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Photo gallery for Kobe Portopia Hotel

Lobby
Exterior
View from property
Indoor pool, seasonal outdoor pool
Balcony

Kobe Portopia Hotel

4.5 star property

Reviews

9.0 out of 10
Wonderful

About this property

Luxury hotel with spa, near Port of Kobe
  • Electric vehicle charging point
  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available

Explore the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Port of Kobe
    ‪16 min walk‬
  • Kobe Animal Kingdom
    ‪2 min drive‬
  • Meriken Park
    ‪6 min drive‬
  • Kobe (UKB)
    ‪5 min drive‬
Body treatments, aromatherapy, hot stone massages, Thai massages

Spa

LUANA has a variety of ways to relax and unwind. The property's spa offers hot stone massages and Thai massages. Types of treatments available include aromatherapy, Ayurvedic treatments, body scrubs, and facials. Other on-site facilities include a steam room and a sauna.

Body treatments, aromatherapy, hot stone massages, Thai massages

At a glance

DONE

Hotel size

    • 737 rooms
    • Arranged over 31 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 1 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Children under 17 years old are not allowed in the sauna.
    • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
    • Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1000 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Free train station shuttle from 8:30 AM to 9:30 PM

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Accessible train station shuttle
  • No lift

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3200 to 3700 for adults and JPY 1100 to 1900 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July 12 to September 01
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Check-out time is at noon until March 31, 2025.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

Also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel offer free cancellation for a full refund?

Yes, Kobe Portopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kobe Portopia Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Kobe Portopia Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Kobe Portopia Hotel?

Yes. Self-parking costs JPY 1000 per night. Electric car charging is available.

What are the check-in and check-out times at Kobe Portopia Hotel?

Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 11:00 AM.

What is there to do at Kobe Portopia Hotel and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kobe Portopia Hotel also has 2 bars and a seasonal outdoor pool, as well as a sauna and a steam room.

Are there restaurants at or near Kobe Portopia Hotel?

Yes, there are 9 on-site restaurants, featuring Japanese cuisine.

What's the area around Kobe Portopia Hotel like?

Kobe Portopia Hotel is in Chuo Ward, a short 5-minute drive from Kobe (UKB) and 16 minutes' walk from Port of Kobe.

Reviews

9.0 out of 10
Wonderful

Reviews

10 out of 10 Exceptional

very good hotel