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Photo gallery for Hyatt Regency Hakone Resort and Spa

Room, 2 Single Beds, Mountain View | Mountain view
Exterior
Room, 2 Single Beds (Tatami) | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby lounge
Deluxe Room, 2 Single Beds (Dog Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Hyatt Regency Hakone Resort and Spa

4.5 star property

Reviews

9.4 out of 10
Exceptional

About this property

Luxury resort with 3 restaurants, near Hakone Gora Park
  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • 24/7 front desk

Explore the area

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Hakone Gora Park
    ‪11 min walk‬
  • Hakone Kowakien Yunessun
    ‪3 min drive‬
  • Hakone Open Air Museum
    ‪4 min drive‬
  • Atsugi Air Base (NJA)
    ‪80 min drive‬
Hot springs

Spa

The on-site spa has 8 treatment rooms including couples treatment rooms. The resort's spa offers massages and treatments such as aromatherapy. Other on-site facilities include a hot tub.

Couples treatment room(s), hot springs/mineral springs, body treatments
Indoor spa tub
What guests liked about the spa

The spa services were great, with many reviewers praising the relaxing onsen and massage treatments.

At a glance

DONE

Hotel size

    • 80 units
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
    • Dinner is not included in the half board rate plan for children age 12 or younger.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Free train station shuttle from 10:00 AM to 7:30 PM
DONE

Other information

    • Smoke-free property

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5290 per person

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Does Hyatt Regency Hakone Resort and Spa offer free cancellation for a full refund?

Yes, Hyatt Regency Hakone Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt Regency Hakone Resort and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Regency Hakone Resort and Spa?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Hyatt Regency Hakone Resort and Spa?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt Regency Hakone Resort and Spa and nearby?

On-site recreation at Hyatt Regency Hakone Resort and Spa includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Regency Hakone Resort and Spa also has a garden.

Are there restaurants at or near Hyatt Regency Hakone Resort and Spa?

Yes, there are 3 on-site restaurants, featuring French cuisine.

What's the area around Hyatt Regency Hakone Resort and Spa like?

Hyatt Regency Hakone Resort and Spa is a short 11-minute walk from Hakone Gora Park and 13 minutes' walk from Sengokuhara Onsen.

Reviews

9.4 out of 10
Exceptional

Reviews

10 out of 10 Exceptional

Good food great service