At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll only be a five-minute drive from Xplor Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 10 restaurants, and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle and a fitness centre. Fellow travellers love the helpful staff and overall property condition.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Connecting rooms available
Main amenities (12)
Daily housekeeping
On the beach
10 restaurants and 12 bars/lounges
3 swim-up bars
Full-service spa
15 outdoor pools
Free airport shuttle
Fitness centre
Steam room
Free use of bicycles
Free beach cabanas
Free beach club on site
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Espresso maker
The current price is £795
£795
includes taxes & fees
9 Mar - 10 Mar
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Suite, Oceanfront
Suite, Oceanfront
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Suite River
Suite River
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
River view
Sleeps 4
1 Queen Bed
View all photos for Suite Ocean Front Adults
Suite Ocean Front Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
2 Queen Beds
View all photos for Junior Suite SPA
Junior Suite SPA
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Junior Suite Oceanfront Adults
Junior Suite Oceanfront Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Swim Up Ocean Front Adults
Swim Up Ocean Front Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
2 Queen Beds
View all photos for Junior Suite Ocean View
Junior Suite Ocean View
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Suite River Adults
Suite River Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
River view
Sleeps 3
1 King Bed
View all photos for Suite Garden Spa Adults
Suite Garden Spa Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite (Garden)
Suite (Garden)
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Sleeps 4
2 Queen Beds
View all photos for Swim Up Garden
Swim Up Garden
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite River Spa
Suite River Spa
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
River view
Sleeps 3
1 King Bed
View all photos for Suite Ocean View
Suite Ocean View
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 4
2 Queen Beds
View all photos for Swim Up Ocean Front
Swim Up Ocean Front
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
Similar properties
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
What's nearby
Xplor Theme Park - 4 min drive
Xenses Park - 4 min drive
Xcaret Eco Theme Park - 5 min drive
Ferry to Cozumel - 9 min drive
Playacar Golf Club - 13 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km
Free airport shuttle
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 2 min walk
Festival Grand Buffet - 9 min drive
Cafeteca - 7 min drive
The Buffete - 1 min drive
El Mercado de San Juan - 7 min drive
About this property
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only
At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll only be a five-minute drive from Xplor Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 10 restaurants, and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle and a fitness centre. Fellow travellers love the helpful staff and overall property condition.
All-inclusive
All-inclusive room rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Land activities
Fitness facilities
Off-site tours
Lessons/classes/games
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Other inclusions
Transport to off-site activities
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
900 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 4 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Free secured, uncovered on-site valet parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle (available 24 hours)*
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–noon
10 restaurants
12 bars/lounges
3 swim-up bars
2 coffee shops
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
On the beach
Free beach club
Fitness classes
Yoga classes
Ecotours
Hiking/biking trails
Kayaking
Snorkelling
Paddleboard on-site
Shopping
Access to nearby outdoor pool
Hiking/biking trails nearby
Zip-lining nearby
Working away
24-hour business centre
Conference centre (26372 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Free beach cabanas
Free bike hire
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on-site
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
15 outdoor pools
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Full-service spa
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Smart television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Espresso maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
What to enjoy
Balcony
Individually furnished
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Mercado San Juan – On-site buffet restaurant.
Arenal – This restaurant overlooks the ocean. Open daily.
Chino Poblano – On-site fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido – On-site restaurant. Reservations are required. Open daily.
Encanta – On-site fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only
Frequently asked questions
Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free cancellation for a full refund?
Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 15 outdoor pools.
Are pets allowed at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 4 kg per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only and nearby?
Have fun with on-site activities such as kayaking, snorkelling and cycling. Additional recreation on-site includes fitness classes, ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars and a water slide, as well as a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 10 on-site restaurants, featuring ocean views.
Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only like?
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is located by the river, a short 9-minute walk from Cenote Santa Cruz.
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
8/10 Very good
3 Feb 2025
Above average with key being access to parks.
This hotel is on the high end of cost versus other all-inclusive mainly due to the access to the Xcaret family of parks. That is one of the biggest advantages of this hotel. Otherwise it is a high end resort similar to other options in the market. The beach is nothing to speak of but the inland river with rock walla and more secluded sandy inlets makes up for no real beach. Restaurants range from excellent to average with a few standouts. Lots of walking on this resort but you quickly learn the short cuts to the key areas. Limited food options around the pools but drink service is outstanding.
Michael
Michael, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2025
Gorgeous hotel, like no other hôtel I have stayed out. The pure beauty of the resort makes you not want to leave
Meghan
Meghan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Xun
Xun, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Evan
Evan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
100% recommend
Best vacation ever, being easier proof camera or waterproof case for your electronics in case you want to bring them with you too the parks
Nadia
Nadia, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Best all inclusive I have ever stayed. The food was spectacular
Ramon
Ramon, 3-night trip
Verified Expedia guest review
2/10 Poor
17 Nov 2024
Erin Lindsey
Erin Lindsey, 5-night trip
Verified Expedia guest review
10/10 Exceptional
16 Nov 2024
Every thing was beautiful. The parks are fun. Food options were great
Oscar E.
Oscar E., 5-night romance trip
Verified Orbitz guest review
10/10 Exceptional
15 Nov 2024
Alex
Alex, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2024
Lovely place
Ingrid
Ingrid, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2024
The all fun inclusive was amazing. As stress free as a vacation can get. Food was amazing.
Joseph
Joseph, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Nov 2024
First of all, I just want to say that every staff member here was great. We had two butlers assigned to our room, not including housekeeping and the person that restocks our fridge and snacks. We kept in touch with our two butlers by the Whatsup app. Any questions or needs that came up we just sent a text and one of our butlers would take care of everything. We missed a few of the activities and dinners we scheduled because we overbooked and had too many things to do. The staff kindly waived all of our cancellation fees even though we didn't give much notice. Also, the place is beautiful along with all of the parks too. We went to Xcarte, Xel Hal, Xplorer and Xsenses. We loved them all! The food at all of the restaurants was delicious. The actives and shows were all a lot of fun too. I'm already planning a trip back and it hasn't even been 2 months yet!
Terry
Terry, 9-night family trip
Verified Travelocity guest review
10/10 Exceptional
4 Nov 2024
The property has everything I need, fun, entertainment, delicious food, and security in its facilities.
Rene Chapa
Rene Chapa, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Nov 2024
Logan
Logan, 6-night trip
Verified Expedia guest review
6/10 Good
3 Nov 2024
Okay! Expected more for the price.
Carol
Carol, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2024
LaMarcus
LaMarcus, 4-night trip
Verified Expedia guest review
10/10 Exceptional
31 Oct 2024
Dennis
Dennis, 2-night trip
Verified Expedia guest review
8/10 Very good
30 Oct 2024
Everything was great except for the fact that I got food poisoning and spent 2 whole days without being able to get out of bed so I wasted half my trip. If I had to guess, I got it from one of the parks. That’s where the food looked the most questionable. Other than that the hotel was great.
Mayte
Mayte, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2024
Janette
Janette, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Excellent service. We got upgraded to a presidential suite with no charge
Maria Fernanda
Maria Fernanda, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Matt
Matt, 6-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Best Resort, airport shuttle, a lot of great entertainment on the property, shuttles to the parks. Good food.