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Club Hotel Aguamarina

3.5 star property
Mercadal beach hotel with 2 restaurants, free water park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Hotel Aguamarina

Aerial view
Exterior
Waterslide
Desk, blackout curtains, free cots/infant beds, free WiFi
Boating

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • 5 outdoor pools
  • Free water park
  • Nightclub
  • Breakfast available
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
For families
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Double Room (1 Adult + 2 Children)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (1 Adult + 2 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child)

View from room

Double Room, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (3 Adults)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (2 Adults + 2 Children)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (1 Adult + 1 Child)

View from room

Double Room, Pool View (1 Adult + 1 Child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (1 Adult + 1 Child)

View from room

Double Room, Sea View (1 Adult + 1 Child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (3 adults + 1 child)

View from room

Double Room, Pool View (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (2 Adults)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (1 Adult + 2 Children)

View from room

Double Room, Sea View (1 Adult + 2 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Single Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room (2 Adults + 1 Child)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (3 adults + 1 child)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (1 Adult + 1 Child)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (1 Adult + 1 Child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (2 Adults)

View from room

Double Room, Sea View (2 Adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (1 Adult + 3 Children)

View from room

Double Room, Pool View (1 Adult + 3 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (1 Adult + 2 Children)

View from room

Double Room, Pool View (1 Adult + 2 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (2 Adults + 1 Child)

View from room

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (3 Adults)

View from room

Double Room, Sea View (3 Adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (2 Adults + 2 Children)

View from room

Double Room, Pool View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (1 Adult + 3 Children)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Double Room (1 Adult + 3 Children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (3 Adults)

View from room

Double Room, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (2 Adults)

View from room

Double Room, Pool View (2 Adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Aerial view

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Pool
Airport transfer
Kitchen
Laundry facilities
9.2 out of 10, Wonderful, (270)
White Sands Beach Club
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About the area

Map
Avenida D'es Passarell S/N, Urb Arenal d en Castell, Mercadal, Illes Balears, 07740

What's nearby

  • Playa Arenal d'en Castell - 8 min walk - 0.7 km
  • Albufera des Grau Natural Park - 5 min drive - 3.3 km
  • Golf Son Parc - 11 min drive - 9.0 km
  • Port Fornells - 16 min drive - 15.1 km
  • North Menorca Marine Reserve - 18 min drive - 7.3 km

Getting around

  • Mahon (MAH-Minorca) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Es Cranc - ‬17 min drive
  • ‪Es Moli D'es Raco - ‬19 min drive
  • ‪Cas Sucrer - ‬18 min drive
  • ‪Sallagosta restaurant - ‬16 min drive
  • ‪Can Burdo - ‬16 min drive

About this property

Club Hotel Aguamarina

At Club Hotel Aguamarina, you can spend time at the beach playing volleyball, plus you'll have access to on-site snorkelling and kayaking. 5 outdoor pools provide fun for everyone, and guests can also take advantage of a fitness centre and an outdoor tennis court. Dining choices include 2 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other highlights include 2 coffee shops/cafes, a free water park and a nightclub.

All-inclusive

All-inclusive room rates at Club Hotel Aguamarina are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 549 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 9:00 AM to 10:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Local/corner shop
  • Bed rails
  • Fence around the pool

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Mountain biking
  • Kayaking
  • Boat tours
  • Snorkelling
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Ping pong
  • Bike tour information
  • Beach access
  • Hiking/biking trails nearby
  • Horse riding nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 5 outdoor pools
  • Heated pool
  • Free water park
  • Designer shops on-site
  • Arcade/games room
  • Bike parking
  • Nightclub
  • Outdoor tennis court
  • Water slide
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 to 15 for adults and EUR 6 to 8 for children
  • Airport shuttle service is offered for an extra charge of EUR 60 per person (one-way)
  • Safes in guest rooms can be used for an extra charge

Renovations and closures

This property is closed from 1 November 2024 to 3 April 2025 (dates subject to change).

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 11 costs EUR 60 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:30 PM
  • The seasonal pool is open from April to October

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Club Aguamarina Mercadal
Club Hotel Aguamarina Mercadal
Club Hotel Aguamarina ES MERCADAL
Club Aguamarina ES MERCADAL
Club Aguamarina
Club Hotel Aguamarina Hotel
Club Hotel Aguamarina Mercadal
Club Hotel Aguamarina Hotel Mercadal

Frequently asked questions

Is Club Hotel Aguamarina currently open?
This property is closed from 1 November 2024 to 3 April 2025 (dates subject to change).
Does Club Hotel Aguamarina offer free cancellation for a full refund?
Yes, Club Hotel Aguamarina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Club Hotel Aguamarina?
Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 9:30 AM to 7:30 PM.
Are pets allowed at Club Hotel Aguamarina?
Sorry, pets aren't allowed.
Is parking offered on site at Club Hotel Aguamarina?
Yes, there's free self parking.
Is an airport shuttle service offered by Club Hotel Aguamarina?
Yes, an airport shuttle is available from 9:00 AM to 10:30 PM on request. The charge is EUR 60 per person one-way.
What are the check-in and check-out times at Club Hotel Aguamarina?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at Club Hotel Aguamarina and nearby?
Have fun with on-site activities such as kayaking, mountain biking and archery and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Enjoy a swim in one of the 5 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a nightclub. Club Hotel Aguamarina also has a water slide and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Club Hotel Aguamarina?
Yes, there are 2 on-site restaurants.
Does Club Hotel Aguamarina have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Club Hotel Aguamarina like?
Club Hotel Aguamarina is located a short 8-minute walk from Playa Arenal d'en Castell.

Club Hotel Aguamarina Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

6/10 Good

Brett, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Besides the location, this hotel has little to offer. The buffet lunch and dinners were basically the same foods every day for both meals (and not very good), the snack bar offered terrible sandwiches with cold/old fries, and although its 'all-inclusive', there is an upcharge for a lot of things (for example, there's an appealing gelato station at the snack bar with 16 flavors of ice cream, but the only ice cream included in the all-inclusive is a tiny vanilla or strawberry frozen ice cream cup). You even have to rent beach towels to use during your stay. If you're looking for some pools for your kids to play in, this is the place - if you're looking for an upscale all-inclusive resort, definitely skip this place.
Mark, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

pasquale, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thaisy, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Above average
Check in experience was very slow and as there are currently two blocks open with two receptions, you have a 50/50 chance of getting the wrong one. Rooms are a little primitive but clean. Make sure to bring your own travel kettle, mug and beach towels as these are not provided but are available for a rental charge of around €2.50 per day. Evening entertainment wasn't great, a little dated and not really aimed at mid30's friends but more at families. Food options were good, not a huge amount of variation, but very solid. Always something to eat. Lots of sun-loungers around and no made scramble for these. Pool's are open between 9.30 and 7.30
Oliver, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

we have previously stayed here with our children , but haven't been since 2007 it was great to see familiar faces , and shocked that the bar staff remembered us. Hotel fairly full. had a short break for our wedding anniversary look forward to visiting again
colin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel , fantastic food and staff. Next to one of the best beaches on the island having travelled around it. Good location to road network to get around the island. would thoroughly recommend here!
Jonathan, 10-night trip
Verified Ebookers guest review

2/10 Poor

... one big mistake
We were planning the trip to Menorca for a long time, but this place has changed the dream into the nightmare. The beautiful slides from the pictures are just old and damaged facilities ... without water (the pools are open from 1st of May!). We think that the information about this should be placed on the front page of the description, or minimum - a small print below with the'*' would be very helpful and fair Food - I have no words to descibe it, honestly discusting!
Bart, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente estancia.
Nos hizo un buen tiempo y pudimos disfrutar de la playa, que está súper cerca del hotel. Las instalaciones son buenas y el trato del personal magnífico.
MARIA ROSARIO, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Leticia, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Odore di cibo fastidioso nel ristorante blocco B
Erica, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Virginie, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Martina, 1-night trip
Verified Expedia guest review

6/10 Good

Daniel, 3-night trip
Verified Expedia guest review

8/10 Very good

SONIA, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Marco, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Bon hôtel dans une baie magnifique
Hôtel sympa dans un très bel environnement. L'hôtel se compose de plusieurs bâtiments, répartis sur une assez grande surface avec 4 piscines, club pour enfants, animations,...et donc beaucoup de monde y circule. Les repas sont servis sous forme de buffets qui sont assez répétitifs mais on y trouve quand même de quoi manger...dommage que le comportement de certains clients vient parfois gâcher la prise des repas. Un grand merci à Isabel et son équipe qui font des efforts pour satisfaire chacun. Les chambres sont de taille correcte, très propres avec des lits confortables. L'accueil a été très agréable, un grand merci à Elena et toute l'équipe de la réception qui font de leur mieux pour toutes les demandes. Un simple sourire et un geste amical vous permettent de vous sentir chez vous. Un point à améliorer c'est le nombre de places de parking pour PMR. Pour tout l'hôtel , il n'y en a que 2, c'est un peu limite!!! Il faudrait également un règlement beaucoup plus strict notamment pour le bruit occasionné par certaines personnes après minuit... Les alentours de l'hôtel permettent de faire de jolies balades , un véhicule est nécessaire pour aller visiter les sites importants de l'île de Minorque jamais trop éloignés de l'hôtel. La plage est très belle, bien aménagée et propre et le soir, on peut observer un coucher de soleil sublime. Un hôtel idéal avec une bonne infrastructure pour passer de bons moments.
pasquale, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo bien lo que la animación solo para guiris eso no nos gusto
Maria Angeles, 4-night family trip
Verified Expedia guest review

2/10 Poor

Hôtel atroce !
Hôtel très bas de gamme. Le All inclusif est fictif, il ne concerne que 10% de la nourriture et boissons (tout le reste est payant) La nourriture est mauvaise, beaucoup de choix mais aucune qualité (que du congelé ou des conserves) aucun produit frais. L’isolation phonique des chambre est inexistante, vous entendez absolument tout jusqu’au chuchotement de la chambre d’à côté. Seul l’emplacement en bord de mer est sympa, et la gentillesse du personnel.
Nathalie, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

L'accès à la plage
Carole, 7-night family trip
Verified Expedia guest review

8/10 Very good

Le meilleur emplacement , belle plage joli hôtel Le moins trop de bruit d’enfants ,cuisine très repititive
Muzafer, 7-night trip with friends
Verified Ebookers guest review

4/10 Fair

Vaiselle pour les buffets et petits déjeuners pas propres. Protocole Covid pas respectézu cours des repas. Literie dure très inconfortable.
Sylvie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

El alojamiento tiene instalaciones geniales y vistas bonitas, 5 piscinas lo que hace que no este todo tan lleno, piscina solo para adultos que se agradece muchísimo, dos restaurantes y 2 bares lo que evita colas. El personal de restaurantes, bares y animación genial, hacen un gran esfuerzo para brindar un buen servicio a pesar de todas las condiciones y los pocos que eran. El personal de piscina es un poco más complicadillo no se ponen de acuerdo en las medidas y cierran la piscina 15 o 20 minutos antes de la hora establecida porque tienen que recogerlo todo. Punto que también es un negativo para el hotel, cierran todas las piscinas a las 19 :30 y ya no puedes acceder lo cual es muy distinto en otros hoteles, que cierran más tarde o simplemente lo dejan abierto advirtiendo de que no hay socorristas después de una hora determinada. El otro punto negativo la comida, esta bastante mal. Ya lo había visto en los comentarios pero lo pude comprobar, es muy repetitiva y lo peor que muchas cosas están mal elaboradas, no piensan mucho en intentar variar dentro de lo que tienen claro, que estamos hablando de un hotel de 3 estrellas y eso lo entendemos. Lo mejor el chef del restaurantes de vistas al mar, es italiano y prepara unas pastas de sueño. Como resumen realmente recomiendo el hotel creo que son detalles que se pueden corregir y con esas instalaciones y el personal que tenéis podéis dar un servicio de 10 y también hay considerar todo el tema del covid que afecta mucho.
10-night romance trip
Verified Expedia guest review

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