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Lock & Key Hotel

4.0 star property
Hotel with restaurant, near Royal Albert Dock

Choose dates to view prices

In the heart of Liverpool, Lock & Key Hotel offers a warm welcome with a coffee shop, bar, and restaurant. Connect to WiFi and enjoy concierge services that make your stay extra special. Previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Front desk safe
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding
  • Off-site parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Spacious Double/Twin

Spacious Double/Twin | Premium bedding, in-room safe, desk, blackout curtains

Spacious Double/Twin

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Cozy Double

Cozy Double | Premium bedding, in-room safe, desk, blackout curtains

Cozy Double

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double/Twin

Standard Double/Twin | Premium bedding, in-room safe, desk, blackout curtains

Standard Double/Twin

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
15-17 Duke Street, Liverpool, England, L1 5AP

What's nearby

  • Liverpool ONE - 2 min walk - 0.2 km
  • Royal Albert Dock - 7 min walk - 0.7 km
  • Cavern Club - 8 min walk - 0.7 km
  • M&S Bank Arena - 9 min walk - 0.8 km
  • The Beatles Story Museum - 10 min walk - 0.9 km

Getting around

  • Liverpool (LPL-John Lennon) - 16 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester (CEG-Hawarden) - 57 min drive
  • Liverpool Central Station - 7 min walk
  • Liverpool James Street Station - 10 min walk
  • Liverpool Lime Street Station - 11 min walk

Restaurants

  • ‪Thoughtfully Cafe - ‬4 min walk
  • ‪Pocket Cafe Bar - ‬4 min walk
  • ‪ZAAD Restaurant&Cafe - ‬1 min walk
  • ‪Salt House Tapas Liverpool - ‬3 min walk
  • ‪Kazimier Garden - ‬1 min walk

About this property

Lock & Key Hotel

  • Lock & Key Hotel offers a great location, putting you within a short 10-minute walk of Liverpool ONE and Royal Albert Dock. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, The Beatles Story Museum and M&S Bank Arena are within a 15-minute walk. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 700 ft; booking required
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 40-inch Smart TV

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool

Frequently asked questions

Does Lock & Key Hotel offer free cancellation for a full refund?

Yes, Lock & Key Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lock & Key Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Lock & Key Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Lock & Key Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Lock & Key Hotel?

No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (15-min walk) is nearby.

Are there restaurants at or near Lock & Key Hotel?

Yes, there's an on-site restaurant.

What's the area around Lock & Key Hotel like?

Lock & Key Hotel is in Ropewalks, a short 7-minute walk from Liverpool Central Station and 9 minutes' walk from Royal Albert Dock.

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Reviews

Lock & Key Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its quality, taste, and variety, with many guests enjoying the full English and a la carte options. (14 reviews)
  • Parking options were convenient and discounted through Q Park, located nearby. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Bar
Drinks
Shower
Food
Bed
Boutique hotel

Reviews

Verified

10/10 Exceptional

Great location and a lovely big room and comfortable bed.
Richard, 1-night trip
Verified

10/10 Exceptional

Really nice place to stay, very central and nice for a little get away x
Rachel, 2-night trip
Verified

10/10 Exceptional

Absolutely fantastic hotel. Staff were so friendly, the room was beautiful, location was perfect. Can’t recommend enough.
Susie, 1-night trip
Verified

10/10 Exceptional

Staff were so friendly and welcoming and really makes the hotel comfortable. Great location and a relaxed atmosphere.
Carly, 3-night trip
Verified

10/10 Exceptional

Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
Lewis, 3-night trip
Verified

10/10 Exceptional

Lovely friendly hotel. Would happily stay again.
Simon, 2-night trip
Verified

8/10 Very good

Great stay.

Lovely hotel and staff. Rooms were comfy and clean. Great location.
Pete, 1-night trip
Verified

10/10 Exceptional

Ideal location, plenty of parking available within short distances. Room was cute, good for a place to stay after a night out.
Lauren, 1-night trip
Verified

10/10 Exceptional

Great location

Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
Maria, 1-night trip
Verified

10/10 Exceptional

Quirky little room. Perfect location.
Karl, 1-night trip
Verified

10/10 Exceptional

A cracking hotel for the money!

A goo location but maybe noisy at the weekend due to proximity of night life.
Andrew, 1-night trip
Verified

10/10 Exceptional

lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
Tom, 1-night trip
Verified

10/10 Exceptional

Great location

We had a two night stay in this hotel , it was all really nice, a lovely cosy bar and so close to everything, staff were lovely , I would not hesitate to stay here again if I was to return to Liverpool which hopefully I will 🙏
Maureen, 3-night trip
Verified

8/10 Very good

Cosy hotel in excellent central Liverpool location

Cosy hotel in excellent location for central Liverpool. The staff were really helpful and welcoming, the room was comfortable but the shower wasn't very powerful and tended to leak out of the shower base which could get annoying if staying longer than a couple of days.
2-night trip
Verified

10/10 Exceptional

Very nice hotel . Nice breakfast and helpful friendly staff. Would recommend and will return
Stephen, 1-night trip
Verified

10/10 Exceptional

Great location , lovely staff. The breakfast was great , good produce. All in all a lovely weekend
nicola, 2-night trip
Verified

10/10 Exceptional

The property was lovely, the lady on reception was nice and welcoming when we arrived. The room was modern and easy to relax in, we just couldn't get the heating on but the lady on reception was amazing again and provided a portable heater. The beds are very comfortable and overall we had a great stay :)
Marcus, 2-night trip
Verified

8/10 Very good

Very welcoming staff. Room very clean and fresh but felt a little tired. Would not hesitate to recommend for a wee short break. Central so very handy for our Liverpool visit.
Mary, 1-night trip
Verified

10/10 Exceptional

Fantastic hotel in a central location. Staff were very friendly and helpful, especially Áine! Would highly recommend!
Verified

10/10 Exceptional

You will love it!

A lovely hotel and the team there was supportive and attentive. Really friendly atmosphere from the moment we arrived.
Stuart, 1-night trip
Verified

10/10 Exceptional

Great hotel, in a good location right near L1 Lovely staff, clean room and good bar. I would definitely recommend!
Emily, 1-night trip
Verified

10/10 Exceptional

Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
Andrew, 3-night trip
Verified

10/10 Exceptional

Amazing hotel with amazing staff

Beautiful boutique hotel. The room was amazing and the staff couldn’t have done more for us and were so helpful. Can highly recommend. Breakfast was excellent 👍
Virginia, 1-night trip
Verified

10/10 Exceptional

Excellent independent hotel in a prime location

Saturday stay in Liverpool - great loactaion, clean and friendly staff. Highly recommend staying - Q Park parking with 20% off if you book in advance. We will return!!
Andrew, 1-night trip
Verified

10/10 Exceptional

A lovely boutique hotel. Centrally located. Kind and friendly staff. Clean and everything you needed.
Louise, 2-night trip