gift cards

Step 1

Search for your destination

Step 2

If given the choice, select "pay now" option

Step 3

Pay with your gift card

Email a Hotels.com gift card

- Choose to instantly email a Hotels.com eGift card
- A variety of eGift card occasions to choose from; add a personlised message
- Redeem online at Hotels.com

 

Buy Now

Check your balance or combine gift cards

If you would like to check the balance of your gift card or merge two or more gift cards into one, click below to visit our online self-service tool.

For offline support, please email giftcards@hotels.com with your gift card number(s) and proof of purchase.


All queries will be answered within a maximum of 48 hours.
If your query is urgent please call 020 3971 8561
(Phone lines are open M-F, 9am-5pm. Standard UK call rates apply.)

Balance Services

Corporate bulk gift sales

Learn more about bulk ordering for customer or employee gifts and incentives.

Learn More

Hotels.com Gift Card Terms and Conditions:

Card will expire 3 years after the date it was purchased. Available card balance only to be used for online payment of new hotel bookings at uk.Hotels.com. Only one gift card can be redeemed per onlinebooking, but multiple gift cards may be combined into one gift card with a maximum value of £1350 by visiting the balance transfer tab found at hotels.com/gcuk. Not redeemable at hotel locations or if you choose the Pay at Hotel option online. Not redeemable towards existing bookings. Not redeemable for Packages i.e. hotel + flight or bookings made through the “Groups and Meetings” tab. Not reloadable. Card cannot be exchanged or refunded for cash. Lost, stolen or damaged cards cannot be replaced.

Card is distributed by Hotels.com at 5400 LBJ Freeway, Suite 500, Dallas, Texas 75240, USA. CARDCO CXXXIX, Inc. is the card issuer and solely responsible to card owner. Hotels.com is not responsible in relation to card or to card owner and is not associated with CARDCO. Use of this card is subject to termsand conditions of use. See uk.Hotels.com for full details. Your personal data will be collected and maintained in accordance with our privacy policy which you can find at mycardterms.com/hotels_intl/. For balance Inquiry/Customer Support contact: giftcards@hotels.com