2/10 Poor
25 Jan 2025
When I arrived my room was still dirty and used from the last person. It took me 6 hours to communicate with Expedia (who was just unhelpful) and CozyStay (who with tried to fix but took forever to respond each time) to finally have them transfer me to an upgraded studio apartment. It started off well, even with a broken bed board (we told them with no helpful assistance and ended up moving the uncomfortable mattress to the floor. Then on our last night there a guest who was suppose to check in that walked in. The apartment it self was okay. It was just all a hot mess… was there Tuesday to Saturday.
Marisol
Marisol, 4-night romance trip
Verified Expedia guest review