In the heart of Cuernavaca, Holiday Inn Cuernavaca, an IHG Hotel offers a vibrant retreat with a poolside bar and 2 outdoor pools. Enjoy garden views at Las Cascadas restaurant or explore the nearby city center. With free in-room WiFi, helpful staff have left previous guests impressed.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Connecting rooms available
Bar
Gym
Pet-friendly
24/7 front desk
Pool
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
2 outdoor pools
Breakfast available
Fitness centre
Children's pool
Pool bar
24-hour room service
24-hour business centre
Business centre
Meeting rooms
Terrace
For families (6)
Free cots/infant beds
Children's pool
Playground on-site
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
The current price is £79
£79
includes taxes & fees
23 Feb - 24 Feb
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Premium Room, 2 Double Beds
Premium Room, 2 Double Beds
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
28.0 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
28 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
28 sq m
Sleeps 3
1 King Bed
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
28.0 sq m
Sleeps 5
2 Double Beds
View all photos for Premium Room, 1 King Bed
Premium Room, 1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
28.0 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room
Standard Room
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
28 sq m
Sleeps 2
1 Single Bed
View all photos for Standard Room, 1 King Bed, Accessible
Standard Room, 1 King Bed, Accessible
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
28 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Ground Floor
Standard Room, 1 King Bed, Ground Floor
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
28 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Pool View
Standard Room, 1 King Bed, Pool View
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
28 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
32 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed with Sofa bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
32 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Similar properties
Holiday Inn Express Hotel & Suites Cuernavaca by IHG
Holiday Inn Express Hotel & Suites Cuernavaca by IHG
Benito Juarez International Airport (MEX) - 100 min drive
Restaurants
Gusto - 10 min walk
Don Atilio - 5 min walk
Taqueria el Circo - 7 min walk
Tacos Arabes - 3 min walk
Café Punta del Cielo - 3 min walk
About this property
Holiday Inn Cuernavaca by IHG
When you stay at Holiday Inn Cuernavaca by IHG, you'll be within a 10-minute drive of Galerias Cuernavaca Mall. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Las Cascadas, which serves breakfast, lunch and dinner. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
120 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Free secured, uncovered on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–noon on weekdays and 7:00 AM–1:00 PM on weekends
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Playground
Children's menu
Working away
24-hour business centre
Meeting rooms
Conference space (28417 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Safe-deposit box at front desk
Terrace
Fitness centre
2 outdoor pools
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Las Cascadas – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 545 for adults and MXN 265 for children
Children & extra beds
Rollaway beds are available for MXN 570.0 per night
Pets
Pets are allowed for an extra charge of MXN 982.5 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Cuernavaca
Holiday Inn Hotel Cuernavaca
Holiday Inn Cuernavaca Hotel
Cuernavaca Holiday Inn
Frequently asked questions
Does Holiday Inn Cuernavaca by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Cuernavaca by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Cuernavaca by IHG?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Holiday Inn Cuernavaca by IHG?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of MXN 982.5 per pet, per night. Food and water bowls are available.
Is parking offered on site at Holiday Inn Cuernavaca by IHG?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Holiday Inn Cuernavaca by IHG?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Cuernavaca by IHG and nearby?
Holiday Inn Cuernavaca by IHG has 2 outdoor pools and a fitness centre.
Are there restaurants at or near Holiday Inn Cuernavaca by IHG?
Yes, Las Cascadas offers garden views.
What's the area around Holiday Inn Cuernavaca by IHG like?
Holiday Inn Cuernavaca by IHG is in the heart of Cuernavaca, a short 6-minute walk from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.
Holiday Inn Cuernavaca by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
30 Mar 2024
Good hotel to spend the weekend
Victor
Victor, 1-night trip
10/10 Exceptional
27 Apr 2023
Close to dining options and also has great buffet on the weekends
christina
christina, 5-night trip
10/10 Exceptional
25 Mar 2023
Beautiful place
Andrea
Andrea, 3-night trip
10/10 Exceptional
15 Jul 2024
Great service and cleanliness.
A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also.
Would highly recommend it!
Diana
Diana, 7-night trip
10/10 Exceptional
6 Mar 2023
Nice and clean hotel. Friendly staff.
Carlos
Carlos, 1-night trip
10/10 Exceptional
15 May 2023
Staff and property are great
Mariana
Mariana, 1-night trip
10/10 Exceptional
4 Jul 2023
I like it because it has very nice pool the service its excellent and the vegetation is amazing.
Armando
Armando, 7-night trip
8/10 Very good
19 May 2024
Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Scott
Scott, 2-night trip
10/10 Exceptional
2 Oct 2023
Agradable
Ernesto
Ernesto, 2-night trip
6/10 Good
5 Nov 2023
Property is decent but restaurant service is super slow and my room’s A/C never got cold (even after hours of being on). Location is good and the staff is friendly, but the rooms are super noisy
Enrique
Enrique, 1-night trip
2/10 Poor
7 Mar 2023
Worst Hotel
One of the worst hotels I've ever stayed in. Would not allow me to have breakfast because I did not have a prepaid voucher, could not charge to room or pay cash. The common areas and the room were not clean.
Charles
Charles, 4-night trip
8/10 Very good
16 Feb 2025
Todo en general bien menos el estacionamiento ya que regresaron mi vehículo extremadamente sucio por desechos de pájaros y hojas de árbol.
Verified traveller
2-night trip
10/10 Exceptional
14 Feb 2025
Muy limpio y con todo lo necesario para tu estancia.
José Antonio
José Antonio, 2-night trip
8/10 Very good
10 Feb 2025
Juan Carlos
Juan Carlos, 1-night trip
8/10 Very good
9 Feb 2025
Corina
Corina, 1-night trip
10/10 Exceptional
5 Feb 2025
Mejoraría la atención.
Todo ok. Salvo que ordenar alimentos se volvía eterno porque creo estaban sin personal suficiente, lo demás, todo ok.
Jorge Carlos
Jorge Carlos, 2-night trip
8/10 Very good
4 Feb 2025
PABLO C
PABLO C, 2-night trip
2/10 Poor
24 Jan 2025
Elijan otra opción , fiesta Inn está cerca
Horrible los cuartos cuentas con un reflector de movimiento que literalmente está activo y encendido las 24 horas y dormir es imposible
Gustavo
Gustavo, 1-night trip
10/10 Exceptional
22 Jan 2025
Efren
Efren, 1-night trip
10/10 Exceptional
22 Jan 2025
Emilio
Emilio, 3-night trip
2/10 Poor
17 Jan 2025
Fabrizio
Fabrizio, 1-night trip
10/10 Exceptional
13 Jan 2025
Excelente!!
Excelente! La Srita Fernanda en recepción súper
bien y nos trató de maravilla!!
Pedro Joaquín
Pedro Joaquín, 1-night trip
8/10 Very good
3 Jan 2025
Excelente opcion
Es la segunda vez que me hospedo aqui, engeneral muy recomendable. En particular estoy muy satisfecho con el Buffet Dominical, muy completo y variado. El ambiente muy familiar y agradable. Solo una cosa demerito la estancia, la tina de hidromasaje del cuarto no funcionaba, y a pesar de que no solicitamos ni la reparacion ni el cambio de habitacion, considero que el equipamiento de la habitacion debe estar funcional todo el tiempo.
Gabriel
Gabriel, 1-night trip
10/10 Exceptional
19 Dec 2024
Para relajarse y disfrutar
Adrian
Adrian, 2-night trip
6/10 Good
16 Dec 2024
Estancia
El precio es alto para el nivel de Hotel, y de habitaciòn, que es un poco incomoda