Fairmont Le Chateau Frontenac, Québec City: Info, Photos, Reviews

See all properties

Ski-in/ski-out hotel with spa, near Quartier Petit Champlain

Choose dates to view prices

Dates

December 2024

January 2025

Suite, 1 King Bed (Celine Dion Suite) | Premium bedding, down duvets, pillow-top beds, minibar

Indoor pool, open 7:00 AM to 9:00 PM, pool cabanas (surcharge)

Fairmont Gold, Signature Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Overview
Rooms
Location
Policies

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

Connecting rooms available

Electric vehicle charging point

Bar

Gym

Ski facilities

Parking available

Main amenities

Daily housekeeping
Ski-in/ski-out access
3 restaurants and 2 bars/lounges
Full-service spa
Indoor pool
Rooftop terrace
Breakfast available
Ski storage
Health club
Sauna
Steam room
Valet parking

For families

Free cots/infant beds
Babysitting (surcharge)
Children's pool
Connecting/adjoining rooms available
Television
Garden

includes taxes & fees

25 Nov - 26 Nov

Room options

All rooms

1 bed

2 beds

Showing 36 of 36 rooms

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

45 sq m
Sleeps 4
1 King Bed

Deluxe Room, 2 Double Beds, City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
City view
Sleeps 4
2 Double Beds

Signature Room, 2 Double Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

51 sq m
City view
Sleeps 6
2 Double Beds

Deluxe Double Room, 2 Double Beds, Courtyard View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
Sleeps 4
2 Double Beds

Fairmont, Double Room, 2 Double Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 Queen Bed, River View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
River view
Sleeps 2
1 Queen Bed

Deluxe Room, 1 Queen Bed, City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
City view
Sleeps 2
1 Queen Bed

Deluxe Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
Sleeps 2
1 Queen Bed

Fairmont, Room, 1 Queen Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed, River View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
River view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
City view
Sleeps 2
1 King Bed

Signature Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

21 sq m
Sleeps 2
1 King Bed

Fairmont Gold, Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

21 sq m
City view
Sleeps 2
1 King Bed

Fairmont Gold, Room, 1 King Bed, River View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

21 sq m
River view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Courtyard View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
Sleeps 2
1 King Bed

Fairmont Gold, Signature Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

City view
Sleeps 4
1 King Bed

Fairmont Gold, Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

Sleeps 2
1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Double Beds, River View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
River view
Sleeps 4
2 Double Beds

Suite, 1 King Bed (Hitchcock Suite)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

74 sq m
River view
Sleeps 4
1 King Bed

Suite, 1 King Bed (Celine Dion Suite)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

93 sq m
River view
Sleeps 5
1 King Bed

Suite, 1 King Bed (Frontenac Suite King)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

62 sq m
River view
Sleeps 5
1 King Bed

Suite, 1 King Bed (Elizabeth II Suite)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

61 sq m
River view
Sleeps 2
1 King Bed

Fairmont Gold, Room, 1 Queen Bed, River View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

28 sq m
River view
Sleeps 2
1 Queen Bed

Fairmont Gold, Junior Suite, 1 King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

55 sq m
River view
Sleeps 4
1 King Bed

Suite, 1 King Bed (Churchill)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

128 sq m
River view
Sleeps 5
1 King Bed

Junior Suite, 2 Double Beds

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

45 sq m
Sleeps 6
2 Double Beds

Suite, Multiple Beds (Trudeau Trudeau)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

126 sq m
River view
Sleeps 6
1 King Bed and 1 Queen Bed

Suite, 1 King Bed (Roosevelt)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

82 sq m
River view
Sleeps 4
1 King Bed

Suite, 1 King Bed (Charles De Gaulle Suite)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

93 sq m
River view
Sleeps 5
1 King Bed

Suite, 1 King Bed (Van Horne)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

137 sq m
River view
Sleeps 5
1 King Bed

Double Room, 2 Double Beds (Fairmont Gold, Old Quebec)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

16 sq m
City view
Sleeps 4
2 Double Beds

Fairmont Gold, Signature Room, 2 Double Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

30 sq m
City view
Sleeps 4
2 Double Beds

Fairmont Gold, Suite, 1 King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

62 sq m
River view
Sleeps 4
1 King Bed

Fairmont Gold, Signature Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2023

28 sq m
River view
Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Parking available

Free WiFi

includes taxes & fees

16 Dec - 17 Dec

About the area

1 rue des Carrieres, Québec City, QC, G1R 4P5

What's nearby

Château Frontenac - 2 min walk - 0.2 km
Quebec City Town Hall - 6 min walk - 0.5 km
Quartier Petit Champlain - 6 min walk - 0.5 km
Quebec Cruise Terminal - 11 min walk - 1.0 km
Quebec City Convention Center - 12 min walk - 1.1 km

Getting around

Jean Lesage International Airport (YQB) - 24 min drive
Quebec Palace Station - 13 min walk
Quebec Sainte-Foy Station - 22 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 22 min drive

Restaurants

‪Starbucks - ‬1 min walk
‪Le Chic Shack - ‬2 min walk
‪La Buche - ‬3 min walk
‪La Maison Smith - ‬4 min walk
‪D'Orsay Restaurant-Pub - ‬4 min walk

About this property

Fairmont Le Chateau Frontenac

Placing you only steps from Château Frontenac, Fairmont Le Chateau Frontenac allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Champlain, one of 3 restaurants, serves French cuisine and is open for dinner. Other highlights at this historic hotel include 2 bars/lounges, an indoor pool and a rooftop terrace. Ski storage is also available. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, German, Spanish

At a glance

Hotel size

610 rooms
Arranged over 18 floors

Arriving/Leaving

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Babysitting*

Pets

Pets allowed*
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
WiFi and wired internet access in rooms*

Parking

On-site self-parking (CAD 50 per night)
Secured covered on-site valet parking (CAD 50 per night; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
2 bars/lounges
Coffee shop
Private dining
Room service (limited hours)
Water dispenser

Travelling with children

Children's pool
Childcare in room (surcharge)
Children's menu
Children's games
Lifeguard on-site

What to do

Helicopter/aeroplane tours
Shopping
Bike tour information
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Boat tours nearby
Ice skating nearby
Marina nearby

Working away

24-hour business centre
23 meeting rooms
Computer station
Conference space (40000 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool cabanas (surcharge)
Bike storage
Pool loungers
Pool umbrellas
Ski storage
Snow sports gear
Romance packages

Facilities

5 buildings/towers
Built in 1893
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Rooftop garden
Garden
24-hour fitness centre
An indoor pool
Art gallery on-site
Bike parking
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture

Accessibility

Lift
Lift door width (centimetres): 152
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Tile flooring in public areas

Ski

Ski-in/ski-out access
Ski storage
Downhill skiing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby

Room amenities

Be entertained

LCD television
Films for purchase

Home comfort

Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Gym wear

Sleep well

Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

In-room massage

Freshen up

Designer toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
WiFi and wired internet for a surcharge
Phone

Food and drink

High chair

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide

Special features

Spa

Moment Spa Le Château Frontenac has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

Champlain – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.

1608 Bar – Overlooking the ocean, this bar specialises in French cuisine and only serves light fare. Happy hour is offered. Open daily.

Bistro Le Sam – Overlooking the ocean, this bistro specialises in French cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Place Dufferin – Overlooking the ocean, this restaurant specialises in Regional cuisine and only serves breakfast. Open daily.

Awards and affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

Resort fee: CAD 40.25 per accommodation, per night

Resort fee inclusions:

Additional inclusions
Fitness centre access
Fitness/yoga classes
Newspaper
Pool access
Hot tub access
Sporting facilities or equipment

Optional extras

WiFi is available in guest rooms for CAD 13.95 per night (rates may vary)
Wired internet access is available in guestrooms for CAD 13.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CAD 45 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for CAD 50.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 60 per accommodation, per night

Parking

Self-parking costs CAD 50 per night
Covered valet parking costs CAD 50 per night with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 9:00 PM
Children under 14 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 040703, 2023-11-30

Also known as

Chateau Fairmont

Chateau Frontenac

Chateau Frontenac Fairmont

Fairmont Chateau Frontenac

Fairmont Chateau Frontenac Hotel

Fairmont Chateau Frontenac Hotel Quebec

Fairmont Chateau Frontenac Quebec

Fairmont Frontenac

Frontenac Chateau

Frontenac Fairmont

Fairmont Hotel Quebec City

Fairmont Le Chateau Frontenac Hotel Quebec City

Fairmont Le Chateau Frontenac Quebec/Quebec City

Fairmont Quebec City

Quebec City Fairmont

Fairmont Le Chateau Frontenac Hotel

Fairmont Le Chateau Frontenac Québec City

Fairmont Le Chateau Frontenac Hotel Québec City

Frequently asked questions

Does Fairmont Le Chateau Frontenac offer free cancellation for a full refund?

Yes, Fairmont Le Chateau Frontenac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Le Chateau Frontenac?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Fairmont Le Chateau Frontenac?

Yes, pets are welcome. There's a charge of CAD 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont Le Chateau Frontenac?

Yes. Self-parking costs CAD 50 per night. Valet parking costs CAD 50 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Fairmont Le Chateau Frontenac?

Check-in start time: 4 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Fairmont Le Chateau Frontenac and nearby?

Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Le Chateau Frontenac also has 2 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near Fairmont Le Chateau Frontenac?

Yes, there are 3 on-site restaurants, featuring French cuisine and ocean views.

What's the area around Fairmont Le Chateau Frontenac like?

Fairmont Le Chateau Frontenac is in Old Quebec, a short 2-minute walk from Château Frontenac and 6 minutes' walk from Quebec City Town Hall. Travellers say that the area is walkable and ideal for skiing.

Fairmont Le Chateau Frontenac Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

6/10 Good

20 Nov 2024

The check in and front desk was very friendly and helpful. The room was ok the refrigerator wasn’t available which is very important and the restaurant or bar staff was not friendly at all not sure that I would stay again .

Sandra, 2-night trip

Verified Hotels.com guest review

10/10 Exceptional

20 Nov 2024

Stephane, 1-night trip

Verified Hotels.com guest review

6/10 Good

19 Nov 2024

TINY bathroom

Large suite, 2 closets and TINY bathroom. Not big enough to leave toiletries in bathroom.

Robert, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

18 Nov 2024

Annie, 2-night trip

Verified Hotels.com guest review

10/10 Exceptional

17 Nov 2024

Annie, 1-night family trip

Verified Hotels.com guest review

10/10 Exceptional

16 Nov 2024

The hotel staff and crew were very welcoming and accomodating. I am a fan of Quebec. Thank you for having me and my wife. We will return in spring/summer.

2-night trip

Verified Hotels.com guest review

10/10 Exceptional

16 Nov 2024

Neutt, 5-night family trip

Verified Hotels.com guest review

10/10 Exceptional

13 Nov 2024

Yarlin, 4-night trip

Verified Hotels.com guest review

10/10 Exceptional

12 Nov 2024

KALIOPI, 3-night trip

Verified Hotels.com guest review

6/10 Good

11 Nov 2024

marina, 1-night family trip

Verified Hotels.com guest review

10/10 Exceptional

11 Nov 2024

Annual Ladies Weekend

The Chateau Frontenac never disappoints!! The amazing lobby lined with decorative Christmas trees to the phenomenal architecture. Its central location to all shops, restaurants and bars as well as all these things right in your hotel. Quebec City is a go to destination for any occasion. We will return again next November for our annual ladies weekend!

Beth, 1-night trip with friends

Verified Hotels.com guest review

10/10 Exceptional

10 Nov 2024

Maria, 2-night trip

Verified Hotels.com guest review

6/10 Good

8 Nov 2024

Visit for a Tour, Don’t Stay Overnight

So I booked this hotel for my mother daughter trip last month to treat my mom for her 70th birthday after finding out that this was the most famous luxury hotel in Quebec City. It is true that this hotel has quite the history and is historic in nature. The architecture of the building is quite striking and it makes sense why it is one of the most photographed hotels in the world. The public areas are also quite nice, especially the Bistro le Sam and Le Champlain restaurants on the lobby level. The pool area was OK. Quite large but looks run down. The guestrooms and corridors are in need of a major renovation. I’ve never stayed in a more run down room in my life. The carpet was dingy and frayed. The wallpaper was peeling off the walls, the rooms smelled musty, the bathrooms are ridiculously small and uncomfortable (great Le Labo products though), the room didn’t have robes or slippers as advertised, the HVAC system has a loud screeching sound when it cycles off and woke us up various times throughout the night, the housekeeping team were obnoxiously loud and would start opening and slamming guestroom doors at 5am and bang around their vacuums into walls. Just awful. In addition, we were given a room with a view that was just actually a view of the construction site across the street where we could hear construction noise. We asked to move rooms or check out and move to a different hotel and they begrudgingly moved us to a different room. New room was more comfy but dingy.

Tanya, 3-night family trip

Verified Hotels.com guest review

10/10 Exceptional

1 Nov 2024

Friends reunion

The staff was super friendly and professional from check in to checkout-great recommendations for dinners, tours, etc. If you are visiting Quebec City, this is the place to stay-perfect location.

Mary, 2-night trip with friends

Verified Hotels.com guest review

10/10 Exceptional

31 Oct 2024

Edward, 3-night trip

Verified Hotels.com guest review

10/10 Exceptional

29 Oct 2024

Melanie, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

29 Oct 2024

5 Stars to this GRAND hotel

OMG. This is a fabulous hotel. Everyone is so friendly. The housekeeper made animals out of towels each morning and left them on our bed. The fall weather was incredible, and we can't wait to return in winter.

B Perry, 4-night family trip

Verified Hotels.com guest review

10/10 Exceptional

29 Oct 2024

Great location

Amazing location and beautiful property! Would definitely stay again. Easy to walk to shopping and restaurants.

Jessica, 2-night trip with friends

Verified Hotels.com guest review

10/10 Exceptional

24 Oct 2024

Mi, 1-night family trip

Verified Hotels.com guest review

10/10 Exceptional

24 Oct 2024

Great place to stay. Centrally located. Clean and beautiful. We didnt eat in.the restaurants as we ate off premises.

laurel, 3-night trip with friends

Verified Hotels.com guest review

10/10 Exceptional

23 Oct 2024

Karla, 4-night trip

Verified Hotels.com guest review

10/10 Exceptional

23 Oct 2024

Quebec is a great summer get away

We took the upgrade and got the strangest room The hotel was beautiful and the perks I think actually paid for the upgrade - or close

East port excav, 3-night trip

Verified Hotels.com guest review

10/10 Exceptional

21 Oct 2024

Anna, 2-night trip

Verified Hotels.com guest review

10/10 Exceptional

20 Oct 2024

John, 2-night trip

Verified Hotels.com guest review

6/10 Good

20 Oct 2024

Chaotic, crowded and not worth it

We knew that the Fairmont was a tourist destination when we booked our room, but its reputation and location trumped our common sense. What a mistake. The parking situation is chaotic. The lobby is so crowded it is difficult to walk through (apparently the gold mailbox by the elevators is a must-see for many). Our "upgraded" room with a "city" view was an absolute joke. Not only was it tiny, half of it was obscured by condensation (and was before it started raining). See photo. DO NOT PAY EXTRA FOR A VIEW!!! I felt like a fool. My husband uses a motorized scooter and the elevator doors shut on him and knocked him over. We also discovered that you can't take motorized scooters on the funicular any more so we weren't able to visit Petite Champlain. Quite disappointed. We weren't able to get into either of the on-site restaurants, although we got into the Bistro bar. The bar is beautiful and I would recommend stopping in for a drink if you get a chance. And book ahead if you want to eat in the restaurants. Although we found several restaurants close by that we enjoyed. Overall, I just can't can't recommend staying at this tourist trap. It felt like all they wanted was your money and the service was very mixed.

Lane, 2-night trip

Verified Hotels.com guest review

General property information

Breakfast	Available
Parking	Available
Reasons to Book	Onsite Restaurant/Bar & Beautiful Rooms
Check-In Time	4:00 PM

Hotels.com Rewards is now One Key™

Fairmont Le Chateau Frontenac

Choose dates to view prices

Photo gallery for Fairmont Le Chateau Frontenac

Reviews

Exceptional

Guests liked:

Popular amenities

Main amenities

For families

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

Highlights

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

Highlights

View all photos for Deluxe Double Room, 2 Double Beds, Courtyard View

Deluxe Double Room, 2 Double Beds, Courtyard View

Highlights

View all photos for Fairmont, Double Room, 2 Double Beds

Fairmont, Double Room, 2 Double Beds

Highlights

View all photos for Deluxe Room, 1 Queen Bed, River View

Deluxe Room, 1 Queen Bed, River View

Highlights

View all photos for Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View

Highlights

View all photos for Deluxe Room, 1 Queen Bed, Courtyard View

Deluxe Room, 1 Queen Bed, Courtyard View

Highlights

View all photos for Fairmont, Room, 1 Queen Bed

Fairmont, Room, 1 Queen Bed

Highlights

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Highlights

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Highlights

View all photos for Fairmont Gold, Room, 1 King Bed, City View

Fairmont Gold, Room, 1 King Bed, City View

Highlights

View all photos for Fairmont Gold, Room, 1 King Bed, River View

Fairmont Gold, Room, 1 King Bed, River View

Highlights

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

Highlights

View all photos for Fairmont, Room, 1 King Bed

Fairmont, Room, 1 King Bed

Highlights

View all photos for Fairmont Gold, Signature Suite, 1 King Bed

Fairmont Gold, Signature Suite, 1 King Bed

Highlights

View all photos for Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed

Highlights

View all photos for Fairmont Gold, Junior Suite, 1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed

Highlights

View all photos for Deluxe Room, 2 Double Beds, River View

Deluxe Room, 2 Double Beds, River View

Highlights

View all photos for Suite, 1 King Bed (Hitchcock Suite)

Suite, 1 King Bed (Hitchcock Suite)

Highlights

View all photos for Suite, 1 King Bed (Celine Dion Suite)

Suite, 1 King Bed (Celine Dion Suite)

Highlights

View all photos for Suite, 1 King Bed (Frontenac Suite King)

Suite, 1 King Bed (Frontenac Suite King)

Highlights