10/10 Exceptional
Ana
28 Apr 2025The staff was very helpful and friendly. The property was clean and safe. Very close to all the attractions in Irthra. Would come back again.
Gran Karmel Hotel
Santa Cruz Mulua hotel with 2 outdoor pools and restaurant
Choose dates to view prices
Enjoy your visit to Santa Cruz Mulua with a stay at Gran Karmel Hotel. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant.
9.2
Wonderful
Popular amenities
- Pool
- Free parking
- Free Wi-Fi
- Restaurant
- Air-conditioning
- 24/7 front desk
Main amenities (8)
- Daily housekeeping
- Restaurants
- 2 outdoor pools
- Breakfast available
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Garden
Feel at home (6)
- Private bathroom
- Garden
- Daily housekeeping
- Minibar
- Cable TV service
- Free self-parking
£80
includes taxes & fees
22 Nov - 23 Nov
Room options
Check availability for these dates
Standard Double Room, Garden View
8.0Very good
5 reviews
- Garden view
- 1 bedroom
- Sleeps 4
- 2 Double Beds
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About the area
Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003
What's nearby
- Xetulul Theme Park - 14 min walk - 1.3 km
- Xocomil Waterpark - 15 min walk - 1.3 km
- Parque de Aventura Xejuyup - 19 min walk - 1.6 km
- Dino Park - 5 min drive - 2.5 km
- Museo de Arqueología y Etnología - 33 min drive - 16.0 km
Getting around
- Retalhuleu (RER) - 25 min drive
- Coatepeque Airport (CTF) - 74 min drive
- Quetzaltenango (AAZ-Los Altos) - 105 min drive
Restaurants
- Carnitas Rosy Retalhuleu - 13 min drive
- Parrillada Donde Maco - 12 min drive
- Restaurante Tertulias - 12 min drive
- Cafetos - 8 min drive
- Restaurante El Comendador - 6 min walk
About this property
Gran Karmel Hotel
- Enjoy your visit to Santa Cruz Mulua with a stay at Gran Karmel Hotel. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant.
At a glance
Hotel size
- 38 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; check-in end time: anytime
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- No cots (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
Parking
- Free secured, uncovered on-site self-parking
Property amenities
Food and drink
- Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
- Restaurant
- Coffee/tea in a common area
- Private dining
Services
- 24-hour front desk
- Romance packages
Facilities
- Garden
- Mosquito nets
- 2 outdoor pools
Room amenities
Be entertained
- 43-inch LED TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
Sleep well
- Bed sheets provided
What to enjoy
- Balcony
Freshen up
- Private bathroom
- Shower only
- Soap and shampoo
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Laptop-friendly workspace
- Phone
Food and drink
- Champagne service
- Free bottled water
More
- Daily housekeeping
Fees & policies
Refundable deposits
- Deposit: USD 114 per accommodation, per stay
Optional extras
- Local cuisine breakfast is offered for an extra charge of approximately USD 8 to 12 per person
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua
Frequently asked questions
Does Gran Karmel Hotel offer free cancellation for a full refund?
Yes, Gran Karmel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Karmel Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Gran Karmel Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Gran Karmel Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Gran Karmel Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Gran Karmel Hotel and nearby?
Gran Karmel Hotel has 2 outdoor pools and a garden.
Are there restaurants at or near Gran Karmel Hotel?
Yes, there's an on-site restaurant.
Does Gran Karmel Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Gran Karmel Hotel like?
Gran Karmel Hotel is a short 13-minute walk from Xetulul Theme Park and 13 minutes' walk from Xocomil Waterpark.
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Gran Karmel Hotel Reviews
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
10/10 Exceptional
Juan Esteban
3 Apr 2025excelente hotel
10/10 Exceptional
Ruth Betzabe
29 Nov 2025I like the place
10/10 Exceptional
Rolando
5 Nov 2024Everything was Excellent
2/10 Poor
Jorge
20 Sept 2024They charge me double after I call Expedia and also very bad bad service about person
8/10 Very good
Luis
28 Jul 2026Muy buena ubicación. Hotel ruidoso, no ideal para descansar. Por una noche no estuvo mal, pero costo beneficio negativo
10/10 Exceptional
HILLARY
22 Jun 2026Excelente para ir en familia 10/10 personal super amable limpieza excelente habitaciones cómodas
10/10 Exceptional
Antonio
31 Dec 2025Excelente atención de todo el personal.
10/10 Exceptional
Pablo
13 Aug 2025Buen servicio
10/10 Exceptional
Dacia
5 Aug 2025Muy bonito especialmente si viajan con niños , porque el tobogán y la piscina están bastante bonitos , el desayuno muy rico también y el personal amable .
10/10 Exceptional
Ana
1 Aug 2025Viaje familia
Hotel limpio, con buen espacio en la habitación. Comida sabrosa sobre todo el jugo de naranja.
4/10 Fair
VICTOR
30 Jun 2025No puedes cobrar 200 $ x este tipo de habitaciones es un robo !
10/10 Exceptional
Byron
17 Apr 2025Buen
10/10 Exceptional
Juan
13 Nov 2024Excelente servicio
10/10 Exceptional
Jose Carlos
3 Jun 202610/10 Exceptional
Edgar
14 Apr 202610/10 Exceptional
Mariorené
27 Mar 20264/10 Fair
Oscar
17 Jan 202610/10 Exceptional
Miguel
16 Jan 202610/10 Exceptional
Isaac
25 Aug 20256/10 Good
Carlos
24 Aug 202510/10 Exceptional
Ricardo
24 Jul 202510/10 Exceptional
Fulvia
14 Jun 202510/10 Exceptional
Carlos
17 May 202510/10 Exceptional
Leynner
3 May 2025Keep exploring
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