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The Eliza Jane, in The Unbound Collection by Hyatt

4-star hotel with bar/lounge, near Canal Street

  • Free WiFi in the lobby
From
£97

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Bathroom
  • Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 64.
1 / 64Terrace/Patio
9.4.Exceptional.
  • Great location, quiet, good service and facilities. Breakfast is not great for value,…

    Oct 15, 2019

  • We stayed here for 7 nights for our honeymoon and it was fabulous! The location was…

    Apr 25, 2021

See all 721 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 196 smoke-free guestrooms
  • Housekeeping (on request)
  • Bar/lounge
  • 24-hour fitness centre
  • Self parking
  • 2 meeting rooms

For families

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In New Orleans Central Business District
  • Canal Street - 2-minute walk
  • Harrah's New Orleans Casino - 3-minute walk
  • Royal Street - 6-minute walk
  • Bourbon Street - 7-minute walk
  • Audubon Aquarium of the Americas - 7-minute walk
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 Bedroom (Magazine Street View)
  • Suite, 1 Bedroom (Magazine Street View)
  • Suite, 1 Bedroom, View, Corner
  • Room, 2 Queen Beds, Accessible
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, 1 King Bed with Sofa bed (Editors)
  • Suite (Editors, 2 Queen Beds with Sofa bed)
  • Room, 2 Queen Beds
  • Room, 1 King Bed (Magazine Street View)
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Suite, 1 King Bed with Sofa bed (Publishers)
  • Room, 1 Queen Bed

Location

  • In New Orleans Central Business District
  • Canal Street - 2-minute walk
  • Harrah's New Orleans Casino - 3-minute walk

What’s around

Landmarks

  • In New Orleans Central Business District
  • Canal Street - 2-minute walk
  • Harrah's New Orleans Casino - 3-minute walk
  • Royal Street - 6-minute walk
  • Bourbon Street - 7-minute walk
  • Audubon Aquarium of the Americas - 7-minute walk
  • National World War II Museum - 9-minute walk
  • Julia Street Cruise Terminal - 11-minute walk
  • Cafe Du Monde - 12-minute walk
  • Jackson Square - 13-minute walk
  • French Market - 13-minute walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 20-min drive
  • New Orleans Union Passenger Terminal 19-min walk

At a glance

Hotel size

  • This hotel has 196 rooms

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (USD 38 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1729
  • Conference space size (meters) - 161

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2005
  • Lift
  • ATM/banking
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • First-run films
  • Pay films
  • Premium TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Fridge

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Press Room – On-site cocktail bar. Open daily.

Small print

Also known as

  • Country Inn Carlson New Orleans French Quarter
  • iza Jane Unbound Collection H
  • The Eliza Jane the Unbound Collection by Hyatt
  • The Eliza Jane, in The Unbound Collection by Hyatt Hotel
  • The Eliza Jane, in The Unbound Collection by Hyatt New Orleans
  • The Eliza Jane the Unbound Collection by Hyatt
  • The Eliza Jane, in The Unbound Collection by Hyatt Hotel
  • The Eliza Jane, in The Unbound Collection by Hyatt New Orleans
  • Country Inn Carlson French Quarter
  • Country Carlson New Orleans French Quarter
  • Country Carlson French Quarter
  • Country Inn & Suites New Orleans Hotel New Orleans
  • Country Inn New Orleans
  • New Orleans Country Inn
  • Eliza Jane Unbound Collection Hyatt Hotel New Orleans
  • Eliza Jane Unbound Collection Hyatt New Orleans

Optional extras

Self-parking costs USD 38 per day

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Eliza Jane, in The Unbound Collection by Hyatt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 38 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include Creole House Restaurant & Oyster Bar (3-min walk), Cafe Giovanni (3-min walk) and Red Gravy (3-min walk).
  • No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (3-min walk) and Boomtown Casino (15-min drive) are both nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
9.4.Exceptional.
  • 2.0.Poor

    Sad Sad Sad Experience

    Taylor was very sweet and nice at check-in. After discussing our parking options we chose to pay the higher than normal Valet prices. The King suite was nice, however, my girlfriend and I woke up with severe pain in our necks and shoulders. We explored nearby locations and were surprised how nasty and dirty the streets of new orleans were. Service was terrible except at Pat O Brians, The Cigar Factory and Ruby's Slippers. The following morning I received my valet vehicle with multiple door scratches and a dent just smaller than a dollar bill on the rear. Apparently, valet parking lot is limited and uncoordinated. Taylor was very apolegtic, however we had to wait an hour before a manager arrived to address the valet damage claim. Valet manager Brian was professional and apolegetic but couldn't confirm or review our claim until after our flight departed so claim is currently pending. Shortly after dealing with the valet issues a fire alarm sounded and we had to rush out of our rooms and a dangerous underground transformer explosion occurred and caught fire. We walked a few miles to safety and never received any communication from the hotel. We walked for hours trying to find food and everything was closed or without power due to the explosion. We called hotel and were given little guidance other than they could look into moving us to another hotel. When I called back to resolve nobody answered. Returned after 7 hours of no communication or power. Likely will never visit again.

    Johnny, 2 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    LOVED IT!

    We enjoyed everything about the Eliza Jane. Super cool vibe. Very comfortable beds and rooms. The lobby and bar were gorgeous. Location is super convenient with many restaurants Nearby including Ruby Slipper 600ft away and a 5 minute walk to the French Quarter

    Jennifer, 2 night family trip, Apr 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Favorite hotel in New Orleans

    This was the first time my wife and I stayed at the Eliza Jane after coming to New Orleans 8 times. We like staying in the CBD now as it’s a bit quieter than the French Quarter and is close to great restaurants. The lobby itself was very stylish with a great bar and there was a large library area where you could sit and do work if needed. There was a patio out back with plenty of outdoor couches and chairs if you wanted to have a drink outside which is nice during COVID times if you don’t want to stay inside too long. The gym was small but well equipped with everything you need - I think it even have a peloton. The rooms were a good size and we had plenty of space. Everything seemed really updated and practically new in the hotel. It was also quiet when we slept. The whole hotel seemed very clean which is very important these days. I also have to mention that the bar had 7 dollar Sazeracs which were really delicious and strong. The bartender was engaging and knowledgeable and the rest of the hotel staff were very friendly. We would definitely stay here again next time we are in town. It was the best hotel we have stayed in while visiting New Orleans. Great location, great staff, and a great stay.

    Peter, 4 night trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved our stay

    Had a quick getaway to NOLA to end my travel nurse contract in TX. The hotel is so clean, well kept, everyone is friendly and helpful, and it’s breathtakingly beautiful. Best bed & pillows EVER!

    Anna, 2 night trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Hotel, unique and very comfortable. Just across Canal next to the French Quarter. My favorite hotel in Nola.

    1 night business trip, Apr 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a beautiful hotel! Wonderfully styled and gives the impression of modern contemporary with New Orleans flair! I loved every minute of my stay and will be returning soon.

    AMBER RENEE, 1 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will Stay Here Again

    Spent 4 nights and it was very enjoyable. Place is quaint & quiet. Location is fantastic. It’s close to French qtr but far enough to not be too crowded or noisy at night. Parking is expensive but it’s the case in most of New Orleans. We used the P346 lot closet to the hotel and has no issues. Bar in hotel was great. Looking forward to going back when their hotel is back open.

    Dana, 4 night trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent Location. request room with windows...

    Nice common areas and nice bar. We stayed in a King Suite. Magazine or Superior would have been better because our room didn’t have windows which I found very bizarre and jarring. (Make sure to set an alarm). I guess that could be good for people who are in NOLA to party and want to sleep in. Suite was a good size but the bathroom while relatively nice was extremely small. Not quite what we expected based on photos. Overall a good stay and a great location.

    Wilfried, 4 night trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful stay, Stunning modern boutique

    This hotel was amazing! the boutique aesthetic with all the luxuries. We stayed in the suites and the only thing I would change is a full length mirror in the room. It was difficult to get ready without one. The rooms were beautiful and clean. The bathroom was stunning! This hotel is perfectly located in the middle. It took only minutes to walk to French quarter and only minutes to get to the garden district. The warehouse district had so many food options within minutes of the hotel a well. The front desk staff was very helpful when I asked for extras of things for the room.

    emily, 4 night trip with friends, Mar 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great find!

    This is a great hotel. Perfect location between Canal and Poydras; an easy walk to anything in the CBD or French Quarter. Very safe. Super clean. Highly recommend.

    Jack, 1 night trip, Mar 20, 2021

    Verified Hotels.com guest review

See all 721 reviews