Alpine Helen/White County Convention and Visitors Bureau - 3 min walk
Helen Tubing & Helen Water Park - 9 min walk
Helen Festhalle - 11 min walk
Charlemagne's Kingdom - 16 min walk
Unicoi State Park - 19 min walk
Getting around
Atlanta, GA (PDK-DeKalb-Peachtree) - 88 min drive
Atlanta, GA (FTY-Fulton County) - 102 min drive
Hartsfield-Jackson Atlanta International Airport (ATL) - 111 min drive
Restaurants
Bigg Daddy S Restauran - 7 min walk
Cowboys & Angels - 14 min walk
Troll Tavern - 12 min walk
Spice 55 - 3 min walk
La Cabana Mexican Restaurant - 5 min walk
About this property
Fairfield Inn & Suites by Marriott Helen
Enjoy your visit to Helen with a stay at Fairfield Inn & Suites by Marriott Helen. After having fun at the indoor pool, you can grab a bite to eat at the restaurant. Fellow travellers love the helpful staff and location.
Languages
Spanish
At a glance
Hotel size
77 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning
Restaurant
Working away
Business centre
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Sign language-capable staff
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Administrative fee: USD 5.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Fairfield Inn Marriott Helen Hotel
Fairfield Inn Marriott Helen
Hotel Fairfield Inn & Suites by Marriott Helen Helen
Helen Fairfield Inn & Suites by Marriott Helen Hotel
Hotel Fairfield Inn & Suites by Marriott Helen
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn Suites by Marriott Helen
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Inn Marriott Helen
Fairfield Inn & Suites by Marriott Helen Hotel
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn & Suites by Marriott Helen Hotel Helen
Frequently asked questions
Does Fairfield Inn & Suites by Marriott Helen offer free cancellation for a full refund?
Yes, Fairfield Inn & Suites by Marriott Helen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairfield Inn & Suites by Marriott Helen?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Fairfield Inn & Suites by Marriott Helen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Fairfield Inn & Suites by Marriott Helen?
Yes, there's free self parking.
What are the check-in and check-out times at Fairfield Inn & Suites by Marriott Helen?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Fairfield Inn & Suites by Marriott Helen and nearby?
Fairfield Inn & Suites by Marriott Helen has an indoor pool and a fitness centre.
Are there restaurants at or near Fairfield Inn & Suites by Marriott Helen?
Yes, there's an on-site restaurant.
What's the area around Fairfield Inn & Suites by Marriott Helen like?
Fairfield Inn & Suites by Marriott Helen is a short 4-minute walk from Chattahoochee River and 9 minutes' walk from Helen Tubing & Helen Water Park. Travellers love the hotel's prime location.
Fairfield Inn & Suites by Marriott Helen Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Jan 2025
Customer service
Excellent customer service.
Luis
Luis, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Great stay great price
Great customer service and very clean rooms
Kristopher
Kristopher, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Jan 2025
Janette
Janette, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Dec 2024
Alison
Alison, 2-night trip
Verified Hotels.com guest review
6/10 Good
31 Dec 2024
Poor quality
Very expensive for the quality of the hotel. Awful breakfast, was not replenished at 9 am, even though cut off time was 10.00 am. Wouldn’t go back there.
Alba
Alba, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2024
Wishing for through attention to housekeping
The overall experience was good. I wish though that the janitorial service would have been better. During Christmas we had to buy food for the evening meals, I was grateful for housekeeping for picking up the trash, but they did not pick the trash in the bathroom. I made the bed and picked up and expected for the trash to picked up both in the bedrooms and bathroom.
Gabriella
Gabriella, 4-night trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Menieca
Menieca, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 Oct 2024
MaryAnn
MaryAnn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Enjoyed our stay.
Very Clean and friendly staff. I wish it was closer (.5 miles was a little far for walking distance) to Festhalle though but was still great.
Patricia
Patricia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Breakfast was great. Love those cinnamon rolls. Issues resolved quickly.
Room was very damp. Clothes became damp. Not pleasant.
Nancy
Nancy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Great!
Bryan
Bryan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2024
Very nice property, friendly staff, nice complimentary breakfast. Keep in mind that the Helen Town and Mountain Coaster are 15 minutes walking distance.
Kenneth
Kenneth, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
Wonderful property. Great service!!
Robert
Robert, 2-night family trip
Verified Expedia guest review
4/10 Fair
27 Sept 2024
The breakfast was disgusting. I did not like anything about it. The orange juice was gross and they did not have utensils to get any of the toppings for your food.
Eric
Eric, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2024
It’s a great place to stay to relax and admire nature. The location is perfect to where you’re close to different activities.The staff are friendly and welcoming. Breakfast was great. Highly recommend
Magda
Magda, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
No complaints for a change
My wife and I usually stay in luxury hotels, which this is not. We were surprised to have no problems, nice staff, and a clean room. Their pillows go flat, so I had to use two together, but we were very satisfied overall.
Jack
Jack, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
I would recommend
Robert
Robert, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
Joella
Joella, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 Sept 2024
Overpriced very small pool cold as ice breakfast very good
Jerry
Jerry, 1-night family trip
Verified Expedia guest review
8/10 Very good
3 Sept 2024
Amy
Amy, 1-night trip
Verified Expedia guest review
4/10 Fair
1 Sept 2024
The air conditioning didn't work right and the room was musty and damp. We left a day early.
Mandi
Mandi, 2-night trip
Verified Expedia guest review
6/10 Good
1 Sept 2024
Smelly pillows. Stains on the tub. AC barely cold even if thermostat says 67. Refrigerator in room did not even get cold even if thermostat is set at cold. It was more of mild cool. Hot breakfast is limited. Hot food are almost out before 10 am.
Lilibeth
Lilibeth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
The hotel is clean, updated and close to town. The room was clean and comfortable. Breakfast was good.
Robin
Robin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
The best place I've ever stayed
Staff are incredible and helpful. Very clean. Have great breakfast. Easy to get to everything. I know i will be visiting Helen in the future and this is the only place i will stay, bc of the staff.