The only positive things I can say about this apartment hotel is that it was immaculately clean and rooms were spacious. But overall very disappointed with the hotel and the service. Emailed 2 weeks prior to arrival that we would need late check in, the hotel agreed but when we arrived the host/management seemed very annoyed and was rude.
The apartment was nothing like it was listed, there were no kitchenettes in the apartment, not even a kettle or a sink. We were required to use the communal kitchenette which was tiny and not very user friendly.
The WIFi was terrible, had to download an eSIM as the hotel WiFi was very weak, so weak that the tv’s in the apartment did not work due to poor internet connection.
They state free parking, but get angry when you park, they certainly favour some guests and prioritise them over others.
The breakfast was very limited and it was the same everyday. So staying for 8 days with same breakfast was annoying. Only had breakfast 2 days as the choice was very limited.
But more than anything the hotel management/ host were very unprofessional and rude. They shout at you if you enquire about anything or even use the pool and water drops as you get out of the pool, was shouted at and told not to approach them between certain hours every day as they will be busy.
During check out the host was complaining about not spending time with wife/daughter and told us to leave room key anywhere!
I would NOT recommend this hotel!