Hotel Rotonde

For an overnight, it was fine. No real public sitting area in the evening, but otherwise OK

The location of the hotel was good, Solene the front desk was very sweet and recommend a great restaurant for us to eat, but overall the experience was disappointing. The room was not clean and very uncomfortable. The parking area was flooded. With the exception of Solene, the other staff was not friendly. I do not recommend this hotel.

The location was very difficult to get to because gps didn't work, downtown was one-way, and cars can't enter the adjacent bus station. However, once there the location was great. It was late September so we got lucky with their small, dirt parking lot. Nice hotel, small "Superior" room but it had a balcony. Shower doors are too short so water could easily get on the floor. Nice bedding, temperature (a/c), very nice staff. Just an "ok" breakfast for the price.

I don’t know how this property was called a hotel, it looks and feels like a dorm with basic cheap furniture, like portable bathrooms, and no customer service whatsoever. If you’re lucky to find anyone at the reception, they’re extremely rude, kind of yelling at you, if you ask to open the parking gate. They even managed to hit my car at the front. No apologies. Nope. My suggestion: some training in hotel management, concierge service and plain just being nice would help. Meanwhile, avoid this hotel. Not worth it to ruin all of the good impressions of the French Aix-en-Provence

The hotel is clean and modern. The room was comfortable and the location is great with a short walk to the downtown area. The hotel apparently does offer parking but space is very limited and we were never able to figure out how to get in. We ended up parking in the local shopping center multi-story parking and walking back to the hotel. When we asked at the front desk we were told that was probably the best thing to do since their parking was full. Overall though, a great experience and great location.

A well located hotel with decent rooms and beds. A shopping bag with irreplaceable souvenirs was picked up out of our room and thrown away. Even though we notified the front desk they didn't seem too concerned that the trash truck pick up the next morning would include our bag. They did comp us breakfast but that wasn't the point. Room maid service was spotty with used coffee cups not replaced nor instant coffee replenished.

this was our 20th anniversary and we wanted to stay in town. The hotel was under street construction and we did not know about it. We were in the front part because we wanted to see the street however it brought the dust after a days work. the alley to enter the hotel was uneven and was unsafe and damaging to the rental car. The staff were all friendly and helpful esp Bagdad. The location excellent. The rooms were comfortable and amenities in bathroom very bare. Very good location.

Rooms are small and there is no restaurant on the premises. Staff was very polite and helpful.

Hotel is really close to the train and a quick walk to the downtown. It was cozy and very clean. I would recommend and stay again.