Museum of Science and History - 5 min walk - 0.5 km
Florida Theatre - 16 min walk - 1.4 km
VyStar Veterans Memorial Arena - 4 min drive - 2.8 km
EverBank Stadium - 5 min drive - 3.2 km
Daily's Place - 5 min drive - 3.8 km
Getting around
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 17 min drive
Jacksonville International Airport (JAX) - 21 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 43 min drive
Jacksonville Station - 11 min drive
Riverplace Station - 3 min walk
San Marco Station - 6 min walk
Kings Avenue Station - 16 min walk
Restaurants
Ruth's Chris Steak House - 1 min walk
Morton's The Steakhouse - 16 min walk
The Southern Grill - 3 min walk
St Johns Provision - 2 min walk
River Club - 15 min walk
About this property
DoubleTree by Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront puts you within a 15-minute drive of St. Johns Town Center and EverBank Stadium. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at St. Johns Provision Co., one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Riverplace Station is 3 minutes and San Marco Station is 6 minutes.
Languages
Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish
At a glance
Hotel size
293 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (USD 20.00 per day; includes in/out privileges)
Uncovered on-site valet parking (USD 26.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for on-site parking
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
St. Johns Provision Co. – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris – Overlooking the pool, this steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 19.95 for adults and USD 11.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)
Parking
Covered self-parking costs USD 20.00 per day with in/out privileges
Uncovered valet parking costs USD 26.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville
Frequently asked questions
Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes. Self-parking costs USD 20.00 per day. Valet parking costs USD 26.00 per day.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Check-in start time: 4 PM; check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?
No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton Hotel Jacksonville Riverfront and nearby?
DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 bars and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes, there are 2 on-site restaurants, featuring American cuisine and pool views.
Does DoubleTree by Hilton Hotel Jacksonville Riverfront have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around DoubleTree by Hilton Hotel Jacksonville Riverfront like?
DoubleTree by Hilton Hotel Jacksonville Riverfront is located on the waterfront in Downtown Jacksonville, a short 3-minute walk from Riverplace Station and 16 minutes' walk from Florida Theatre. Travellers say that the hotel is in a great location.
DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
1 Jan 2025
Turron
Turron, 2-night trip
Verified Hotels.com guest review
4/10 Fair
30 Dec 2024
Running water, mildew and weed
First off I usually love double tree hotels. This one was just off.
Plus: quick response to request for towels. Beds decently comfortable.
Cons: mold/mildew in bathroom shower. Very low water pressure. Shower faucet ran at a steady stream at all times. Called maintenance and they said they couldn’t fix it cause they’d have to shut water off to hotel to do it so just put towels down to dampen the noise so we could sleep. Kept having housekeeping trying to get in room on second day when we were inside and front desk kept calling saying they didn’t have us registered in the room on the second night even though I had already paid in full AND they confirmed 2 nights at checkin.
Overall this one is old and dated and in need of a good cleaning. Hallways smelled like weed.
Staying at a different double tree in Virginia later this month so not ready to give up on the brand in general. Just won’t stay here again.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Sara
Sara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Yun
Yun, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
28 Dec 2024
Old hotel a bit pricey for what we got.
Keineshia
Keineshia, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Excellent view of the river
Had an excellent view of the river no matter what time of the day.
CHARLES
CHARLES, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Joseph
Joseph, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Robbie
Robbie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Fred
Fred, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Dero
Dero, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
18 Dec 2024
Candace
Candace, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
18 Dec 2024
Zakiya
Zakiya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Easy access
Very pleasant staff, super attentive to my request, trying to update online access for Rewards. Attended Holiday party onsite, convenient and welcoming
Gus
Gus, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Dec 2024
Bit dated
Rooms quite dated. Clean but lots of grime around balcony doors and the curtains of poor standard. Bed comfy and rest of room clean.
Simon
Simon, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
16 Dec 2024
Amber
Amber, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Dec 2024
Elisabeth
Elisabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Lara Lee
Lara Lee, 2-night trip
Verified Hotels.com guest review
2/10 Poor
16 Dec 2024
Seriously?
Not sure why we did not know about the $20 per day for parking? cheaper across the street. carpet is in serious need of replacement. Wall on LT side of patio door is falling apart from water damage??
Brian
Brian, 2-night trip
Verified Hotels.com guest review
2/10 Poor
16 Dec 2024
Shut it down--FULL REVIEW ON GOOGLE
I can't say enough about how disappointed I was.. mourning the loss of my mother on my birthday weekend in a junior suite that looked like a motel off Phillips highway somewhere.. FIRST room was the junior suite with the non working bathroom light, jailroom shower/tub combo, busted heater, busted and chipped microwave and hutch it was sitting on, trash on the floor, rusted and patchy sliding glass door leading to the wonderful river view of the pavement and caution ribbons from the renovations they don't tell you about..I got moved to a better room on the 10th floor with 2 doubles that was worse.. Moldy, heater busted and separating from the wall..I don't know how long any of that's been in there.. The tub.. You need shower shoes.. Period.. The video says enough... They then wanted to comp me a free room .I asked where? The closet? Because from the 2 rooms you showed me I'm not staying in... They said well we're trying to work something out maybe a reduced rate from the I paid for the busted junior suite? No thanks.. Just get me the room I worked and earned this money and paid for.. They then offered to walk the rooms with me until we find a decent one.. So room we went to next was similar.. We tried one more on the 9th floor.. It was dark and I forgot to get the number..I got a refund and ended up at a decent Hilton....4 crappy rooms..I guess if I was drunk like everyone else there the rooms would look great right?! Try that ...They need to shut it down
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Fred
Fred, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
8 Dec 2024
The room was dirty the tile was cracked in the bathroom. There was a huge crack in the wall.. stains on the carpet it was horrible
John
John, 5-night trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
Someobody was doing work above us at 3am for a good hour or two waking us up. There were bed bug droppings on the mattress. Heat worked and nice view with balcony
Jeremiah
Jeremiah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Very good service but pretty much rooms are outdated
Frances
Frances, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
7 Dec 2024
hilton should stand for quality
service and view were amazing but the overall condition of the hotel needs address. when you hear hilton you think high quality and these room were not.