10/10 Exceptional
Clean place with great amenities. Friendly staff
Sherman
Sherman, 1-night trip
Grand Mercure Batam Centre
Luxury hotel with spa, near Batam Centre Ferry Terminal
When you stay at Grand Mercure Batam Centre, you'll be a short five-minute drive from Batam Centre Ferry Terminal and Batam Centre. You can visit the spa to indulge in hot stone massages, body scrubs or aromatherapy, and international cuisine is served at Ambrosia All Day Dining, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre.
Wonderful
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free Wi-Fi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Fitness centre
- Children's pool
- Pool bar
- 24-hour room service
- Airport shuttle
- Shopping centre shuttle
- Ferry terminal shuttle
For families (6)
- Free cots/infant beds
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
- Garden
- Daily housekeeping
£56
includes taxes & fees
11 Jan - 12 Jan 2026
Room options
Check availability for these dates
Showing 6 of 6 rooms
Deluxe Room, 2 Single Beds, City View
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Separate bedroom
Blackout curtains
- 30 sq m
- 1 bedroom
- City view
- Sleeps 3
- 2 Single Beds
Deluxe Room, 1 King Bed, City View
Very good
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Separate bedroom
Blackout curtains
- 30 sq m
- 1 bedroom
- City view
- Sleeps 3
- 1 King Bed
Superior Room, 2 Single Beds, City View
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Separate bedroom
Blackout curtains
- 40 sq m
- 1 bedroom
- City view
- Sleeps 3
- 2 Single Beds
Deluxe Suite, 1 Double Bed, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Separate bedroom
- 64 sq m
- 1 bedroom
- City view
- Sleeps 3
- 1 Double Bed
Executive Room, 1 King Bed, City View
Exceptional
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Separate bedroom
Blackout curtains
- 43 sq m
- 1 bedroom
- City view
- Sleeps 3
- 1 King Bed
Superior Room, 1 King Bed, City View
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Separate bedroom
Blackout curtains
- 30 sq m
- 1 bedroom
- City view
- Sleeps 3
- 1 King Bed
Similar properties
Four Points by Sheraton Batam
- Pool
- Spa
- Free parking
- Free Wi-Fi
Excellent
146 reviews
£63
includes taxes & fees
13 Jan - 14 Jan 2026
Radisson Golf & Convention Center Batam
- Pool
- Spa
- Airport transfer
- Free parking
Wonderful
481 reviews
£67
includes taxes & fees
30 Dec - 31 Dec
Oakwood Hotel & Apartments Grand Batam
- Pool
- Airport transfer
- Free parking
- Free Wi-Fi
Exceptional
82 reviews
£47
includes taxes & fees
25 Jan - 26 Jan 2026
Wyndham Panbil Batam
- Pool
- Spa
- Free parking
- Free Wi-Fi
Excellent
308 reviews
£46
includes taxes & fees
3 Jan - 4 Jan 2026
Batam Marriott Hotel Harbour Bay
- Pool
- Spa
- Airport transfer
- Parking available
Wonderful
117 reviews
£152
includes taxes & fees
4 Jan - 5 Jan 2026
Harris Hotel & Suites Nagoya Batam
- Airport transfer
- Free parking
- Free Wi-Fi
- Air-conditioning
Exceptional
9 reviews
£57
includes taxes & fees
4 Jan - 5 Jan 2026
HARRIS Resort Barelang Batam
- Pool
- Spa
- Airport transfer
- Free parking
Excellent
29 reviews
£51
includes taxes & fees
4 Jan - 5 Jan 2026
Aston Batam Hotel & Residence
- Pool
- Airport transfer
- Free parking
- Free Wi-Fi
Excellent
421 reviews
£55
includes taxes & fees
28 Dec - 29 Dec
Holiday Inn Resort Batam by IHG
- Pool
- Spa
- Airport transfer
- Free parking
Very good
442 reviews
£43
includes taxes & fees
25 Jan - 26 Jan 2026
Os Style Hotel Batam Centre
- Spa
- Free parking
- Free Wi-Fi
- Restaurant
Exceptional
7 reviews
£27
includes taxes & fees
5 Jan - 6 Jan 2026
Sign in to view eligible discounts and perks. More rewards for more adventures!
About the area
Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461
About this property
Grand Mercure Batam Centre
When you stay at Grand Mercure Batam Centre, you'll be a short five-minute drive from Batam Centre Ferry Terminal and Batam Centre. You can visit the spa to indulge in hot stone massages, body scrubs or aromatherapy, and international cuisine is served at Ambrosia All Day Dining, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
Have a question?
Get instant answers with AI powered search of property information and reviews.
Grand Mercure Batam Centre Reviews
Wonderful
9.8
Cleanliness
8.4
Amenities
9.2
Staff & service
9.0
Eco-friendliness
9.6
Property conditions & facilities
What guests liked
- Breakfast was extensive with local and international options, freshly prepared and beautifully presented. (3 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Very clean room
Eric
Eric, 2-night trip
10/10 Exceptional
Clean and staff is courteous
Zy
Zy, 2-night trip
10/10 Exceptional
Really near the ferry terminal, farther from the rest of town (which means peace and quiet). Short ride into the popular areas and malls.
Amazing amazing amazing staff, that was the best part about this hotel!
Xinyi
Xinyi, 3-night trip
8/10 Very good
Business trip in Batam
very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm.
Wan Ka
Wan Ka, 4-night trip
10/10 Exceptional
Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated.
Khairunnisa
Khairunnisa, 2-night trip
10/10 Exceptional
Meeting expectations
I generally prefer to stay at international chain hotels when I travel, as they offer a consistent standard of service and quality no matter where I am—and this hotel certainly lived up to those expectations. From the moment I stepped into the lobby, I was impressed by the stunning and thoughtfully designed interior. The décor is modern, tasteful, and exudes a sense of quiet luxury.
The hotel is relatively new, and everything from the furnishings to the amenities feels fresh and well-maintained. My room was cosy and comfortable, with a great bed that ensured a restful night’s sleep. I appreciated the little touches—soft linens, ambient lighting, and a well-appointed bathroom.
What truly made the stay outstanding, though, was the service. The staff here are genuinely warm, polite, and attentive. From the front desk to the restaurant team, everyone made me feel welcome and well taken care of. They were always ready to assist with a smile, which added a very personal touch to my stay.
Breakfast was another highlight. The spread was extensive, with both local and international options, freshly prepared and beautifully presented. There was something for everyone—from hearty hot dishes to lighter, healthy choices.
Overall, this hotel ticked all the right boxes for me. Excellent service, beautiful interiors, a comfortable room, and a generous breakfast—it’s everything I look for in a stay. I wouldn’t hesitate to return.
Sophia
Sophia, 2-night trip
8/10 Very good
Everything was perfect except that the swimming pool is a bit small so it look crowded. On the 1st night at around 11plus there was a power failure in our hotel room for multiple time, after waiting for abt 20 min, my husband & I wanted to go down to the lobby to check cos I tried to called the reception 2 to 3 times but no response. The lift is not working as the whole floor have no power at all not even the staff lift & the stair case door was only accessable on one side so not sure if we can exit on the lobby level or can we go back to our hotel room if we cannot exit, just when my husband have to go down the stairs the power came back. I immediately called the reception. The staff just comment that there was power unstable but the power tripped still continue. Then after a while only our room power is still down. My husband decide to go down to the reception to inform cos we are going to sleep but could not due to the power failuer incident. Finally the power was back & the hotel send their engineer to the room to verify but the power was fine by then.Both my husband & I could not went back to sleep after the incident.
The buffet breakfast taste was nice & there are a wide variety of food. We really like everything of the hotel & understand it's still new, so there are still room for improvement. We will still come back to stay again. Thank you.
Priscilla
Priscilla, 2-night trip
6/10 Good
A new hotel with many marketing lines saying good services but you feel nothing. Every corner is planning to overcharge you. We don’t feel welcome or any genuine warmth.
BoonTeck
BoonTeck, 3-night trip
10/10 Exceptional
Excellent
Victor
Victor, 1-night trip
10/10 Exceptional
Very well designed, customer orientated hotel.
Boon Cheong
Boon Cheong, 1-night trip
10/10 Exceptional
The stay was a pleasant one with friendly and helpful staffs. The room is clean and spacious. My family enjoy the stay.
Lee
Lee, 1-night trip
10/10 Exceptional
Amazing brand nee stayed here from Canada and up to par with the brand
Moe
Moe, 1-night trip
4/10 Fair
Imposition of deposit when past few times don’t have. Room not ready. Soundproofing not good.
Boon Cheong
Boon Cheong, 1-night trip
10/10 Exceptional
4 day young hotel.. brand new. Got it at promo price for a deluxe twin room. Will definitely come back for my next visit to Batam. Only thing didn't get to experience the massage and spa as they were short handed. Otherwise, everything is perfectly fine.
Saaria
Saaria, 1-night trip
10/10 Exceptional
Thomas
Thomas, 1-night trip
10/10 Exceptional
Juliano
Juliano, 1-night trip
10/10 Exceptional
Nimas
Nimas, 1-night trip
2/10 Poor
Boon Cheong
Boon Cheong, 1-night trip
8/10 Very good
子琦
子琦, 1-night trip
10/10 Exceptional
Jeslyn
Jeslyn, 1-night trip
8/10 Very good
Saimon
Saimon, 1-night trip
10/10 Exceptional
JIHWAN
JIHWAN, 1-night trip
10/10 Exceptional
Moe
Moe, 3-night trip