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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
Suburban hotel with indoor pool, connected to a shopping centre, near Fashion Mall at Keystone

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Air conditioning
  • Connecting rooms available
  • 24/7 front desk
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is £93
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 51.1 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Sofa bed - double
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Marriott Indianapolis North

Pool
Free parking
Internet access
Restaurant
8.8 out of 10, Excellent, (989)
The price is £174
includes taxes & fees
23 Dec - 24 Dec
Marriott Indianapolis North
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About the area

Map
8787 Keystone Crossing, Indianapolis, IN, 46240

What's nearby

  • Fashion Mall at Keystone - 3 min walk - 0.3 km
  • Dave & Buster's - 6 min drive - 4.8 km
  • Castleton Square - 6 min drive - 5.1 km
  • St. Vincent Indianapolis Hospital - 9 min drive - 7.8 km
  • Carmel Christkindlmarkt - 13 min drive - 9.5 km

Getting around

  • Indianapolis International Airport (IND) - 35 min drive
  • Indianapolis Station - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬5 min walk
  • ‪The District Tap - ‬14 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Sheraton Indianapolis Hotel at Keystone Crossing offers a fantastic location, putting you only steps from Fashion Mall at Keystone. Guests can take a dip in the indoor pool or grab a bite to eat at Keystone Cafe, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli. The helpful staff and location get great marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 395 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (USD 18 per day)
  • On-site valet parking (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (7344 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Keystone Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • WiFi is available in guest rooms for USD 4.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 18 per person
  • Late checkout can be arranged for an extra charge of USD 75 (subject to availability)

Parking

  • Self-parking costs USD 18 per day
  • Valet parking costs USD 25 per night with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

Does Sheraton Indianapolis Hotel at Keystone Crossing offer free cancellation for a full refund?
Yes, Sheraton Indianapolis Hotel at Keystone Crossing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Indianapolis Hotel at Keystone Crossing?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Indianapolis Hotel at Keystone Crossing?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Indianapolis Hotel at Keystone Crossing?
Yes. Self-parking costs USD 18 per day. Valet parking costs USD 25 per night.
What are the check-in and check-out times at Sheraton Indianapolis Hotel at Keystone Crossing?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
What is there to do at Sheraton Indianapolis Hotel at Keystone Crossing and nearby?
Sheraton Indianapolis Hotel at Keystone Crossing has an indoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Sheraton Indianapolis Hotel at Keystone Crossing?
Yes, there's an on-site restaurant, Keystone Cafe.
What's the area around Sheraton Indianapolis Hotel at Keystone Crossing like?
Sheraton Indianapolis Hotel at Keystone Crossing is located a short 3-minute walk from Fashion Mall at Keystone. Travellers say that the hotel is in a great location.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Jack, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trampas, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ceaira, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Justin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALBA, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Cody, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Asia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Willie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brigit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

katherine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Courtney, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Valets were amazing with their help and advice. No complaints on this hotel
David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

ALEM, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alright for quick stay
Overall, stay was good. Lobby was nice and room looked nice upon arrival. Having access to the mall and parking garage was convenient. Unfortunately the pillows were quite flat and the duvet did not have a cover on it but was rather wedged between two flat sheets. I just hope that they wash the duvets after every guest! AC was weak and smelled like it was burning when I adjusted the temperature. Bathroom was well lit which I appreciated and made up for the fact that I had to duck to use the showerhead. I wish the room itself was better lit. Overall stay was alright for a business trip, but would probably not stay here more than one night or for personal travel.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Lovely staff, but bad building, bed, plunbing
Upon arrival, the checkin greeter was delightful and friendly. Entering the room, it was dark and no lights had been left on for arrival. It was also humid. We immediately noticed a few flying insects and realized a crank window (that had a sign saying it didn’t work or open) was left open letting humidity and bugs in. But we decided that was fine and it happens. First use of the toilet, it clogged and had to have maintenance come fix it. Next morning, the toilet clogged yet again and had to be called to maintenance. Shower renovation is a nice upgrade I guess, however the shattered tiles and the amount hair found throughout the bathroom were not the most pleasant. There’s also a very bright blue light on the mini fridge with no door in front which illuminates the entire room while trying to sleep. All of this could’ve been forgiven I guess until I noticed on the last morning of our stay that there was no mattress protector on this standard home cloth mattress that had horrific stains over the entire thing. It made me feel a little nauseous. Most hotels have some sort of barrier for this exact reason. Overall, just disappointed for this to be the stay at a hotel at Keystone. The staff were all lovely, and no fault to them. But I was not thrilled with how much this experience cost for what was received.
Mathew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Canise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Candy, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

No problems at all. I have stay at this hotel numerous times. Clean rooms, nice location, and quiet. Whenever I’m the area this is my choice hotel.
Agatha, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jim, 1-night trip
Verified Hotels.com guest review