2/10 Poor
31 Dec 2024
Don't stay here
Showed up a bit early and tried to check in. Wouldn't let me check in early which I understand but then offered to let me check in early for $100. I waited and when I finally was able to check in the room was a disgusting. Used condoms all over the bed beer bottles and cans everywhere.i asked for a refund but they refused. Then they made me wait and told me they would get me another room. I paid for a king size bed and ended up getting a room with a full size bed. I'm usually pretty understanding but this was the worst experience I've ever had. Made me wait after check in time and then downgraded me without offering a discount or refund.
Verified traveller
1-night trip
Verified Hotels.com guest review