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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Shangri La Hotel Dubai

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000, United Arab Emirates

Luxury hotel with spa, near Dubai Aquarium & Underwater Zoo
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Very comfortable

Shangri La Hotel Dubai

from £96
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Room, 2 Single Beds, Sea View
  • Deluxe Room, 1 King Bed, Burj View
  • Deluxe Room, 2 Twin Beds, Burj View
  • Horizon Deluxe, Room, 1 King Bed
  • Suite, 1 Bedroom
  • Horizon, Executive Room
  • Horizon, Premier Room

What’s around Shangri La Hotel Dubai

Landmarks

  • In Trade Center
  • Dubai Aquarium & Underwater Zoo - 26-minute walk
  • Dubai Mall - 29-minute walk
  • Burj Khalifa - 35-minute walk
  • Dubai Fountain - 41-minute walk
  • Dubai International Convention and Exhibition Centre - 41-minute walk
  • Dubai World Trade Centre - 44-minute walk
  • City Walk - 14-minute walk

Getting around

  • Dubai (DXB-Dubai Intl.) 17-min drive
  • Sharjah (SHJ-Sharjah Intl.) 36-min drive
  • Dubai (DWC-Al Maktoum Intl.) 46-min drive
  • Financial Centre Station 8-min walk
  • Emirates Towers Station 17-min walk
  • Burj Khalifa - Dubai Mall Station 30-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 302 rooms

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Pool sunloungers
  • Health club
  • Tennis on site
  • Steam room
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Dunes Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Hoi An – On-site theme restaurant. Open daily.

Shang Palace – On-site theme restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Shangri La Hotel Dubai’s small print

Also known as

  • Shangri-La Hotel Dubai
  • Shangri La Dubai
  • Shangri Hotel Dubai
  • Shangri Dubai
  • Shangri La Hotel Dubai Hotel
  • Shangri La Hotel Dubai Dubai
  • Shangri La Hotel Dubai Hotel Dubai
  • Shangri-La Dubai
  • Shangri La Hotel Dubai
  • Shangri La Dubai
  • Shangri Hotel Dubai
  • Shangri Dubai
  • Shangri La Hotel Dubai Hotel
  • Shangri La Hotel Dubai Dubai
  • Shangri La Hotel Dubai Hotel Dubai

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 120.0 per night

Buffet breakfast is offered for an extra charge of AED 150 for adults and AED 73 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 315 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri La Hotel Dubai

  • Does Shangri La Hotel Dubai offer free cancellation for a full refund?
    Yes, Shangri La Hotel Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Shangri La Hotel Dubai currently open?
    This property is closed from 1 April 2020 to 31 July 2020 (dates subject to change).
  • Is parking offered at Shangri La Hotel Dubai?
    Yes, there's free self and valet parking.
  • Is there a pool at Shangri La Hotel Dubai?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Shangri La Hotel Dubai?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri La Hotel Dubai?
    You can check in from 2:00 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Shangri La Hotel Dubai?
    Yes, there are 3 on-site restaurants.
  • Is an airport shuttle service offered by Shangri La Hotel Dubai?
    Yes, an airport shuttle is available. The charge is AED 315 per vehicle one-way.

Recent reviews

Superb 9.2 From 1,000 reviews

Exceptional 10.0
Family Holiday
Great location and amazing service. Would definitely return and recommend to others. We didn’t eat at the hotel so can’t comment on that but the standard of rooms was excellent. Only criticism is that sometimes it was hard to get a lounger at the pool. The viewing deck was amazing. The staff were attentive but not over the top.
Chris, gb6 night family trip
Exceptional 10.0
Amazing all the way
It was an amazing stay and the hotel was very friendly, professional and went overboard to make our stay a very memorable one.
gb1 night trip
Exceptional 10.0
Pete & Becci business Trip
Always stay here when in dubai Great facilities and well located Staff are awesome especially the welcome at breakfast each morning
Peter, gb5 night business trip
Exceptional 10.0
Excellent customer service shown by all staff. Accessible location by taxi to main attractions of Dubai and great facilities throughout the hotel itself. We stayed for a number of nights and this was noticed with a free upgrade on arrival which was well appreciated. The view of the Burj Khalifa was amazing and room always clean/tidy.
Victoria, gb6 night trip
Exceptional 10.0
Fabulous hotel
The views of Dubai from this hotel are brilliant. We got meet at the door by reception staff taken to breakfast while our luggage was out in the room. Fast efficient service & great way to start holiday. The food is of high standard Hoi An Restaurant is great especially on Hawkers night. Horizon rooms spacious clean & tidy. Lounge for breakfast, afternoon tea & happy hour includ. Staff in the lounge are lovely especially Saegar the Chef
Sharon, gb1 night trip
Exceptional 10.0
Everything the best about this hotel! 7 stars ☺️☺️☺️
Branimir, gb2 night trip
Very good 8.0
Holiday experience
Check in staff was not very polite as we checked in just before midnight due to the flight however other staff were generally polite and helpful. Also there was no Information regarding deposits payment prior to booking. I was forced to pay a 700 AED deposit for two night stay which was unplanned even though this was optional in other five stars hotel.In addition the swimming pool was a let down On a positive note, it is a good location to metro service it’s one stop to Dubai mall and breakfast was very good,
gb2 night family trip
Exceptional 10.0
A great hotel
Amazing
gb6 night trip
Exceptional 10.0
Great business stay in downtown
Wish I had longer in the hotel to catch all they had to offer. Great for business trip and seeing all attractions nearby.
David, gb1 night business trip
Exceptional 10.0
An amazing stay at the Shangri la & perfect for first visit to Dubai, hope to visit again.
Lorraine, gb3 night romance trip

Shangri La Hotel Dubai

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