balcony view. The rooms had no view at all, it was next to the resort dumpster/ garage. We will never book there again. Very disappointed for the cost, we were entertaining clients, they were very disappointed as well.

Fantastic location and great apartments. Right off Duval in a close proximity to harbor. You cannot be more in a center of action. Charming pool and common areas. Definitely we are going to stay there again. The only minus - very loud neighbors next door.

Awesome place and awesome location. It was right on the water close to Mallory Square for the best sunset. Walking distance to everything. Parking garage next door but I only drove in and out. Right off Duval and all the action. Nice pool and view of harbor. Nice rooms. I was in building 5 and had a water view.

Really helpful staff, pool area was under construction so it wasn't very good looking now, I'd anticipate it looking very nice when done. Pool was fine. Great location.