Located near a train station, AQUA Hotel Aquamarina & Spa is a great choice for a stay in Santa Susanna. You can visit the spa to be pampered with sports massages, body wraps or manicures and pedicures, and Buffet Restaurant, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 poolside bars, an indoor pool and an outdoor pool. Fellow travellers love the helpful staff.
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Parking
On-site self-parking (EUR 15 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Off-site parking within 164 ft (EUR 9 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
3 restaurants
2 bars/lounges
2 poolside bars
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Playground
Children's menu
What to do
Basketball
Volleyball
Archery
Shopping
Pool table
Beach nearby
Bike rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Scuba-diving nearby
Scooter/moped hire nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Facilities
1 building/tower
Built in 1989
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
An outdoor pool
An indoor pool
Arcade/games room
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Grab bar near toilet
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
26-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi
Phone
More
Daily housekeeping
In-room safe (surcharge)
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Wellnes Spa (pago supl) has couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.
Dining
Buffet Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Burger Club – This poolside restaurant serves lunch and dinner. A children's menu is available.
Il Veneziano – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
Safes in guest rooms can be used for EUR 4 per day
Renovations and closures
The property is closed between 2 November and 31 March.
Parking
Self-parking costs EUR 15 per day with in/out privileges
Parking is available nearby and costs EUR 9 per night (164 ft away)
Pool, spa, & gym (if applicable)
Facility access costs EUR 10 per person, per day. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
Guests under 2 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number HB-003862
Also known as
Aqua Aquamarina
Aqua Aquamarina Hotel
Aqua Hotel Aquamarina
Aquamarina Aqua Hotel
Aqua Hotel Aquamarina Santa Susanna
Aqua Aquamarina Santa Susanna
Aqua Hotel Aquamarina Spa
Aqua Aquamarina & Spa
Aqua Hotel Aquamarina & Spa Hotel
Aqua Hotel Aquamarina & Spa Santa Susanna
Aqua Hotel Aquamarina & Spa Hotel Santa Susanna
Frequently asked questions
Is AQUA Hotel Aquamarina & Spa currently open?
The property is closed between 2 November and 31 March.
Does AQUA Hotel Aquamarina & Spa offer free cancellation for a full refund?
Yes, AQUA Hotel Aquamarina & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AQUA Hotel Aquamarina & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at AQUA Hotel Aquamarina & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AQUA Hotel Aquamarina & Spa?
Yes. Self-parking costs EUR 15 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at AQUA Hotel Aquamarina & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at AQUA Hotel Aquamarina & Spa?
No, this hotel doesn't have a casino, but Gran Casino Costa Brava (16-min drive) is nearby.
What is there to do at AQUA Hotel Aquamarina & Spa and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation on-site includes basketball and volleyball. Enjoy treatments at the spa and relax in the indoor and outdoor pools. AQUA Hotel Aquamarina & Spa also has 2 poolside bars, 2 bars and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near AQUA Hotel Aquamarina & Spa?
Yes, there are 3 on-site restaurants, featuring poolside dining.
Does AQUA Hotel Aquamarina & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around AQUA Hotel Aquamarina & Spa like?
AQUA Hotel Aquamarina & Spa is a short 8-minute walk from Santa Susanna Station and 10 minutes' walk from Santa Susanna Beach.
AQUA Hotel Aquamarina & Spa Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
3 Nov 2024
No games room or pool access
I selected the hotel due to the facilities. Pool and games room. I have an 8 year old. The indoor pool was additional cost, ok, but then I couldn’t book. It was full! The games room was closed. Very frustrating
Bryan
Bryan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Sept 2024
The hotel was in a good location. Very walkable.
KATHY
KATHY, 2-night romance trip
Verified Expedia guest review
6/10 Good
23 Aug 2024
Daniella
Daniella, 7-night trip
Verified Hotels.com guest review
6/10 Good
29 Jul 2024
Poor air condition in the whole hotel
Harris
Harris, 4-night trip
Verified Expedia guest review
8/10 Very good
22 Jul 2024
Bram de
Bram de, 6-night trip
Verified Expedia guest review
8/10 Very good
13 Jul 2024
We had a great time at this property. The train station is close by as well as the beach. The service was impeccable. My only critique was the internet which is why I did not give 5 stars as it is spotty. However this is minor and we would definitely stay here again.
Vincent
Vincent, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2024
I loved everything about my stay..it was perfect in every way..nice food and service by everyone.. keep up the good work guys..
Anil
Anil, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jun 2024
Sean
Sean, 2-night trip
Verified Expedia guest review
2/10 Poor
28 May 2024
Horrible
My stay at the Aqua hotel was terrible, I booked a suite that was 400sq ft and because I decided to bring my daughter at the last minute they refused to let me stay in the suite that I booked and placed me in a tiny room that was 220sq ft that was cramped with four beds in it. Online the room I booked stated sleeps 3. I spent the first day of my trip going back and forth with management and customer service trying to get refunded and change hotels. It was a total nightmare
Shailah
Shailah, 4-night family trip
Verified Hotels.com guest review
6/10 Good
25 Apr 2024
Suleyka
Suleyka, 2-night trip
Verified Expedia guest review
8/10 Very good
3 Nov 2023
Staff was great. Rooms could have been a bit cleaner
Keith
Keith, 2-night trip with friends
Verified Expedia guest review
6/10 Good
1 Oct 2023
Property is low cost and in terms of value it was fair. The junior suite looked on to balconies of the adjacent hotel, the metal camp bed style bed was terribly uncomfortable.
The hotel itself was average in every way, nothing too bad, nothing to say was particularly good either, other than the bar staff being very friendly. I’d say for two nights out of season it was fine but in peak summer I can imagine the lifts, breakfast, checkout, Sun loungers etc being very over crowded.
Elizabeth
Elizabeth, 2-night romance trip
Verified Expedia guest review
8/10 Very good
20 Sept 2023
Entertainment every night, hard working staff, recreation, comfortable.
But charging to gym and spa ?
Paul
Paul, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Sept 2023
Our experience was great. The food was very good, a lot of things to do. The only downside I had was with cleanliness. We asked every day for the room to be cleaned and made up. And even when they did came and organized the room, they never swept the floors. But I will give it 9 out of 10
Marjorie
Marjorie, 3-night family trip
Verified Expedia guest review
8/10 Very good
1 Aug 2023
good for young families
Joined our daughter's family for a week here. Otherwise we wouldn't choose such a relatively large family hotel. It was all about boys 8 & 11 have a good time - which they did. A lot of time spent in pool and sea [10 min walk]. HB meal choice was fine for them; okay for us [wow, the restaurant staff work hard!]. Outside entertainment 9.30 okay. Particularly good guitarist one evening. All thought bed's too hard and rooms dated - but okay. Reception staff good. Cutting a long story short - getting a few drinks at bar either slow or very slow; and bathroom could have been brushed better before our arrival.
S A
S A, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Jul 2023
Great location and good services
Hany
Hany, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2023
Kam-Wing Ricky
Kam-Wing Ricky, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 May 2023
William
William, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 May 2023
Great family trip!
Great time! Amazing location & we had a fabulous view of the pool!
ANITRA
ANITRA, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Apr 2023
We stayed here as part of our road trip through Spain. A family of two adults and two teenage kids. The hotel was easy to find via sat nav. You actually get to the hotel around the back where you can drop everyone and all the cases etc off easily with good access. There is free parking in an off road car park nearby or you can park across the road at a daily cost. The hotel is very clean and the staff were excellent, very helpful and polite. We were there in April so the pool was a bit too cold to use but that’s not the hotels fault. You can use the indoor one at a charge (worked out 40 euros for two hours for four of us with shower caps that had to be purchased and used). The hotel itself is nice and clean and well looked after. There was evening entertainment. We went half board. The hospitality staff were very helpful. Our daughter suffers from allergies and they were very helpful with selecting and even cooking her food separately which was very kind. The food was a bit repetitive from night to night but that’s quite a general thing we’ve found. Santa Susanna itself doesn’t have much going on. We found ourselves jumping in the car and driving 20mins to Lloret de mar. We also went to tossa de mar which was very pretty and to Blanes for the day. There are much nicer beaches at all these places and you don’t have to try and cross a train line to get to the beaches. That was our only gripe. Everything else was fine. There’s plenty of public transport around if you need it.
wayne
wayne, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Apr 2023
Nice hotel, restaurant is more like a school canteen, cleanliness can be improved.
Ivan
Ivan, 2-night family trip
Verified Expedia guest review
8/10 Very good
3 Oct 2022
Rebecca
Rebecca, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2022
Juan
Juan, 5-night trip
Verified Expedia guest review
8/10 Very good
17 Aug 2022
Great area to be . Great service. Room wasn’t that great . 2.5 star for the room overall.
Malgorzata
Malgorzata, 3-night family trip
Verified Expedia guest review
2/10 Poor
31 Jul 2022
This is definitely NOT a 4 star hotel. The rooms are not clean at all and very dated and small. Paper thin walls. I could hear the man above me snoring every night! You can hear people outside your room almost as if they were inside it. Small rooms and so overcrowded. The only positive is the buffet, food was good and staff had it organized well even though the line to get in would sometimes stretch to all the way out the lobby and past the elevators. I would not recommend this hotel or stay here again.