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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
Adults-only beachfront property with spa, near Xenses Park

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
Restaurant
Ecotours
Suite Ocean Front Adults | View from room
15 outdoor pools, pool umbrellas, pool loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 12 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 15 outdoor pools
  • Free airport shuttle
  • Fitness centre
  • Steam room
  • Free use of bicycles
  • Free beach cabanas
  • Free beach club on site

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The price is £889
includes taxes & fees
18 Jan - 19 Jan 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite River

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite Ocean Front Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite SPA

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite Oceanfront Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Swim Up Ocean Front Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite River Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite Garden Spa Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite (Garden)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite River Spa

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean View

Suite Ocean View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Swim Up Ocean Front

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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8.8 out of 10, Excellent, (1263)
The price is £729
includes taxes & fees
19 Jan - 20 Jan 2025
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About the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xplor Theme Park - 4 min drive
  • Xenses Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km
  • Free airport shuttle

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬1 min drive
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll only be a five-minute drive from Xplor Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 10 restaurants, and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle and a fitness centre. Fellow travellers love the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Off-site tours

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Other inclusions

Transport to off-site activities

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 900 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 4 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–noon
  • 10 restaurants
  • 12 bars/lounges
  • 3 swim-up bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Free beach club
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Snorkelling
  • Paddleboard on-site
  • Shopping
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Conference centre (26372 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free beach cabanas
  • Free bike hire
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • 15 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Mercado San Juan – On-site buffet restaurant.
Arenal – This restaurant overlooks the ocean. Open daily.
Chino Poblano – On-site fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido – On-site restaurant. Reservations are required. Open daily.
Encanta – On-site fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free cancellation for a full refund?
Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 15 outdoor pools.
Are pets allowed at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 4 kg per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only and nearby?
Have fun with on-site activities such as kayaking, snorkelling and cycling. Additional recreation on-site includes fitness classes, ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars and a water slide, as well as a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 10 on-site restaurants, featuring ocean views.
Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only like?
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is located by the river, a short 9-minute walk from Cenote Santa Cruz.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Xun, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Evan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

100% recommend
Best vacation ever, being easier proof camera or waterproof case for your electronics in case you want to bring them with you too the parks
Nadia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janette, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elmer, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yani, 3-night trip
Verified Expedia guest review

2/10 Poor

Alexander, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Peter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The restaurants and bars at the resort exceeded my expectations with their high-quality ingredients. Every dish was fresh and bursting with flavor. The variety of options available was impressive, catering to all tastes and preferences. With everything conveniently located within the resort, it made for an incredibly enjoyable and hassle-free experience. Overall, I had a fantastic time and would highly recommend it to anyone looking for a great culinary experience.
Marco Vinicio Ortega, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything
Ruben, 5-night trip
Verified Expedia guest review

10/10 Exceptional

sangwon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosario, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent propriety very safe . All worker very professional and kind. Very happy with every experience
javier, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Like everything
Luis, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

chris, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Qiyun, 2-night trip
Verified Expedia guest review

2/10 Poor

XCARET DOES NOT CARE ABOUT YOUR HEALTH. After testing positive for COVID we tried to communicate with XCaret and Expedia to identify a best path forward. This was supposed to be our honeymoon, and they were not understanding at all. After we asked if we could simply get new dates instead of cancelling as we really still wanted to go, we were told they were going to ask the supervisor after we shared our records proving our illness. Further, my husband is susceptible to severe COVID, and we had no choice as we could not risk severe reactions abroad. Not only were we sick and struggling to make calls at the time, they didn't care. The refund was rejected although we asked for alternative dates as well. They would rather have people come with COVID than accommodate. This is unethical and just downright taking advantage of their customers. Not only are they money hungry -- I'm sure they have put other customers in this position, and I'm sure they have been given no choice but to go COVID positive or lose money (this is honeymoon funds from guests!!!) Who would want to go to this place knowing that they force COVID positive customers to show up. After making us wait for days for a response, they didn't allow for a conversation and simply rejected. The customer service has been infuriating as anyone you talk to simply say "they need to talk to a supervisor" and don't allow you to talk to anyone. DON'T GO HERE UNLESS YOU WANT COVID.
Bryan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julio, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely amazing facility! Made us feel welcome and at home and was just overall a great experience! Will definitely be visiting again!
Alfredo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Farrah, 6-night family trip
Verified Expedia guest review

2/10 Poor

Hotel refused to move my date or partially refund $900 I paid for one night. I would expect Expedia and the hotel be understanding of my medical emergency but no courtesy was extended whatsoever.
Roxana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

HIGHLY RECCOMEND. Everything exceeded my expectations!!
Coty, 6-night romance trip
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Free
Reasons to Book
Outdoor Pool & Beautiful Rooms
Check-In Time
3:00 PM