San Juan (SJU-Luis Munoz Marin Intl.) - 21 min drive
Sacred Heart Station - 29 min walk
Restaurants
Bebo's Cafe - 5 min walk
La Cueva Del Mar Calle Loiza - 7 min walk
Dulcesalado - 4 min walk
Cafe Regina - 2 min walk
Tostado - 6 min walk
About this property
Acacia Boutique Hotel
When you stay at Acacia Boutique Hotel, you'll be within a 10-minute drive of Pan American Pier and Port of San Juan. Guests can take a dip in the outdoor pool and indulge in massages. A hot tub, a terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff and beach location.
Languages
English, Spanish
At a glance
Hotel size
21 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternative location: [At Wind Chimes Inn]
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 14 kg per pet)*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Travelling with children
Children stay for free (see details)
What to do
On the beach
Access to nearby outdoor pool
Bike rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Working away
Conference space (592 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Wedding services
Multilingual staff
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Hot tub
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Room amenities
Be entertained
26-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guest rooms can be used for USD 2 per night
Pets
Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan
Frequently asked questions
Does Acacia Boutique Hotel offer free cancellation for a full refund?
Yes, Acacia Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Acacia Boutique Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 9:00 PM.
Are pets allowed at Acacia Boutique Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 14 kg per pet. There's a charge of USD 25 per pet, per day.
Is parking offered on site at Acacia Boutique Hotel?
Sorry, there's no on-site parking at Acacia Boutique Hotel.
What are the check-in and check-out times at Acacia Boutique Hotel?
Check-in start time: 4 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Acacia Boutique Hotel?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (20-min walk) and Casino Metro (5-min drive) are both nearby.
What is there to do at Acacia Boutique Hotel and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Acacia Boutique Hotel also has a garden and access to a nearby outdoor pool.
What's the area around Acacia Boutique Hotel like?
Acacia Boutique Hotel is on Playa Ocean Park in Santurce, a short 20-minute walk from Casino del Mar at La Concha Resort and 13 minutes' walk from Museo de Arte de Puerto Rico. The local area is walkable and popular for its beaches.
Acacia Boutique Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Dec 2024
Jesse
Jesse, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
MARLENE
MARLENE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Amazing
Kerly
Kerly, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
27 Sept 2024
La propiedad es buena queda cerca de la playa y de tiendas. Lo único que no me gusto es que no tiene parquin y que la picina el agua es caliente y no pude utilizarla.
Celia
Celia, 2-night trip
Verified Expedia guest review
6/10 Good
25 Sept 2024
The hotel was excellently located the dood is delicious in the onsite restaurant. However the last day and a half the lughts were off so it was hot nuggy and uncomfortable with no accommodations not even water they had. Kind of ruined the trip.
Jessica
Jessica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
The safe didn't work in my room 305 it needs to be fixed however everything else was fine
raekwon
raekwon, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Rada
Rada, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Sept 2024
Amy
Amy, 5-night trip
Verified Expedia guest review
6/10 Good
9 Sept 2024
Loved the heated pool. But furniture at room were worn out.
Gaby
Gaby, 1-night romance trip
Verified Expedia guest review
8/10 Very good
4 Sept 2024
Property has a restaurant the niche , very good vibes and pool , hot tub and cold pool next door at there sister hotel .. easy way out of the city ! We left everyday and came back , car is a must from here or $$$ for Uber .. will be back to Puerto Rico again !
Marcus westley
Marcus westley, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Great place
Front desk guys amazong and welcoming as always goind above an beyond
Jose
Jose, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 Sept 2024
The hotel i cute very cozy, But for my taste it smelled really unpleasant it smelled like everything wasnt fully dried like wet, humid with a mixture of cleaning supplies... bathroom shower had a leak it dripped all night. I am unsure but i feel like the bed aheeta werent clean my kids said they felt like they're was bed bugs they were itchy. Includint myself... the location is convenient and close to the SJU airport.
Orquidea
Orquidea, 1-night family trip
Verified Expedia guest review
2/10 Poor
2 Sept 2024
The Full Standard room is not the same as the one illustrated in the photos on the Expedia platform (misleading advertisement). It is much smaller, like for a single person. The bed was stained and had hair on it. The floor was full of dust, you couldn't walk barefoot. They were never cleaning, much less changing the sheets and towels. When I went to notify the front desk, the person in charge gave me sheets and towels so I could change them. The sheets he gave me were also stained and when I went to notify him he was not at his workplace. So another guest told me where the sheets were and I went to look for clean sheets since there was no one to take care of me. The air conditioning turns off for a couple of hours and then comes back on. The fan can't hold any more dust. The place has no parking and it is impossible to get a nearby parking space.
Betzaida
Betzaida, 2-night trip
Verified Expedia guest review
8/10 Very good
31 Aug 2024
No parking
Eunice
Eunice, 1-night family trip
Verified Expedia guest review
6/10 Good
30 Aug 2024
Our flight got delayed and we notified them of the delay got to the hotel and nobody was there to check us in so we were on the street all night no vending machine no refrigerator or microwave no parking had to park 5 blocks away
Timothy
Timothy, 4-night romance trip
Verified Expedia guest review
2/10 Poor
28 Aug 2024
THERE IS NO OCEAN VIEW. THEY LIE. EXPEDIA WONT REFUND YOU EITHER. STAY AWAY.
Ian
Ian, 7-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Desire
Desire, 3-night trip
Verified Expedia guest review
2/10 Poor
21 Aug 2024
Front desk staff not friendly, room are too small, my room left with 1 hanger, a broken chiller fridge and a small dressing chair.
toilet flashing system broken.
Jeannie
Jeannie, 4-night trip
Verified Hotels.com guest review
8/10 Very good
20 Aug 2024
Property was nice overall. It's very cute and quiet, the pool was too hot to ever get in. Not sure if it was heated but too hot for my liking.
David
David, 5-night romance trip
Verified Expedia guest review
6/10 Good
19 Aug 2024
This property has NO parking at all. Hotel rooms very small. Daily rate is way over priced. Rate should be no more than $80.00. I wouldn’t stay again
Markesha
Markesha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
We had an emergency and suddenly needed a different hotel. The staff were helpful in helping my family and I settle in. And the restaurant…… BEST PANCAKES EVER!!!!!!!
Jervina
Jervina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Amazing!
John
John, 3-night romance trip
Verified Expedia guest review
8/10 Very good
13 Aug 2024
ROOM WAS CLEAN, STAFF WAS NICE , ROOMS DIDNT HAVE PHONES SO YOU NEEDED TO WALK DOWN TO FRONT DESK FOR NEEDS, NO MICROWAVE TO WARM FOOD , BUT OVERALL I WOULD STAY AGAIN AND RECCOMMEND .
Shandalyn
Shandalyn, 4-night romance trip
Verified Expedia guest review
8/10 Very good
11 Aug 2024
I love the unique old classic look that it has . It makes you feel at home and more personal space than a regular hotel. I didnt get to try the jacuzzi but it look amazing and cozy . It was a really good vibe !
Angel
Angel, 1-night trip
Verified Expedia guest review
2/10 Poor
7 Aug 2024
Neither Expedia nor Acacia honored the cancellation charge of one (1) evening 13June as my son and I traveled to El Yunque instead of staying at Acacia. I had called well in advance of the several deadline (and before midnight). Also, the room provided by Acacia on 12June was not an ocean view as I had requested and booked from Expedia. Upon discussing with the front-desk personnel, it was stated that Expedia determines which rooms are ocean and the room they provided me on 12June had been "approved" by Expedia. I spent several hours chatting with Expedia via Expedia's chat feature and nothing was resolved. To-date, I still have neither received a refund for the 13June non-stay nor money back for the non-ocean view room. Highly disappointed in both Expedia and Acacia. I will most likely not use Expedia now for my next trip of Camino de Santiago.