10/10 Exceptional
Hotel is very clean, every staff member we met is incredibly kind and polite
Heather
Heather, 1-night trip
Lumber Jack Lodge, an Ascend Collection Hotel
Adventure West Branch hotel with indoor pool, connected to the convention centre
At Quality Inn West Branch, experience a blend of work and play with an arcade/game room and conference center. Enjoy breakfast, lunch, or dinner at The Lumberjack restaurant or unwind with a drink at the bar after exploring the indoor pool and spa tub.
Excellent
Popular amenities
- Pool
- Free parking
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
Main amenities (12)
- Restaurants and bar/lounge
- Indoor pool
- Fitness centre
- Hot tub
- Conference centre
- 7 meeting rooms
- 24-hour front desk
- Air conditioning
- Front desk safe
- Microwave in a common area
- Gift shops/newsstands
- Free newspapers in the lobby
Feel at home (6)
- Children stay free
- Private bathroom
- Cable/satellite TV service
- Laundry service
- Free self-parking
- Children's menu
£90
includes taxes & fees
22 Jan - 23 Jan 2026
Room options
Check availability for these dates
Showing 6 of 6 rooms
Standard Room, 2 Double Beds, Non Smoking
Excellent
Highlights
Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hairdryer
Cable channels
- Sleeps 4
- 2 Double Beds
Room, 1 King Bed, Accessible, Non Smoking
Exceptional
Highlights
Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hairdryer
Cable channels
- Sleeps 2
- 1 King Bed
Standard Room, 2 Double Beds, Non Smoking, Balcony
Exceptional
Highlights
Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hairdryer
Cable channels
- Sleeps 4
- 2 Double Beds
Room, 2 Double Beds, Accessible, Non Smoking
Highlights
Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hairdryer
Cable channels
- Sleeps 4
- 2 Double Beds
Standard Room, Multiple Beds, Non Smoking
Highlights
Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hairdryer
Cable channels
- Sleeps 6
- 3 Double Beds
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hairdryer
Cable channels
- Sleeps 3
- 1 King Bed and 1 Single Sofa Bed
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About the area
2980 Cook Rd, West Branch, MI, 48661
About this property
Lumber Jack Lodge, an Ascend Collection Hotel
Adjacent to a golf course, Lumber Jack Lodge, an Ascend Collection Hotel is a great choice for a stay in West Branch. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lumber Jack, which serves American cuisine and is open for lunch and dinner. A bar/lounge, a fitness centre and a hot tub are other highlights.
At a glance
Property amenities
Room amenities
Special features
Dining
Lumber Jack – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequently asked questions
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Lumber Jack Lodge, an Ascend Collection Hotel Reviews
Excellent
9.0
Cleanliness
9.2
Location
9.2
Staff & service
9.4
Eco-friendliness
8.6
Property conditions & facilities
10/10 Exceptional
Clean room and great stop on my way home.
Ronald
Ronald, 1-night trip
10/10 Exceptional
It was very convenient restaurant gas station and the cookies at the front desk amazing
Bryan
Bryan, 1-night trip
10/10 Exceptional
Over all a great stay
Yadira
Yadira, 2-night trip
10/10 Exceptional
Great place to stay.
Matt
Matt, 1-night trip
10/10 Exceptional
Hotel was very clean and the bed was comfortable.
Tracy
Tracy, 2-night trip
10/10 Exceptional
Perfect
Very clean and staff was very friendly
Dale
Dale, 1-night trip
10/10 Exceptional
West Branch
Convenient, great food, friendly staff, very helpful, nice room and wonderful pool area.
Sharon
Sharon, 3-night trip
10/10 Exceptional
Beautiful place. We like the gift shop and the restaurant too.
SUSAN
SUSAN, 1-night trip
10/10 Exceptional
Everyone is helpful and pleasant
Maureen
Maureen, 1-night trip
8/10 Very good
Property was beautiful. Udated, clean, and a friendly staff
Phillip
Phillip, 2-night trip
8/10 Very good
What we did like was the pool/ game room area and the restaurant
Timothy
Timothy, 3-night trip
6/10 Good
Front desk had no record of my reservation from Expedia although I had a copy of emailed receipt of reservation with confirmation # and payment record. They were able to get me in a room for less than Expedia rate. I will contact Expedia for refund.
Richard
Richard, 1-night trip
6/10 Good
Cabin style
Nice, clean, log cabin style hotel. Easy, friendly check-in, plenty of parking. Heated pool w/pool side rooms. Family restaurant w/a full bar. Plenty of souvenir type things to buy along with plenty pictures thatctell the generational story of this hotel.
No in-room coffee, but coffee & tea are available for guests in the lobby.
Overall a nice overnight stay.
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
I love the new refreshed look! Our room was clean and stylish. My only complaint would be the shower door was weird and the floor would get wet. Also the tv remote wouldn't work.
Krysten
Krysten, 1-night trip
10/10 Exceptional
The reception staff are great. The assistant manager is also very nice. The general Manager, well I am still waiting to hear back from him about the restaurant complaint as he oversees the lodge and the restaurant.
The lodge itself is great, although they do advertise a fitness area in the lodge, yet I was unable to find it. The room was very clean and comfortable although there was no coffee maker in the room, they do offer it complimentary in reception and in the vending area.
The lodge also has the Lumber jack restaurant with it. My review is about the lodge and the restaurant review is on Google as a 1 star, I ask you to make your own opinions!
Jay
Jay, 2-night trip
10/10 Exceptional
Great up north feel. Ate one time at the bar and one at the restaurant. Excellent!!!
Angelo
Angelo, 2-night trip
6/10 Good
Property was nice. Hot tub only had 3 jets working. Disappointed no breakfast and restrusant didn’t not offer breakfast either. Price was a lot more than super 8 and felt like got more from super 8. Which is where I normally stay, just thought we check out this one.
Mike
Mike, 2-night trip
8/10 Very good
the rooms are clean and comfortable. the staff are very friendly, from the front desk to the restaurant. My only reasons for not giving 5 stars are the lack of a breakfast and not having toiletries, hygiene products, or OTC medicines like acetaminophen or ibuprofen available for purchase. Even a spread of donuts, juice and coffee would be a nice touch in the morning.
Patricia
Patricia, 1-night trip
10/10 Exceptional
Was a fun lodgey hotel. Would stay at again. No frills but solid rooms
Erik
Erik, 1-night trip
10/10 Exceptional
Bugs in Hotels.com
Hotels.com reservation system failed and although I had a confirmation number, there were no vacancies at the hotel. With the help of the staff, I was able to locate the only vacancy in the area at a hotel for $60 more per night that was a 40 minute drive, so my vacation wasn't completely ruined.
Randal
8/10 Very good
Rustic and charming
Quality Inn has a pretty consistent brand, but this location has more rustic charm and character than other Quality Inns. The staff were always friendly, rooms were nice and clean. If you don't like stairs or have a lot of luggage, it would be wise to request a ground floor room when you make the reservation. They do not have an elevator that can handle the luggage cart.
My only disappointment was that the nightly rate was higher than any other Quality Inn I've stayed at before. Usually we just stay at a campground in the area, but this trip was in November and I don't have an RV.
Jesse
8/10 Very good
Old but Super Clean
Older hotel but super clean. We do an annual bowling trip to West Branch and the Quality is where we will be staying from now on. Proves it doesn't have to be new to be clean.
Robert
8/10 Very good
Comfortable with north woods feel. Very nice attached restaurant and friendly staff.
Deb
6/10 Good
My visit
The mattresses in both beds were very worn. The towels were thin and one was stringy when I took a shower. The hallways were like a maze with turns and unlabeled doors I had to go through. With the price I paid, I was expecting more. The hotel behind this one is $35 cheaper with better mattresses and towels. ...and free breakfast.
Verified traveller