Join One Key

Your stamps and reward nights will automatically be converted to OneKeyCash when you become a One Key member.

Any existing Hotels.com Rewards stamps and Reward Nights converted to OneKeyCash will retain their original expiry dates. Your OneKeyCash (including your converted OneKeyCash) won’t expire as long as you have made an eligible booking or redeemed a redemption reward through a participating brand on your account after you become a One Key member at least once in the preceding eighteen (18) months.

You no longer need to wait for 10 nights to redeem rewards. One Key gives you the flexibility to use your rewards as you receive them, on your own schedule and for a range of travel options including flights and car hire. Currently, the value of your reward night is the average price (before taxes and fees) of the 10 stamps you collect. Any reward nights in your account will be converted to rewards at their full value and automatically transferred to your One Key account. A £100 reward night = £100 in OneKeyCash.

One Key is currently live in the United States and United Kingdom. That means that in some regions, you will be a part of the One Key programme and in others, the Hotels.com Rewards programme will exist until One Key arrives in that region. Your rewards will be transferred over to OneKeyCash when you become a One Key member in that region.

In order to calculate your eligibility for One Key, your Hotels.com Rewards account will be associated with the region where you booked the most travel in the last 12 months. If that region isn’t part of One Key, then you will remain a member of the Hotels.com Rewards programme in that region. If it is, then you will be a One Key member.

When One Key launches in the region associated with your account, we’ll convert your Hotels.com stamps and reward nights to OneKeyCash. For example, if you are already a One Key member in the US but have also earned most of your Hotels.com Rewards stamps and reward nights in the UK in the last 12 months, we’ll convert the stamps and reward nights to OneKeyCash (if they weren’t already converted previously as part of your US balance) and combine those with your US balance when you become a One Key member in the UK. Depending on where the majority of your bookings were in the last 12 months, the currency associated with your One Key account may change from USD to GBP. Any eligible activity will also be carried over and converted to trip elements as well, getting you closer to the next tier status.

Please note that if you have made bookings in multiple regions on your Hotels.com Rewards account and the majority of bookings were made on other Hotels.com Rewards regions in the last 12 months, we will transition your rewards and account to that region when you become a One Key member in that region.