10/10 Exceptional
The staff were extremely friendly and helpful. They anticipated our every need. The food was super tasty with excellent presentation.
Heather
Heather, 3-night trip
Hotel Casa Loreto San Miguel de Allende
Pet-friendly hotel with outdoor pool, connected to the convention centre, near Church of San Miguel Arcángel
When you stay at Hotel Casa Loreto San Miguel de Allende, you'll be within a 15-minute drive of Church of San Miguel Arcángel and La Gruta Spa. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a snack bar/deli are other features.
Very good
Popular amenities
- Pool
- Free breakfast
- Spa
- Airport transfer
- Pet-friendly
- Parking available
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Outdoor pool
- Valet parking
- Swim-up bar
- Coffee shop/cafe
- Spa services
- Airport shuttle
- 24-hour front desk
- Coffee/tea in a common area
- Library
- Reception fireplace
Feel at home (6)
- Private bathroom
- Daily housekeeping
- Laundry facilities
- Outdoor swimming pools
- Snack bar/deli
- Corner/local shop
Room options
Check availability for these dates
Showing 7 of 7 rooms
Classic Suite
Highlights
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Daily housekeeping
- 25 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Comfort Suite, Courtyard View
Exceptional
Highlights
Separate bedroom
Hairdryer
Private bathroom
Daily housekeeping
- 30 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Suite, 2 Double Beds, Courtyard View
Highlights
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Daily housekeeping
- 40 sq m
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Comfort Suite, Balcony, Courtyard View
Wonderful
Highlights
Balcony
Separate bedroom
Hairdryer
Private bathroom
Daily housekeeping
- 25 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Comfort Suite
Highlights
Separate bedroom
Hairdryer
Private bathroom
Daily housekeeping
- 1 bedroom
- Sleeps 3
- 1 King Bed
Comfort Suite, Balcony, Pool View
Highlights
Balcony
2 bedrooms
Hairdryer
Private bathroom
Daily housekeeping
- 40 sq m
- 2 bedrooms
- Sleeps 5
- 1 King Bed and 1 Double Bed
Traditional Villa
Highlights
Furnished balcony
6 bedrooms
Shower/bath combination
Hairdryer
Private bathroom
3 living rooms
Daily housekeeping
- 100 sq m
- 6 bedrooms
- Sleeps 20
- 2 Double Beds, 4 King Beds and 2 Queen Beds
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About the area
Cjon. de Loreto Zona Centro, 29, San Miguel de Allende, GTO, 37700
About this property
Hotel Casa Loreto San Miguel de Allende
When you stay at Hotel Casa Loreto San Miguel de Allende, you'll be within a 15-minute drive of Church of San Miguel Arcángel and La Gruta Spa. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a snack bar/deli are other features.
At a glance
Property amenities
Room amenities
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Frequently asked questions
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Hotel Casa Loreto San Miguel de Allende Reviews
Very good
8.6
Cleanliness
7.6
Amenities
8.4
Staff & service
8.4
Eco-friendliness
8.0
Property conditions & facilities
10/10 Exceptional
Very clean, staff people are very friendly, I will come back for sure next time!
ELIZABETH
ELIZABETH, 1-night trip
10/10 Exceptional
Lovely place ❤️
Mikaela
Mikaela, 3-night trip
10/10 Exceptional
Todo excelente
Javier
Javier, 1-night trip
10/10 Exceptional
Good
Eduardo
Eduardo, 1-night trip
2/10 Poor
Pictures really misleading to what really is
Dirty and the staff really rude
Eduardo
Eduardo, 1-night trip
10/10 Exceptional
The hotel was centrally located in the central, which made it easy for us to walk around the town. The staff was very accommodating and helped us in whatever we needed. My only concern was that we were unaware that we’d be on the third floor and so someone that’s disabled have difficult time walking up the stairs
Joni
Joni, 4-night trip
10/10 Exceptional
What a beautiful part of Mexico! The hotel I stayed in was extremely clean with a wonderful restaurant on the main floor!
The owners and staff were extremely accommodating, considering I was there in the middle heat wave! The pool saved me!
But once again, most of all, I must comment that the owners of the hotel, and the staff were extremely accommodating!
Easy walk around place to markets, great restaurants, safe, great pool!
Sherry
Sherry, 4-night trip
2/10 Poor
They canceled some of our Expedia reservations
And they told us was just for some technical issues and that we are going to get a better deal which was a lie they charged the same amount and they didn’t refund a cancellation we had.
One night we were out and when we came back the gate was closed and they leave us out in the middle of the night
Service was horrible and the pictures misleading
Eduardo
Eduardo, 1-night trip
10/10 Exceptional
I had a pleasant stay overall. The place was clean, and the staff were friendly and attentive, always ready to help with anything I needed. Its location is great—just a five-minute walk to the center, which made it very convenient. The food was also quite good, with a nice variety.
The only downside was the mattress, which I found uncomfortable and made it hard to get a good night’s sleep. Aside from that, everything else was lovely, and I’d consider staying again if the bedding situation improved.
Isabel
Isabel, 2-night trip
6/10 Good
nice hotel problem, bathroom very outdated and need it to be renovated also had an emergency need it to go back home a day earlier and they refused to refund the unused day .. very disappointing
leonardo
leonardo, 2-night trip
8/10 Very good
Need updates
Hotel is beautiful but there’s too much noise. I stayed in room one, the step to go into the bathroom is extremely high. Very hard to get in and out the bathroom and the shower water drains extremely slow
Laura
Laura, 2-night trip
10/10 Exceptional
Lovely quaint boutique hotel.
Wonderful little boutique hotel. Staff as a whole were incredibly friendly. Free breakfast was lovely. Rooms were small, at least the one we had with a king size bed. Bed was very comfy. Everything we needed, but a little small. Part of the charm of the hotel is it seems very old, but that also may be one of its flaws. Shower had very little water pressure. Took a while to get warm, and never hot. Also, there was no bar, and the restaurant was only open till noon or so. Despite all of that, we loved our stay there and would stay there again. Just know it’s not high end fancy, but lovely, quaint and charming. And the staff are so sweet, they make it worth it. And the location is ideal. Thanks for a wonderful 3 nights. Hope to see you all again.
kevin
kevin, 3-night trip
2/10 Poor
They canceled our reservations on Expedia and they said it was to get a better deal. Which was a lie since we got charged the same, also we booked 6 rooms and we had to cancel one out of them since we had a cancellation for our event. They said we were going to get charged for one night and refund the rest and that never happened. we were asking for awhile what is going on since we didn’t got the refund, their answer always was the same that they were working on it.
Overall the experience was horrible
One night we were out and when we returned the gate was closed and we had to expend a couple hours outside on the street in the middle of the night since no one opened the door. It was a really scary moment that gave us an extremely bad experience.
Eduardo
Eduardo, 1-night trip
10/10 Exceptional
Great Anniversary weekend! Thank you
We got my parents a weekend getaway for their anniversary at Casa Loreto San Miguel de Allende. It was truly exceptional! From the moment they arrived, they had nothing but great things to say. The staff went above and beyond to make them feel very special, including a beautifully decorated room with a flower arrangement, a personalized card. Rose petal heart. Bottle of wine! The pet-friendly property, very kind staff, and even provided a pet bed. The view of the pool from the balcony and fireplace added to the romantic atmosphere, and the attentive service throughout their stay made it a perfect celebration! Thank you for making this special occasion unforgettable for them. They loved everything! So happy!
Verified traveller
2-night trip
2/10 Poor
Von den 8 Hotels auf diese Mexico Reise ist das Casa Loreto das schlechteste. Die Bilder auf der Webseite geben einen völlig falschen Eindruck über den Zustand und die Leistungen. Preis Leistung stimmt hier gar nicht.
Wir hatten das Deluxe Doppelzimmer und es war sehr klein. Keinen Platz für zwei Koffer, keinen Stuhl zum absitzen. Im WC/ Dusche gibt es keinen Platz um das Rasierzeug oder die Zahnbürste abzustellen. Das Lavabo ist nicht befestigt, der Wasserhahn wackelt bedenklich wenn man ihn bedient. Warmes Wasser gibt es erst nach einer gefühlten Ewigkeit. Im November ist es sehr kalt in der Nacht - Decken gibt es nicht. Die Betten sind sehr weich
Das Frühstück besteht aus einer Tasse Kaffee, einer Schüssel Obst, einem Tiefkühlbrötchen und Marmelade. Kaffee nachfüllen kostet 35$, ein Tee anstelle des Kaffees 50$ - ein Omelett schlägt mit 160$ zu buche. Brötchen nachbestellen kostest auch extra, sie kommen dann wirklich noch tiefgefroren. Serviert wird das Frühstück draußen, im Freien im “Restaurant” bei knapp 8 Grad Außentemperatur kein Vergnügen.
Das Personal ist nicht freundlich, alles sehr lustlos und nicht kompetent. Die Anrechnung beim Checkout war ein Debakel. Ich bezahlte die Zusatzleitungen für das Frühstück mit 1400 Pesos in bar - danach wurde meine Visaabrechnung noch zwei Mal ohne mein Einverständnis belastet. Alles in allem bezahlte ich knapp 400 Pesos zuviel. Von einem 3 Sterne Boutique Hotel zu sprechen ist völlig daneben. Nicht zu empfehlen
Daniel
Daniel, 4-night trip
6/10 Good
LA HABITACION EN MUY PEQUEÑA Y SIN PRIVACIDAD
Maria Guadalupe
Maria Guadalupe, 1-night trip
10/10 Exceptional
Muy cerca del parque allende y muy tranquila el area para caminar.
Servando
Servando, 5-night trip
4/10 Fair
falta de estacionamiento y caro, quieres, pagar con TC el desayumo extra y pretenden cobrar 20% adicional, se hace un robo y una incongrencia
Marco Antonio
Marco Antonio, 2-night trip
10/10 Exceptional
Todo muy bien con la reserva y el hotel
ALBERTO ROSALÍO
ALBERTO ROSALÍO, 3-night trip
10/10 Exceptional
Es muy acogedor y lindas sus instalaciones, la atención también está de primera
Como sugerencia, deben cambiar los ventiladores por aire acondicionado y poner una máquina expendedora de hielos
Paulina
Paulina, 2-night trip
8/10 Very good
Cumplen con lo ofrecido
Cumplen con lo que ofrecen, muy cerca del centro, el desayuno a la carta muy rico, todo en orden y limpio, solo se batalla un poco con el calor, en nuestra habitación solo había ventilador, pero no es suficiente.
Verified traveller
1-night trip
10/10 Exceptional
Muy bueno
Muy bueno podría ser excelente pero no hay aire acondicionado
Miguel Angel
Miguel Angel, 1-night trip
10/10 Exceptional
Un excelente lugar. Rafael y Ricardo excelentes anfitriones! 💓
Casa Loreto tan mágico como San Miguel de Allende ❤️
diana
diana, 1-night trip
10/10 Exceptional
Excelente servicio y hospitalidad.
Etton
Etton, 1-night trip