Roami at St. Helene

Hotel with outdoor pool, near Jackson Square

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You'll be in a fantastic location at Roami at St. Helene, only a five-minute walk from Jackson Square and Bourbon Street. Also, Royal Street and Mississippi River are within a short 10-minute walk. The property is only a short walk to public transportation: Bienville Station is 6 minutes and Canal at Chartres Stop is 6 minutes.
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Non-smoking
£162
includes taxes & fees
28 Oct - 29 Oct

Room options

Showing 4 of 4 rooms
A bedroom with a bed, a blue sofa, a patterned rug, and two wall-mounted artworks.

Basic Studio

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
A bedroom with a bed, a blue bench, a painting, and a view of the outside.

Standard Studio

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
A bedroom with a bed, a purple sofa, a matching ottoman, and a painting on the wall.

City Studio

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
A bedroom with a blue headboard, white bedding, a bench, a painting, and a patterned rug.

Adjacent Two Bed Two Bath Apartment

  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
508 Chartres St, New Orleans, LA, 70130

What's nearby

  • Royal Street - 2 min walk - 0.2 km
  • Jackson Square - 2 min walk - 0.2 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Mardi Gras - 3 min walk - 0.3 km
  • French Market - 5 min walk - 0.5 km

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 30 min drive
  • New Orleans Union Passenger Terminal - 26 min walk
  • Bienville Station - 6 min walk
  • Canal at Chartres Stop - 6 min walk
  • Canal at Camp Stop - 6 min walk

Restaurants

  • ‪Boot Scootin Rodeo - ‬4 min walk
  • ‪Crescent City Brewhouse - ‬3 min walk
  • ‪Cafe Beignet - ‬3 min walk
  • ‪Landry's Seafood House - ‬4 min walk
  • ‪Napoleon House - ‬1 min walk

About this property

Roami at St. Helene

  • You'll be in a fantastic location at Roami at St. Helene, only a five-minute walk from Jackson Square and Bourbon Street. Also, Royal Street and Mississippi River are within a short 10-minute walk. The property is only a short walk to public transportation: Bienville Station is 6 minutes and Canal at Chartres Stop is 6 minutes.

At a glance

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Minimum check-in age – 22
    • Check-out time is 11:00 AM

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 22

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • No on-site parking

Other information

    • Smoke-free property

Have a question?

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Roami at St. Helene Reviews

7.2

Good

7.6

Cleanliness

7.0

Amenities

7.6

Staff & service

7.2

Property conditions & facilities
Verified review

10/10 Exceptional

Clean room, nice and helpful staff, and nice pool
Verified review

10/10 Exceptional

I stayed here 7 here’s ago for my birthday and I came back for my birthday. I do wish I had a balcony but it’s ok. It gave me the classic New Orleans vibe just as it did the first time. It’s an old building so don’t expect it to be extravagant, if you’re looking for a true New Orleans stay this is the place to be. Very simple, quiet and relaxing. Very close to Jackson square, bourbon and just about everything else.
Verified review

10/10 Exceptional

Very nice, clean and super secure location was perfect nearby parking. The only downside was there was no microwave or ice machine available, but I would still definitely recommend and would book again in the future.
Verified review

6/10 Good

Good central location except that the room faced the back of Omni Hotel with noisy garbage trucks every single morning at 3AM.
Verified review

10/10 Exceptional

The balcony was worth every single dime spent! Stayed in room 302. Will stay again.
Verified review

8/10 Very good

The hotel was great and rooms were cozy. Food and shopping is within walking distance. Would definitely stay here again.
Verified review

8/10 Very good

Fantastic stay! Loved the pool and the HUGE rooms!! Pool area and front awning need some TLC, curtains in the room would have been nice, but the location and large rooms were amazing!!!
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4/10 Fair

The room was very nice. The ice maker did not work. I dislike not having a receptionist. If you needed towels there was no one to talk to at all. Everything is done over the phone, which I don’t like.
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10/10 Exceptional

Everything was clean, nice decor. The bed mattress was a bit worn out. The location is fabulous.
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8/10 Very good

Room was clean and nice. Loved the balcony. It was incredibly loud early mornings when the service trucks came to the huge hotel across the street. No onsite staff or bag storage.
Verified review

4/10 Fair

The location is great. But it was noisy. You can hear everything from the room next door even conversations. Boogers on the wall. Not very clean at all. Construction noise at 7am
Verified review

10/10 Exceptional

Enjoyed our stay very much. I've stayed in several comparable properties, and this one is the best Staying in a place like this has a different charm and over all experience than a traditional hotel. Keep that in mind when booking All linens were clean and space was clean. Gave cleanliness a (4) because the room could use a painting. Bed was comfortable. Stayed in the deluxe studio. Easy self check in and out Spaces outside the room were comfortable and inviting Perfect location if you're looking to stay in the quarter
Verified review

6/10 Good

Hospitality was lacking, I guess it's a new thing. No front desk only numbers and codes. Got there after 2 but could not enter the room till 4 . The room and location were good enough. The staff we did see were kind and helpful.
Verified review

6/10 Good

It was in a great spot in the city. Easily accessible to all the cool parts of New Orleans. It had everything we needed. The communication with staff was great. They were prompt via text and very kind. My biggest issue was with cleanliness. The walls were dirty with hand and foot prints. The shower had someone’s hair on the walls from a previous stay and the floor had either sand or dirt on it as though it hadn’t been vacuumed. Otherwise it was a fine place to sleep at night.
Verified review

6/10 Good

Although the establishment was able to make some much needed fixing, it didn’t start off that way. We had flies, fruit flies, and food in our suite. It was very uncomfortable. When we said we’d leave and go elsewhere is when the staff came in and did what was needed. We received new bedding, but we had to clean up the dead flies ourselves. The floors weren’t swept or mopped. I’m willing to give the establishment another chance in hopes that what we experienced was just a one time thing, but customer service was great at assisting us for the most part.
Verified review

6/10 Good

The property is in a good location and the photos were accurate but I was expecting a hotel stay not an airbnb style property. We had some issues with our room that were never resolved because there is no on-site staff. The ice machine was not working, our shower was leaking, light bulbs were out, the TV didn't work, and there were maintenance items, like a jug of oil on the doorframe, left in the room. I did report everything with pictures to the number provided. I was asked to give them 24hrs to correct it. Nobody ever came by. The front door of our room did not have any sort of security lock or deadbolt. A good amount of light from the hall could be seen through the door. The patio doors opened directly to the pool area which was cool until we realized they didn't securely lock and there was a man smoking right outside of them. Thankfully we didn't have any issues but it was nonetheless unnerving. There are paid parking options across the street and on the side of the building however, they are expensive.
Verified review

10/10 Exceptional

The best location and would definitely stay here again.
Verified review

10/10 Exceptional

This quaint private hotel has great rooms with old time but updated charm & amenities. Love the balconies that over look the pool. They are each private so you can leave doors open & be as free as you want.
Verified review

10/10 Exceptional

Best location in the French Quarter, easy walking distance to everything.
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10/10 Exceptional

I truly enjoyed my stay. Definitely would come back
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10/10 Exceptional

I really enjoyed my stay at Roami. It was worth the trip to New Orleans.
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2/10 Poor

We were on the 3rd floor had extremely heavy suitcases and were not aware of no elevator. We had to walk up 3 flights of stairs with our suitcases. The building is very old. Chipped wood and rusted metals inside the rooms. Our main light did not work. I would not recommend for comfort but if you love 3 min walking distance to everything in the French Quarter it’s ok
Verified review

8/10 Very good

While the hotel itself was great, the location is not. We had a street side balcony room, which may have been the issue. The omni royal hotel is across the street and they had their dumpsters emptied at 4 am. The hotel is also between restaurants and they get their food deliveries early in the AM. We bought earplugs so it was fine, but just be aware that it is LOUD. Everything else was great
Verified review

2/10 Poor

The location was amazing. But the hotel smelt horrible. You can hear the neighbors through the wall.
Verified review

10/10 Exceptional

It was beautiful