Escape to this serene haven amidst bustling streets and unwind with rejuvenating spa treatments. Refresh your senses by lounging near the outdoor pool.
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Photo gallery for Sheraton Mexico City Maria Isabel Hotel
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
What's nearby
U.S. Embassy - 1 min walk
Angel of Independence Monument - 3 min walk
Reforma 222 - 7 min walk
Chapultepec Castle - 3 min drive
National Museum of Anthropology - 3 min drive
Getting around
Benito Juarez International Airport (MEX) - 26 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
Mexico City Buenavista Station - 12 min drive
Mexico City Fortuna Station - 23 min drive
Tultitlan Lecheria Station - 36 min drive
Insurgentes Station - 10 min walk
Sevilla Station - 13 min walk
Chapultepec Station - 19 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 2 min walk
Sheraton Executive Lounge - 1 min walk
Shake Shack - 2 min walk
Cityzen - 5 min walk
Prime Steak Club - Ángel de la Independencia - 2 min walk
About this property
Sheraton Mexico City Maria Isabel Hotel
You'll be in a fantastic location at Sheraton Mexico City Maria Isabel Hotel, only a five-minute walk from Paseo de la Reforma and Angel of Independence Monument. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or manicures and pedicures. An outdoor pool, a bar/lounge and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Insurgentes Station is 10 minutes and Sevilla Station is 13 minutes.
Languages
English, Spanish
At a glance
Hotel size
756 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (1 total, up to 18 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
WiFi in public areas*
WiFi in rooms*
Parking
On-site valet parking (MXN 200 per day)
Electric vehicle charging point on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Travelling with children
Local/corner shop
What to do
Tennis
Fitness classes
Shopping
Working away
Business centre
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
Communal living room
24-hour health club
An outdoor pool
Spa services
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.
Fees & policies
Optional extras
WiFi is available in guest rooms for MXN 199 per night (rates may vary)
WiFi is available in public areas for MXN 199 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-off cleaning fee of MXN 1300
Parking
Valet parking costs MXN 200 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City
Frequently asked questions
Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?
Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Mexico City Maria Isabel Hotel?
Yes. Valet parking costs MXN 200 per day. Electric car charging is available.
Is an airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?
Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.
What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Mexico City Maria Isabel Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Mexico City Maria Isabel Hotel also has a garden.
Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an on-site restaurant.
What's the area around Sheraton Mexico City Maria Isabel Hotel like?
Sheraton Mexico City Maria Isabel Hotel is in Reforma, a short 3-minute walk from Paseo de la Reforma and 3 minutes' walk from Angel of Independence Monument. Travellers say that the local area is very safe perfect for sightseeing.
Sheraton Mexico City Maria Isabel Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Jan 2025
Great stay
Great staff and wonderful facilities-
Francesco
Francesco, 1-night business trip
Verified Hotels.com guest review
6/10 Good
21 Jan 2025
Victorina
Victorina, 3-night trip
Verified Hotels.com guest review
4/10 Fair
19 Jan 2025
Anilla
Anilla, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 Jan 2025
Stay elsewhere if you treasure your sleep
This building is very outdated. The walls are so thin, you can hear your neighbors talking. I had to call the front desk to complain at 1am about it. There was no hot water when I woke up at 430am. There was also a bug that got into my room on the 9th floor.
Anilla
Anilla, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 Jan 2025
Service was 2 star level.
Coffee machine was not working and it took them 2 days to get someone to replace the machine after I made a serious complaint at the front desk.
Carpet was ripped.
Other than Name quality of the hotel was 3 star and service was 2 star level.
Praveen
Praveen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Eduardo A
Eduardo A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Thank you so much
I love it everyone was soo friendly and i will recommend to family and friends
Cindy
Cindy, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2024
Victor
Victor, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Jeffrey
Jeffrey, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Domingo
Domingo, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Humberto
Humberto, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
Very nice property only problem we had was shower curtain was old and leaked water all over the bathroom floor every time we showered! It was finally replaced and problem fixed!
John
John, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
very good stay
ximena
ximena, 4-night trip
Verified Expedia guest review
8/10 Very good
14 Oct 2024
Cecilio
Cecilio, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
En el Bar nos atendieron de maravilla Kenia y su jefe
Lourdes
Lourdes, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
Perfect
Yuki
Yuki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
Daniel
Daniel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Nirvana
Nirvana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Our stay was excellent! We will definitely stay here once again!