Jacksonville Inn & Suites

Property class: 2
Hotel in Jacksonville

Choose dates to view prices

When visiting Jacksonville, Jacksonville Inn & Suites is a great choice to consider. Free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:00 AM.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities

Main amenities (3)

  • Housekeeping once per stay
  • 24-hour front desk
  • Self-serve laundry

Feel at home (6)

  • Microwave
  • Private bathroom
  • Laundry facilities
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The current price is £63
includes taxes & fees
25 Sept - 26 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 2 Queen Beds, Non Smoking

A bathroom with a granite countertop, a black faucet, a mirror with a light, and a towel dispenser.

Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds, Mobility Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and a wall-mounted light fixture.

Double Room, 2 Queen Beds, Mobility Accessible, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed, Non Smoking

A bathroom with a granite countertop, a black faucet, a mirror with a light, and a towel dispenser.

Single Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Mobility Accessible, Non Smoking

A hotel room with a large bed, a nightstand, a bedside table, a window with a geometric patterned blind, and a carpeted floor.

Single Room, 1 King Bed, Mobility Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 King Bed, Non Smoking

A bathroom with a granite countertop, a black faucet, a mirror with a light, and a towel dispenser.

Deluxe Single Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1914 Southbrooke Rd, Jacksonville, IL, 62650

What's nearby

  • Jacksonville Community Park - 3 min drive - 3.9 km
  • Small Eli Ferris Wheel - 4 min drive - 4.5 km
  • Big Eli Ferris Wheel #17 - 4 min drive - 4.5 km
  • Lake Jacksonville - 6 min drive - 5.6 km
  • Illinois College - 8 min drive - 6.6 km

Getting around

  • Springfield, IL (SPI-Abraham Lincoln Capital) - 45 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪7 Brew Coffee - ‬6 min drive
  • ‪Buffalo Wild Wings - ‬6 min drive

About this property

Jacksonville Inn & Suites

  • When visiting Jacksonville, Jacksonville Inn & Suites is a great choice to consider. Free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:00 AM.

At a glance

Hotel size

    • 61 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM

Services

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Front entrance ramp
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping once per stay
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy.

Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Are pets allowed at Jacksonville Inn & Suites?

Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Jacksonville Inn & Suites?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Jacksonville Inn & Suites?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM.

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Reviews

Jacksonville Inn & Suites Reviews

8.2

Very good

8.6

Cleanliness

7.4

Amenities

8.4

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Clean and great staff! I love this place!
Verified review

10/10 Exceptional

This is our second time coming to this hotel and it’s always the best experience. Room was cleaned and the staff is very helpful. I will be coming again!
Verified review

10/10 Exceptional

Our stay was perfect! Everything was very clean except one bed sheet had a stain but staff took care of it right away! Breakfast could be better but it was great! Will be returning!
Verified review

8/10 Very good

Staff was very helpful and courteous
Verified review

6/10 Good

Rooms were alright, staff was friendly… Found a cricket and spider in the bathroom seem like the hotel was getting remodeled but breakfast was not what I was expected
Verified review

10/10 Exceptional

Clean rooms helpful staff
Verified review

8/10 Very good

If you want basic hotel services, this works. It was clean. Doors locked, shower had hot water, there's a few cold items for breakfast.
Verified review

8/10 Very good

Hotel is in a remodeling process. Rooms were clean and had been refreshed. They are a bit short staffed I believe as they didn't replace towels. But we asked at the desk for more no problem. Breakfast was not great. Coffee, cereal, packaged Danish. OJ, milk and yogurt were room temperature. We ate at a local diner just up the road.
Verified review

6/10 Good

Small outdated- couldn’t use the tv because it wouldn’t connect to wifi due to the remote. Rooms were small and not well equipped with towels, conditioner was jammed. Room was at 88 degrees but was able to bring it down. Owner was super nice, staff could have a been a little nicer but were not mean, just a little unprofessional speaking loudly in another language to other staff while checking in. If you’re wanting a cheap place to lay your head it’s a good price! If you’re wanting a little luxury or space it’s not for you. Other guest were very loud- RUNNING down the hallways- I won’t mark it against them because we didn’t complain, but I’m sure they had to hear it.
Verified review

10/10 Exceptional

Great place to stop and get some good rest...👍
Verified review

8/10 Very good

Good ppl and pleasant stay.
Verified review

10/10 Exceptional

It was new, clean and friendly staff.
Verified review

10/10 Exceptional

There was no pool the breakfast was nasty
Verified review

6/10 Good

Newly renovated rooms are nice. Nothing special but still nice.
Verified review

10/10 Exceptional

Very convenient and clean hotel. Staff courteous and helpful.
Verified review

10/10 Exceptional

Great, clean hotel. No breakfast.
Verified review

6/10 Good

Room was 91 when I checked in. staff insisted that the AC would kick inn and cool the room in 15 minutes. It did Not. was able to change rooms but I wonder if they try to save money by not cooling the rooms prior to check in, not a good plan when the heat index is 103.
Verified review

2/10 Poor

False advertisement and lying
Verified review

10/10 Exceptional

The room was amazing the man at the desk was as nice as could be I am sad there was no breakfast
Verified review

8/10 Very good

Breakfast was small. Rooms were clean newly remodeled fridge in room did not work
Verified review

4/10 Fair

Didn't have anything hot for breakfast
Verified review

6/10 Good

Hot only had two working jets, rest were broken out
Verified review

10/10 Exceptional

Yes but milk was in gallon and no hot food
Verified review

8/10 Very good

The toilet seat broke in the middle of the night,and there was no one to call. They offered to move me to a different room the next morning, as maintenance didn't come in until 10. I decided to check out and go home instead. Also, there was no hot breakfast, just cold cereal and danish.
Verified review

10/10 Exceptional

Room was great other than the mini fridge did not work.