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The Palms - Town & Country Club

4.5-star4.5 stars
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001, India

Luxury hotel with 2 restaurants, near Kingdom of Dreams
  • Free full breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 292 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Wellness
Great wellness & sports facilities
Room
Great room
WiFi
Complaints about WiFi

The Palms - Town & Country Club

from £63
  • Premier Room
  • Grande Luxury Room
  • Executive Suite
  • Grande Luxury Suite
  • Palms One

What’s around The Palms - Town & Country Club

Landmarks

  • In Sushant Lok
  • Kingdom of Dreams (23-minute walk)
  • Leisure Valley (29-minute walk)
  • Golf Course Road (21-minute walk)
  • MGF Metropolitan Mall (23-minute walk)
  • Palam Vihar (27-minute walk)
  • Sahara Mall (34-minute walk)
  • DLF Phase II (35-minute walk)

Getting around

  • Delhi (DEL-Indira Gandhi Intl.) 19-min drive
  • New Delhi Bijwasan Station 16-min drive
  • New Delhi Shahbad Mohammadpur Station 20-min drive
  • New Delhi Palam Station 23-min drive
  • HUDA City Centre Station 7-min walk
  • IFFCO Chowk Station 23-min walk

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-1:30 AM
  • Check-out time is noon
There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.
The property’s fitness center and tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Racquetball/squash on site
  • Tennis on site
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 18357
  • Conference space size (meters) - 1706
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Stay connected
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

Senses – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

Fusion – This restaurant specialises in Asian cuisine and only serves dinner.

Browns - The English Pub – This pub specialises in international cuisine.

The Palms - Town & Country Club’s small print

Also known as

  • Palms Town Country Club Hotel Gurgaon
  • Palms Town Country Club Hotel
  • Palms Town Country Club Gurgaon
  • Palms Town Country Club
  • Palms Town Country Club Hotel Gurugram
  • Palms Town Country Club Gurugram
  • The Palms Town Country Club
  • The Palms Town Country Club

Policies

This property is a private club and charges a membership fee (included in the room rate), which allows guests to access the club's facilities and guestrooms. Guests are required to follow club rules. For more details, contact the office using the information on the reservation confirmation received after booking.
Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • Pool access available from 7 AM to 9:30 PM
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very good 8.2 From 50 reviews

    Good 6.0
    Uncomfortable
    Considering I was in Gurugaon for business, I needed everything ready and in order to accommodate me as I rush around for meetings. First day I apologized for being in a rush, and they just didn't care and nobody seemed like they knew what they were doing. Card machines weren't working to pay, hotel key card didn't work twice. I felt really uncomfortable, especially when someone asked me if my husband will be joining me. As a 26 year old girl, I felt very uncomfortable, so I had my friend keep me company as I packed my bags to leave, and we even had to pay extra to have a guest enter the room for half an hour. It was a strange experience and all around I felt a hostility there I'm very unhappy with.
    Michelle, gb2 night business trip
    Exceptional 10.0
    Excellent service and location.
    Andrew, gb2 night business trip
    Very good 8.0
    Wonderful stay
    Nice stay.
    kenneth, gb1 night business trip
    Good 6.0
    Check-in takes gruelling 15-20 minutes every time. I expect faster check-in as in other hotels especially on nights when I am already tired. I am not sure why I am being provided sub-standard rooms when my colleagues get better rooms for same price. Just to be sure, I have confirmed that they did not get any sort of upgrade or such. I think that when they run out of rooms in hotel they allocate rooms in apartments which are not up to standard considering the price paid. I have stayed a total of 4 nights so far here and its not good. I have moved on to other hotels in recent stay.
    HARI RAJ, in1 night business trip
    Exceptional 10.0
    Amazing
    It was an amazing experience. Beautiful and peaceful location.
    Gundeep, auBusiness trip

    The Palms - Town & Country Club

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