San Antonio International Airport (SAT) - 12 min drive
San Antonio Station - 18 min walk
Restaurants
Casa Rio - 4 min walk
Whataburger - 2 min walk
McDonald's - 4 min walk
Durty Nelly's Irish Pub - 4 min walk
Iron Cactus Mexican Restaurant and Margarita Bar - 4 min walk
About this property
Hotel Contessa
Hotel Contessa features a rooftop terrace and puts you only steps from River Walk. You can visit the spa to indulge in deep-tissue massages, body wraps or Ayurvedic treatments, and American cuisine is served at Ambler Texas Kitchen, which is open for breakfast, lunch and dinner. Other highlights at this Mediterranean hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say great things about the pool and comfortable beds.
Languages
English, Spanish
At a glance
Hotel size
265 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 18 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Parking
On-site valet parking (USD 53 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
Free local calls
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
LED light bulbs
Recycling
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
THE SPA AT HOTEL CONTESSA has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is open selected days.
Dining
Ambler Texas Kitchen – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
The Cork Bar – This bar serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 75.00 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Administrative fee: USD 1.25 per accommodation, per night
Service fee: 2.5 per cent
Resort fee: USD 9.75 per accommodation, per night
Resort fee inclusions:
Concierge service
Fitness centre access
In-room safe
Newspaper
Pool access
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15 to 25 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.5 per cent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125.00 per pet (may vary based on length of stay)
Parking
Valet parking costs USD 53 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
The seasonal pool is open from March to December
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 21 years old are not allowed in the pool from 8-10 PM.
Also known as
Contessa Luxury Suites
Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Riverwalk Suites
Hotel Contessa Luxury Suites
Hotel Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Suites Riverwalk San Antonio
Hotel Contessa Luxury Suites Riverwalk
Contessa Luxury Suites Riverwalk San Antonio
Contessa Luxury Suites Riverwalk
Frequently asked questions
Does Hotel Contessa offer free cancellation for a full refund?
Yes, Hotel Contessa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Contessa?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Contessa?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 125.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Contessa?
Yes. Valet parking costs USD 53 per night.
What are the check-in and check-out times at Hotel Contessa?
Check-in start time: 4:00 PM; check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hotel Contessa and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Contessa also has an outdoor pool and a 24-hour fitness centre, as well as spa services.
Are there restaurants at or near Hotel Contessa?
Yes, Ambler Texas Kitchen offers al fresco dining and American cuisine.
What's the area around Hotel Contessa like?
Hotel Contessa is located by the river in Downtown San Antonio, a short 5-minute walk from River Walk and 7 minutes' walk from Alamo. Travellers say that the area is walkable and good for shopping.
Hotel Contessa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
29 Dec 2024
Disappointed stay
Called front desk after check-in to request a bath robe. Said it was on it's way and never arrived. Live music playing in the bar area went way too late. Tried calling valet to retrieve car and was busy after multiple attempts and had to wait at drive. Never saw a hotel attendant in the pool area where "many" used towels were on lounges. Given the price of rooms, meals, drinks, and parking this stay did not meet expectations.
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2024
Sharyn
Sharyn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Perfection on the riverwalk
This was the most hospitable and friendly hotel we have stayed at in our travels. It is in a quieter area of the riverwalk which was nice. Our dogs were welcomed and loved on the whole time we were there. The room is soundproof and a perfect size/layout for a family. The drinks at the bar are delicious and nice to have a comfortable place to relax and rest between outings. The whole staff is by far the friendliest and most helpful of any hotel we have ever encountered. We had a wonderful Christmas vacation there.
Christie
Christie, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
4/10 Fair
27 Dec 2024
Dissapointed
I am disappointed with my experience at Hotel Contessa. This was my first time staying and probably my last. For the amount of money I spent I expected more. The room temperature was very cold, when I called for maintenance I was told everyone was trying to heat their rooms and it would probably take two or more hours for the heat to kick in. The traffic could be heard through the walls as well as the other guests in the hotel. I was looking forward to a better stay because I had heard good things about Contessa, unfortunately that wasn't the case for my family and I.
Ruth
Ruth, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2024
Carson
Carson, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Marco
Marco, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Sharon H.
Sharon H., 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Jorge
Jorge, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Great location, comfortable beds and very friendly and hospitable staff!
Michele
Michele, 3-night family trip
Verified Hotels.com guest review
6/10 Good
23 Dec 2024
Sylvia
Sylvia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 Dec 2024
Rene
Rene, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Another great stay
I have been to this hotel several times and this time did not disappoint. The hotel is beautiful! The staff are very helpful and accommodating. The location is perfect and the rooms are clean.
Shiela
Shiela, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
This hotel was the best hotel by far I have stayed in. Wonderful customer service!
Connie
Connie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
The staff was great and very accommodating. This wasn't our time time at the hotel but it still continues to be one of the best in city. Very spacious and the rooms always have enough items for us.
Juan
Juan, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 Dec 2024
Not worth what I paid
The room was decent. The window facing the river was not impressive at all from the 8th floor, may be better on the lowest floor. Toilet ran the entire two stays, which was annoying at night. We advised the front desk, it was not repaired. The mattresses are not very comfortable and the room had two full-size beds rather than two queen-size beds. The pool is not heated. The worst part was the extra cost for parking, the extremely high cost was ridiculous. I would stay again only of the total cost per night is less than half of what I paid. I would have rather paid much less and stayed at a Holiday Inn, even if I had to walk a couple blocks to the hotel.
hector
hector, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Aliyah
Aliyah, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Kelly
Kelly, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Anthony
Anthony, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Favorite Hotelon Riverwalk
This is by far my favorite hotel on the Riverwalk. Very clean, friendly staff, great food, great bar, comfortable seating in the bar area. Rooms are large, clean and beds aee comfortable. I just love everything about this hotel.
Kimberly
Kimberly, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Tamara
Tamara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Amazing Stay!
Great stay will be returning in the future
Adrian
Adrian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
JoAnn
JoAnn, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 Dec 2024
Not bad, but will stay elsewhere next time
It was very expensive for the quality. We’ve stayed on the Riverwalk at other hotels with better views. There is only one place to eat. It’s expensive and there are limited offerings. We could not adjust the thermostat so we literally froze and had to ask for extra blankets. Housekeeping was very very nice. The check-in procedure was messed up since there were policies and procedures were not the same as what was written on hotel.com so we ended up having an issue with checking in.