6/10 Good
Nice room with amazing views. Huge accessibility to outside from the room. The first morning I went to find the breakfast that was advertised as included and the owner told me that they only serve breakfast during “high season” and that starts next week. He told me he had an argument with another guest about the same thing and he said “I don’t play that game”. I’m not sure what game that is, but I call it false advertising. Later in the day we went to use the microwave and there was a coffee cup inside that had been there growing fungus for who knows how long. When we took the cup to the owner, he scolded his cleaner in front of us. I find that to be unprofessional. Did I mention the front of the building was under heavy construction. Lastly, we inquired about a longer stay because we like the location and the room and he quoted us full price for an extension. One would think they would want to do something or anything to make up for the mishaps, but that did not happen. We packed up and went elsewhere for the rest of our vacation. Good room, poor customer service.
Nicholas
Nicholas, 4-night trip
