Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320
What's nearby
CAS Visa USA - 8 min walk - 0.7 km
Plaza Rio Commercial Center - 14 min walk - 1.2 km
Centro Cultural Tijuana - 19 min walk - 1.6 km
San Ysidro Border Crossing - 3 min drive - 3.8 km
Las Americas Premium Outlets - 5 min drive - 5.0 km
Getting around
Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 11 min drive
San Diego, CA (SAN-San Diego Intl.) - 32 min drive
San Diego, CA (MYF-Montgomery Field) - 32 min drive
San Diego, CA (SEE-Gillespie Field) - 38 min drive
San Diego Santa Fe Depot - 20 min drive
Restaurants
Starbucks - 2 min walk
Villa Marina Restaurante - 2 min walk
La Casa del Mole - 2 min walk
Pockets Sports Bar - 4 min walk
Fonda la Finca - 5 min walk
About this property
Hotel Lucerna Tijuana
When you stay at Hotel Lucerna Tijuana, you'll be a short five-minute drive from San Ysidro Border Crossing and CAS Visa USA. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 6 bars/lounges. Other highlights at this luxurious hotel include a fitness centre, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
168 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–noon
2 restaurants
6 bars/lounges
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Romance packages
Facilities
3 buildings/towers
Built in 1987
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 28 for adults and USD 16 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana
Frequently asked questions
Does Hotel Lucerna Tijuana offer free cancellation for a full refund?
Yes, Hotel Lucerna Tijuana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Lucerna Tijuana?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Lucerna Tijuana?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Lucerna Tijuana?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Lucerna Tijuana?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Lucerna Tijuana?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (3-min drive) and Caliente Casino (8-min drive) are both nearby.
What is there to do at Hotel Lucerna Tijuana and nearby?
Hotel Lucerna Tijuana has 6 bars, a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Hotel Lucerna Tijuana?
Yes, there are 2 on-site restaurants.
Does Hotel Lucerna Tijuana have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Lucerna Tijuana like?
Hotel Lucerna Tijuana is a short 8-minute walk from CAS Visa USA and 13 minutes' walk from Paseo Chapultepec.
Hotel Lucerna Tijuana Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Nov 2024
Happy time!
I had a good time I always stayed in this Hotel because I liked and I will stay again for sure.
rosa
rosa, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Lidia
Lidia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
walter
walter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
walter
walter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Gabriela
Gabriela, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Lizzeth
Lizzeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Rhonda
Rhonda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2024
DOUBLE.CHARGED AT LUCENA HOTEL, Tijuana!!
The Lucerna hotel charged me double the amount that showed on my booking thru Hotels.com. The hotel took out a deposit for the stay which was fine as I was advised by Hotels.com this would be released up to 5.days after my stay. The hotel then took out another charge for my stay along with the two deposits and I have yet to.see a refund my stay was Oct. 11 check out Oct
13. I've reached out thru this app to get refund and Answers and I get no response!! Today is October 23 and still no refund. This hotel is a fraud and taking guests money from their booking thru anf Hotels might be too as they dont assist you with issues like this after your stay!
Melinda
Melinda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Great Hotel with a Friendly Staff
The hotel was very nice. The hotel staff were professional, warm, and welcoming.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
walter
walter, 1-night business trip
Verified Hotels.com guest review
6/10 Good
15 Oct 2024
Hotel need’s updating also I have not been re-inversed for my initial deposit of $170
Maria
Maria, 2-night trip
Verified Hotels.com guest review
6/10 Good
9 Oct 2024
Maria
Maria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Ruben
Ruben, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
Joe
Joe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
Dave
Dave, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 Sept 2024
Same old same old
I used to stay here in the past, however they've done very little upgrades. The room I was in was disgusting. Raggedy towels, we found two roaches, and they're made forgot towels second day. Probably over 20 times a year on business. Did you not even acknowledge my so-called Gold member status with Expedia. I wasn't offering upgrade, and everything is overpriced. They need to fire the manager or whoever runs this place and start fresh. Breakfast is going downhill too for 20 bucks a plate. I'll be going back to you the Tiquan hotel better.
Diego d
Diego d, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Kamil
Kamil, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
14 Sept 2024
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
It was a wonderful 4 days. Great food excellent services. The staff was very helpfull.