Gran Karmel Hotel offers a warm welcome near Xetulul Theme Park. Enjoy local cuisine for breakfast, then splash into one of two outdoor pools or connect with free WiFi in public areas.
Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003
What's nearby
Xetulul Theme Park - 14 min walk - 1.3 km
Xocomil Waterpark - 15 min walk - 1.3 km
Parque de Aventura Xejuyup - 19 min walk - 1.6 km
Dino Park - 5 min drive - 2.5 km
San Antonio de Padua Church - 33 min drive - 16.0 km
Getting around
Retalhuleu (RER) - 25 min drive
Quetzaltenango (AAZ-Los Altos) - 105 min drive
Restaurants
Papa John’s - 12 min drive
Burguer King Retalhuleu - 4 min drive
Carnitas Rosy Retalhuleu - 13 min drive
Kapa Hapa - 8 min walk
Restaurante La Hacienda - 7 min walk
About this property
Gran Karmel Hotel
Enjoy your visit to Santa Cruz Mulua with a stay at Gran Karmel Hotel. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant.
At a glance
DONE
Hotel size
38 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free secured, uncovered on-site self-parking
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Coffee/tea in a common area
Private dining
Services
24-hour front desk
Romance packages
Facilities
Garden
Mosquito nets
2 outdoor pools
Room amenities
Be entertained
43-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 114 per accommodation, per stay
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately USD 8 to 12 per person
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua
Frequently asked questions
Does Gran Karmel Hotel offer free cancellation for a full refund?
Yes, Gran Karmel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Karmel Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Gran Karmel Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Gran Karmel Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Gran Karmel Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Gran Karmel Hotel and nearby?
Gran Karmel Hotel has 2 outdoor pools and a garden.
Are there restaurants at or near Gran Karmel Hotel?
Yes, there's an on-site restaurant.
Does Gran Karmel Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Gran Karmel Hotel like?
Gran Karmel Hotel is a short 11-minute walk from Parque de Aventura Xejuyup and 13 minutes' walk from Xetulul Theme Park.
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Reviews
Gran Karmel Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
28 Apr 2025
The staff was very helpful and friendly. The property was clean and safe. Very close to all the attractions in Irthra. Would come back again.
Ana
Ana, 2-night trip
Verified
10/10 Exceptional
3 Apr 2025
excelente hotel
Juan Esteban
Juan Esteban, 7-night trip
Verified
10/10 Exceptional
5 Nov 2024
Everything was Excellent
Rolando
Rolando, 2-night trip
Verified
2/10 Poor
20 Sept 2024
They charge me double after I call Expedia and also very bad bad service about person
Jorge
Jorge, 1-night trip
Verified
10/10 Exceptional
31 Dec 2025
Excelente atención de todo el personal.
Antonio
Antonio, 2-night trip
Verified
10/10 Exceptional
29 Nov 2025
I like the place
Ruth Betzabe
Ruth Betzabe, 2-night trip
Verified
10/10 Exceptional
13 Aug 2025
Buen servicio
Pablo
Pablo, 3-night trip
Verified
10/10 Exceptional
5 Aug 2025
Muy bonito especialmente si viajan con niños , porque el tobogán y la piscina están bastante bonitos , el desayuno muy rico también y el personal amable .
Dacia
Dacia, 2-night trip
Verified
10/10 Exceptional
1 Aug 2025
Viaje familia
Hotel limpio, con buen espacio en la habitación. Comida sabrosa sobre todo el jugo de naranja.
Ana
Ana, 2-night trip
Verified
4/10 Fair
30 Jun 2025
No puedes cobrar 200 $ x este tipo de habitaciones es un robo !