Lietzenburger Str. Uhlandstr. Bus Stop - 7 min walk
Berlin-Charlottenburg Station - 23 min walk
Kurfurstendamm U-Bahn - 3 min walk
Uhlandstrasse U-Bahn - 4 min walk
Zoological Garden U-Bahn - 5 min walk
Restaurants
Five Guys Berlin Ku'Damm - 3 min walk
Alt-Berliner-Biersalon - 3 min walk
Hard Rock Cafe - 2 min walk
Gasthaus Krombach - 4 min walk
Dean & David - 2 min walk
About this property
Hotel Zoo Berlin
Hotel Zoo Berlin features a rooftop terrace and puts you only steps from Kurfürstendamm. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Grace Restaurant, which serves international cuisine and is open for dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this eco-friendly hotel. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Kurfurstendamm U-Bahn is 3 minutes and Uhlandstrasse U-Bahn is 4 minutes.
Languages
English, German
At a glance
Hotel size
141 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 35 per day)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike tour information
Working away
Business centre
4 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bike hire
Facilities
1 building/tower
Built in 1891
Safe-deposit box at front desk
Rooftop terrace
Fireplace in reception
24-hour health club
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Vegan dining options
Vegetarian dining options
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
What to enjoy
Individually furnished and decorated
Heated floors
Freshen up
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Water-efficient toilets only
Restaurant dining guide
Special features
Dining
Grace Restaurant – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.
Grace Bar – This cocktail bar only serves light fare. Open selected days.
Livingroom Bar – This bar only serves light fare. Open daily.
Rooftop & GRACE Garden – On-site bar. Open selected days.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 100 per accommodation, per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 45 for adults and EUR 45 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Cots/infant beds are available for EUR 60 per day
Rollaway beds are available for EUR 60 per day
Guests must contact this property in advance to reserve rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day (maximum EUR 80 per stay)
Parking
Self-parking costs EUR 35 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that the Grace bar is operated by the hotel until 8 PM, at which time access may be limited for hotel guests due to outsourcing.
Also known as
Berlin Zoo Hotel
Hotel Berlin Zoo
Hotel Zoo
Hotel Zoo Berlin
Hotel Zoo Berlin Hotel
Hotel Zoo Berlin Berlin
Hotel Zoo Berlin Hotel Berlin
Frequently asked questions
Are pets allowed at Hotel Zoo Berlin?
Yes, dogs are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Zoo Berlin?
Yes. Self-parking costs EUR 35 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel Zoo Berlin?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Zoo Berlin and nearby?
Maintain your daily exercise routine at the 24-hour health club.
Are there restaurants at or near Hotel Zoo Berlin?
Yes, Grace Restaurant offers international cuisine.
What's the area around Hotel Zoo Berlin like?
Hotel Zoo Berlin is in Charlottenburg, a short 3-minute walk from Kurfurstendamm U-Bahn and 10 minutes' walk from Zoo Berlin.
Hotel Zoo Berlin Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Dec 2024
orion
orion, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Super cool
Very trendy Hotel
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Rory
Rory, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 Oct 2024
i have to complain about a unfair check-in treatment to us. I booked two superior rooms for our two couples. When we arrived around 2 pm for check-in, there were two ladies at the front desk. The taller lady said there is only one room available and we have to come back later to check in for the second room. I agreed to check in the first room. But when we entered the room, we found out the room has two separate twin beds. We called the front desk and asked to change to a queen bed room. The front desk said we can switch to the next door room that has a queen bed, and told us to stay there and they will deliver the room key to us. But a few minutes later, two white male customers came and said they just checked in and got this room. We were confused about that they were behind us in the check-in queue and how come they got the room. We asked the front desk lady and she did not give us any explanation and told us there is no room available. Later another front desk lady somehow found a second room for us. I and my wife still stayed in the two separate twin beds during our entire vacation in Berlin.
George
George, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2024
David Andrew
David Andrew, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2024
Absolutely love this hotel and would recommend, one niggle was there were not enough staff for the bar and service was very slow
Lisa
Lisa, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Serkan
Serkan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2024
Mark
Mark, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
13 Sept 2024
My room was smaller than in my previous stays, darker (only one window) and had a bit of an odor. Room 228. I was probably the worst room I had after staying at Hotel Zoo 4 times. Not awful but a lower standard than before.
Valens
Valens, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
Tomer
Tomer, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Sept 2024
We were only in Berlin for a short time, but we lucked out with this hotel. It was spacious, nice amenities, and much more beautiful than we had anticipated. The front desk staff was incredibly kind and we enjoyed the area (great for shopping)
Kayla
Kayla, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Gal
Gal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Great atmosphere and furnishings.. high end without the overpriced expectations of its competitors..
Nidge
Nidge, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Johnathan
Johnathan, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Jul 2024
Christine
Christine, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
ekaterina
ekaterina, 1-night trip
Verified Expedia guest review
4/10 Fair
22 Jun 2024
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2024
Miss C
Miss C, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Jun 2024
Alex
Alex, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jun 2024
Campbell
Campbell, 2-night trip
Verified Expedia guest review
8/10 Very good
3 Jun 2024
Reception staff could give a bit more!
Amazing hotel, very chic.
The only thing i would say is no personal touch at checkout, all they asked was if i had anything from the mini bar, not how was your stay and i stayed for 2 nights!, infact, the girl checking me out was too busy talking to the other two guys (one reception, one who shows you to your room), shame as the hotel itself was lovely.
Lisa
Lisa, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2024
Miss C
Miss C, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 May 2024
Ashlee
Ashlee, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 May 2024
Excellent hotel very to close buses/trains and shops and plenty of choice for restaurants nearby. Room was lovely and clean and staff were very helpful .