Helen Arts & Heritage Center - 6 min walk - 0.5 km
Charlemagne's Kingdom - 8 min walk - 0.7 km
Alpine Helen/White County Convention and Visitors Bureau - 10 min walk - 0.9 km
Helen Tubing & Helen Water Park - 16 min walk - 1.4 km
Getting around
Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive
Restaurants
Bigg Daddy S Restauran - 6 min walk
Cowboys & Angels - 6 min walk
Hofbrauhaus Restaurant - 12 min walk
Troll Tavern - 4 min walk
Spice 55 - 11 min walk
About this property
SureStay Hotel by Best Western Helen Downtown
Enjoy your visit to Helen with a stay at SureStay Hotel by Best Western Helen Downtown. Guests can enjoy the indoor pool, or take advantage of nearby rafting. Fellow travellers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
58 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Shared microwave
Shared fridge
Travelling with children
Local/corner shop
What to do
Golfing nearby
Rafting nearby
Services
24-hour front desk
Facilities
2 buildings/towers
Television in common areas
An indoor pool
Heated pool
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible lounge
Raised toilet seat
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hydromassage shower head
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen
Frequently asked questions
Is there a pool at SureStay Hotel by Best Western Helen Downtown?
Yes, there's an indoor pool.
Are pets allowed at SureStay Hotel by Best Western Helen Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?
Have fun with nearby activities such as rafting and practise your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.
What's the area around SureStay Hotel by Best Western Helen Downtown like?
SureStay Hotel by Best Western Helen Downtown is a short 5-minute walk from Helen Festhalle and 6 minutes' walk from Chattahoochee River. Travellers love the hotel's prime location.
SureStay Hotel by Best Western Helen Downtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
4 Jan 2025
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 Dec 2024
Couples night before new years
2 nights in king bedroom. They had recent renovation looked nice and had large screen TV, fridge, microwave, Krueger. Nice linens and firm mattress. Its an older motel but they kept it clean and serviced well. Location is one of the best qualities.
Hiked the trail to Unicoi park making 6.5 mile hike there and back. You can get in the park free if you take trail. Strts from the park in Helen next to Hoffers Bakery.
Verified traveller
2-night family trip
Verified Hotels.com guest review
4/10 Fair
25 Dec 2024
Yusun
Yusun, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Wonderful stay!
From the initial check in to the check out, the staff was extremely friendly. The rooms were spotless, we spilled water in the floor and used white towels to pick it up. By accident we found out just how clean the floors truely were when the white towels that we used were still white! I was a little hesitant as we had never stayed in this line of hotels before.
Michele
Michele, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Oscar
Oscar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Family Friendly
Wonderful people and service. I went in and asked for a couple things of milk at night for my baby to drink and they gave me a gallon of milk that they had on hand. Very nice and helpful. Thanks for having us!
Michael
Michael, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Melissa
Melissa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
TJ
TJ, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Gipsy
Gipsy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
tim
tim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
SureStay at Helen, Ga
Staff was wonderful. Accommodations were good. Room was clean. Right in the middle of where we needed to be. Everything was within a 5-10 minute walk. Didn’t drive anywhere, which is great because traffic got heavy during the day and through the evening hours. Provided breakfast was ok. Cereal, oatmeal, yogurt, coffee and tea. We were there to try the local restaurants, so breakfast wasn’t a big thing for us. Staff was very welcoming. Would definitely stay again.
Francisco
Francisco, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
RONALD T
RONALD T, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Location location location
Great location. Walked to everything. Comfortable AMA good service
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Tabatha
Tabatha, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Tiffany
Tiffany, 2-night family trip
Verified Hotels.com guest review
6/10 Good
16 Nov 2024
Yoandrys
Yoandrys, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Great Customer Service!
Great visit , customer service was the best ! Needs a little update but we would stay there again!
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Highly recommend
Front desk service was great, she made sure to show me my room number rather than speak it out loud as there were others in the vicinity. Room was clean, bed was comfy, shower was nice. The tv remote didn’t work great and the AC was difficult to get going.
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Mary at Front desk checked us in, she provided friendly and excelent customer service, she was great. Hotel location is perfect walking distance to everything. The room and over all the hotel is very clean, beds and pillows are confortable. Will stay there again.