10/10 Exceptional
Staff was excellent, room was large, very clean and comfortable. View of the Observatory is superb. Every meal at the restaurant was delicious.
Chele
Chele, 5-night trip
Mayaland Hotel & Bungalows
Luxury resort with 3 restaurants, near Pre-Hispanic City of Chichen-Itza
Choose dates to view prices
Immerse yourself in the rich history of Chichen Itza at Hotel & Bungalows Mayaland. Experience traditional Mayan architecture, lush gardens, and modern comforts like air-conditioning and satellite TV. Guests rave about the beautiful views from the seating area, perfect for relaxing with a drink from the nearby bar or planning your next adventure with our helpful concierge.
9.2
Wonderful
Popular amenities
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- 3 restaurants and 3 bars/lounges
- 3 outdoor pools
- Breakfast available
- Room service
- Coffee shop/cafe
- Spa services
- Massage/treatment rooms
- Babysitting
- Business center
- Airport shuttle
- Terrace
Feel at home (6)
- Children stay free
- Babysitting services
- Connecting/adjoining rooms available
- Cable/satellite TV service
- Garden
- Terrace
Room options
Check availability for these dates
Showing 4 of 4 rooms
Studio Suite (Mayan)
- Garden view
- 581 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Bungalow (Mayan)
- Garden view
- 484 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Superior Room, Balcony, Garden View
10.0Exceptional
3 reviews
- Garden view
- 591 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Superior Room, Balcony, Resort View (Mayan Observatory View)
9.2Wonderful
9 reviews
- Resort view
- 753 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
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About the neighborhood
Km 120 Ctra Merida, Zona Arqueologica, Chichen Itza, YUC, 97844
What's nearby
- El Caracol - 1 min walk - 0.0 km
- Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.1 km
- Court of the Thousand Columns - 5 min walk - 0.5 km
- Pyramid of Kukulkan - 7 min walk - 0.6 km
- Red House (El Chichanchob) - 10 min walk - 0.9 km
Getting around
- Airport shuttle (surcharge)
Restaurants
- Pueblo Maya - 5 min drive
- La Palapa - 4 min drive
- Chilam Balam - 8 min drive
- Hacienda Xaybe'h D'Camara - 6 min drive
- sac be h - 8 min drive
About this property
Mayaland Hotel & Bungalows
At the very heart of the Chichen Itza archaeological park and boasting a separate entrance to the Mayan temple available only to its guests, this splendid compound is a prime accommodation choice for a truly unforgettable visit to Mexico. Hidden amidst an extensive lush garden, the main building is constructed in the style of times gone by and houses the lobby and reception area richly decorated with antiques, ceramics and potted plants. Built in the traditional Mayan style, the bungalows are constructed from wood, stone and marble from the local area and are topped with palm leaves. But their traditional exterior contains all the necessary amenities for a comfortable stay – from air-conditioning, to minibars and satellite TV.#The size of the lobby is 7 meters aroundly, and you can enjoy and relax in our seating area with a beautiful view of the arqueologic zone. And if you want something to drink you can go to the bar which is very near to this area. Any question about tourism places to visit you can ask to our concierge or in front desk area.
At a glance
Hotel size
- 50 units
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: midnight
- Contactless check-in available
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
- 3 restaurants
- 3 bars/lounges
- Coffee shop
- Private dining
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Childcare in room (surcharge)
What to do
- Ecotours
- Shopping
- Hiking/biking trails nearby
Working away
- Business center
- Meeting room
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Porter/bellhop
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- Built in 1923
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Mosquito nets
- 3 outdoor pools
- Spa services
- Massage/treatment rooms
Accessibility
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 2 on-site accessible parking spaces
- Upper floors accessible by stairs only
Room amenities
Be entertained
- LED television
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Minibar
- Coffee/tea maker
- Iron/ironing board (on request)
- Window screens
Sleep well
- Alarm clock
- Premium bedding
What to enjoy
- Individually furnished and decorated
Freshen up
- Free toiletries
- Hair dryer
Stay connected
- Free WiFi
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Access via exterior corridors
- Guidebooks/recommendations
- Local maps
Special features
Dining
SALON CATHERWOOD - This buffet restaurant serves lunch only. Guests can enjoy drinks at the bar.
EL MURAL - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
DE ESPECIALIDADES - This fine-dining restaurant serves lunch and dinner.
Awards and affiliations
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately MXN 247 to 295 for adults, and MXN 247 to 295 for children
- Airport shuttle service is offered for an extra charge of MXN 4980 per vehicle (one-way)
Renovations and closures
This property is closed from March 20 2026 to October 31 2026 (dates subject to change).
Children & extra beds
- In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Bungalows Mayaland
Hotel Mayaland
Mayaland
Mayaland Hotel Bungalows Chichen Itza
Mayaland Bungalows Piste
Mayaland Hotel
Mayaland Hotel & Bungalows
Mayaland Hotel & Bungalows Piste
Mayaland Hotel Bungalows Piste
Mayaland Hotel Bungalows
Mayaland Bungalows
Mayaland Bungalows Chichen Itza
Mayaland Hotel Bungalows
Hotel Bungalows Mayaland
& Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Resort
Hotel & Bungalows Mayaland Resort Tinum
Frequently asked questions
Is Mayaland Hotel & Bungalows currently open?
This property is closed from March 20 2026 to October 31 2026 (dates subject to change).
Does Mayaland Hotel & Bungalows offer free cancellation for a full refund?
Yes, Mayaland Hotel & Bungalows does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mayaland Hotel & Bungalows?
Yes, there are 3 outdoor pools. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Mayaland Hotel & Bungalows?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mayaland Hotel & Bungalows?
Yes, there's free self parking.
Is airport shuttle service offered by Mayaland Hotel & Bungalows?
Yes, an airport shuttle is available. The charge is MXN 4980 per vehicle one-way.
What are the check-in and check-out times at Mayaland Hotel & Bungalows?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in is available.
What is there to do at Mayaland Hotel & Bungalows and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the resort's other amenities, which include 3 bars and spa services. Mayaland Hotel & Bungalows also has a picnic area and a garden.
Are there restaurants at or near Mayaland Hotel & Bungalows?
Yes, there are 3 onsite restaurants.
What's the area around Mayaland Hotel & Bungalows like?
Mayaland Hotel & Bungalows is a short 1-minute walk from Pre-Hispanic City of Chichen-Itza and 9 minutes' walk from Pyramid of Kukulkan.
Have a question?
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Mayaland Hotel & Bungalows Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
What guests liked
- The property features two lovely pools with natural surroundings, providing a pleasant experience for guests. (4 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomFoodViewArchitectureRestaurantRuinsLookoutJungleBooking10/10 Exceptional
Clean room, 5 min drive to ruins., hotel is an old hacienda
Jorge
Jorge, 1-night trip
10/10 Exceptional
Fantastic location
Thami
Thami, 1-night trip
10/10 Exceptional
Wonderful stay . Wonderful staff
Danyel
Danyel, 1-night trip
8/10 Very good
Friendly staff. Clean room.
Don
Don, 2-night trip
10/10 Exceptional
Everything about this hotel is great
I love the historic atmosphere
The restaurant is amazing
Bruce
Bruce, 2-night trip
10/10 Exceptional
The rooms were nice, view of the Mayan observatory and sunset breathtaking, and service exceptional.
Sara
Sara, 2-night trip
10/10 Exceptional
Maya land is always a cut above 5 star plus Be sure to book early it is always Full
JOHN
JOHN, 1-night trip
10/10 Exceptional
We loved our stay at Mayaland - huge room with balcony overlooking the Chitchen Itza observatory. Yes some of the resort needs updating (work is underway but wasn’t an issue) but the place oozes charm and character and the history of building is felt everywhere. Shame that the entrance to Chitchen next to the hotel is closed at present but the free shuttle was great.
Paul
Paul, 2-night trip
10/10 Exceptional
It was a beautiful area to sit. Pool was too cold to swim.
Crystal
Crystal, 2-night trip
10/10 Exceptional
Still don’t have the full amenities since they last opened but we still had an amazing time. The property has so much potential to be very luxurious. The staff was great (they provided us a tour to Chichen itzá and transportation) and we really enjoyed the drinks at the bar and the food at the restaurant!!!
Miranda
Miranda, 1-night trip
8/10 Very good
Room had some little flies in the bathroom but they were addressed fast. They were very friendly
Angel
Angel, 1-night trip
8/10 Very good
The staff is courteous and the grounds are intriguing. You can tell it was once an amazing place. But it’s fallen into quite a bit of disrepair. Also the private entrance to the ruins no longer exists. We stayed in the “modern” building. Our room had the tv removed, but the wall brackets for it were still on the wall. The room came with a nice soaking tub for two, which was nice. If they’d removed the brackets and patched the walls it would have been fine. The hotel common areas are better cared for. The restaurant is very nice. So it’s an odd mix of beauty, bits of luxury, and neglect, but nothing unsafe or dirty. I’d stay again.
Gregg
Gregg, 1-night trip
10/10 Exceptional
The staff is really nice and friendly. The place was very nice. Very close to future. Nisa and I loved the view to the Ruin
Sheila
Sheila, 2-night trip
10/10 Exceptional
Sraff was amazing. Hotel and room very nice and so much history.
Linda
Linda, 1-night trip
6/10 Good
No TV, room had an odor, shower not working.
Michael
Michael, 1-night trip
8/10 Very good
Only criticism is the bathroom in our suite is too open to the larger room.
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
Really beautiful place. You feel like you descended in a different world, in the middle of the forest ( Yucatán moist forest). It is more beautiful than I imagined when I booked it. The staff in the reception and restaurant, absolutely sweet.
Diana
Diana, 1-night trip
10/10 Exceptional
Great hotel for a visit to Chichen Itza. Very convenient location, amazing views. Super friendly staff.
Alejandro
Alejandro, 2-night trip
10/10 Exceptional
Nice and love it
Nagareddy
Nagareddy, 1-night trip
10/10 Exceptional
excellent
Yesenia
10/10 Exceptional
The hotel and restaurant service was great and we loved the view of the Caracol. Juan, William and other staff were superb as were the rest of staff. Enjoyed the fact that Pavarotti and other Celebrities like J-Lo stayed at this hotel.
Some upgrades to shower, hot water, would be nice.
Silvia
Silvia, 2-night trip
4/10 Fair
Location to Chichen Itza is great and we appreciated the tour guide and early ticket purchases arranged by the hotel to beat the queues. The staff were very helpful and friendly overall and there seems to be a lot of work going on across the resort.
That said, I’m not sure why ratings for the hotel and rooms is so high amongst other guests.
Despite having a superior room it was tired. The shower didn’t drain at all well so flooded the bathroom floor, there was no sound proofing and we could hear everything going on along the balcony outside and down in the gardens below. On the second morning before check out we had to endure 2.5 hours (8-10.30am) of someone chainsawing logs in the garden.
The site seemed to have been hit by a storm or been allowed to fall into a state of disrepair as many of the chalets had thatched roofs that had fallen in. Maybe as we visited out of season it will all be fixed in time.
Restaurant was ok with a range of options but after eating there a couple of times, options felt limited.
Breakfast was expensive and not worth it as an add on.
Sarah
Sarah, 2-night trip
10/10 Exceptional
One of the nicest hotels I've ever stayed at! Very helpful front desk staff, loaded with information about the hotel's history. Incredibly extensive grounds, two lovely pools, great dining room. Plus, they arranged a private tour of Chichen Itza for me, which included transportation to the front gate, no-line tickets, and knowledgeable and friendly guide of the grounds. My room was spacious, with a nice balcony, and everything was delightful!
Doug
6/10 Good
Beautiful, historic property but inconsistent services and amenities.
Grounds - lovely, intricately carved wood accents, lush gardens, Spanish-colonial architecture.
Rooms - Spacious, comfortable beds, good AC. Large spa tub, but no bubble bath. No hair dryer or working TV in the rooms. Gorgeous leather-woven chairs but it's not easy to sit down and enjoy a meal bc chairs and table on the balcony are different heights.
Restaurant - There's only 1 restaurant on the property, not 3. Food quality and service is variable. Too expensive for what you get, and there's a bit of nickeI-and diming that we haven't encountered at other resorts. Numerous food items on the menu were unavailable, which limited the selections.
Amenities - Nice pool area, beautiful gardens. But several things noted on the hotel map are non-existent (i.e. a stable and horse area). There's a planetarium on site, which is pretty cool, but the projector needs a new bulb as images were pretty dim.
Proximity - within sight of Chichen Itza, but not within walking distance with surrounding jungle and roads. It's about 10 minutes away by car, depending on traffic.
Car service to airport - Terrible. Driver decided to take us on an unrequested scenic drive thru Valladolid rather than the direct route to the Cancun airport. Worse, he got lost in Valladolid, and my husband had to redirect him to the highway. Had we not caught on, we would have missed our flight. Not worth the hefty price we paid for this.
Dan
Dan, 3-night trip
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