At the heart of the archaeological park, Santa Elena, YUC, 97844
What's nearby
Uxmal Archaeological Site - 2 min walk - 0.2 km
Pyramid of the Magician - 9 min walk - 0.8 km
House of the Turtles - 13 min walk - 1.1 km
Governors Palace - 13 min walk - 1.1 km
Grutas de Loltún - 3 min drive - 3.2 km
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 65 min drive
Airport shuttle (surcharge)
Restaurants
Ppapp Hol Chac - 4 min drive
Restaurant Bar Cana-Nah - 4 min drive
Halach Uinic - 4 min drive
Yax Beh Uxmal - 4 min drive
Coole Chepa Chi - 5 min walk
About this property
Hacienda Uxmal Plantation & Museum
Hacienda Uxmal Plantation & Museum is a great choice for a stay in Santa Elena. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and Mexican cuisine is served at RESTUARANTE UXMAL, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this all-inclusive resort. Fellow travellers love the helpful staff.
All-inclusive
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Languages
English, French, Spanish
At a glance
Hotel size
67 units
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Barbecue grills
Private dining
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Ecotours
Hiking/biking trails
Cave exploring nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1950
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Mosquito nets
Fitness centre
An outdoor pool
Full-service spa
Banquet hall
Colonial architecture
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
29-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down duvet
Soundproofed rooms
Alarm clock
Bed sheets provided
What to enjoy
Furnished patio
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
RESTUARANTE UXMAL – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Awards and affiliations
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 200 to 250 for adults and MXN 200 to 250 for children
Airport shuttle service is offered for an extra charge of MXN 4100.00 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle service for children up to age 12 costs MXN 5000.00 (return)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hacienda Hotel Uxmal
Hacienda Uxmal Plantation Museum Resort Santa Elena
Uxmal Hacienda Hotel
Hacienda Uxmal Plantation Museum Hotel
Hacienda Plantation Museum Hotel
Hacienda Uxmal Plantation Museum Resort
Hacienda Plantation Museum
Hacienda Uxmal Plantation Museum Santa Elena
Hacienda Uxmal Plantation Mus
Hacienda Uxmal Plantation Museum
Hacienda Uxmal Plantation & Museum Resort
Hacienda Uxmal Plantation & Museum Santa Elena
Hacienda Uxmal Plantation Museum All Inclusive
Hacienda Uxmal Plantation & Museum Resort Santa Elena
Frequently asked questions
Does Hacienda Uxmal Plantation & Museum offer free cancellation for a full refund?
Yes, Hacienda Uxmal Plantation & Museum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda Uxmal Plantation & Museum?
Yes, there's an outdoor pool.
Are pets allowed at Hacienda Uxmal Plantation & Museum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hacienda Uxmal Plantation & Museum?
Yes, there's free self parking.
Is an airport shuttle service offered by Hacienda Uxmal Plantation & Museum?
Yes, an airport shuttle is available. The charge is MXN 4100.00 per vehicle one-way.
What are the check-in and check-out times at Hacienda Uxmal Plantation & Museum?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing is available.
What is there to do at Hacienda Uxmal Plantation & Museum and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hacienda Uxmal Plantation & Museum also has a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Hacienda Uxmal Plantation & Museum?
Yes, RESTUARANTE UXMAL offers Mexican cuisine.
Does Hacienda Uxmal Plantation & Museum have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around Hacienda Uxmal Plantation & Museum like?
Hacienda Uxmal Plantation & Museum is a short 2-minute walk from Uxmal Archaeological Site and 9 minutes' walk from Pyramid of the Magician.
Hacienda Uxmal Plantation & Museum Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Mar 2024
marilyn
marilyn, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 Feb 2024
The property is very beautiful, so no complaints there. However, the WiFi never worked and the room had a TV with only two channels and both had some much noise that they were impossible to watch. Due to the limited dining choices on the property (they only serve breakfast from 7-10 am), we had to eat once across the highway at a very overpriced location. If you have a car, I would recommend driving to Santa Elena or Ticul to find dining options.
Jose
Jose, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Feb 2024
Excellent location across from Uxmal ruins. Very interesting history of the Hacienda as well, including famous people such as Queen Elizabeth who stayed there! Breakfast was delicious and pool cocktails were also great. Grounds are beautiful and filled with colorful birds. Staff was accommodating. Don't expect uber modern luxury.
Karina
Karina, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Feb 2024
Exceptional Hotel Walk to Uxmal
Loved everything about this hotel. Service was exceptional, warm and helpful. Spacious, lovely room and grounds. Enjoyed reading about the history of the hacienda. Especially appreciated that we could walk a very short distance to Uxmal ruins so we were able to beat the crowds. Breakfast at the hotel had a great selection. Had to walk a short distance for lunch and dinner but enjoyed the food at both of the meals. Highly recommend this hotel.
Donna
Donna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2024
Beautiful site. Right adjacent to Archeological Park.
Robert T
Robert T, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jan 2024
Quiet and safe place, located very close the Uxmal ruins. Very nice old Hacienda, with lovely gardens and surrounded by nature. Our room had a fantastic view of the adjacent green areas. Bathroom with tub was in excellent condition. Be aware that dinner and lunch are held in the restaurant that is slightly farther from hotel, near the entrance to Uxmal; you'll will need to drive but it's no big deal. Also, pool is not heated.
Overall, great experience. We will definitely go back.
Erika
Erika, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Dec 2023
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2023
Louis
Louis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Apr 2023
Right next to Uxmal, walk to the awesome pirámides!!! This place is pretty cool, old hacienda NICE!!!!
Arturo
Arturo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Apr 2023
Weekend Retreat
Super relaxing weekend getaway from Merida. Rooms really nice, lots of outdoor seating. Pool was great. Not many dining options around. Breakfast at hotel was quite good. Will definitely come stay again.
Blair
Blair, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Mar 2023
Beautiful property. The only negative was the lack of a currency exchange which was advertised on the website. Pesos are very hard to find.The manager, Biensur, was very helpful
Robert
Robert, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2023
The best!!!
It’s always wonderful. Our 8th time there. Everyone is friendly. The place is beautiful and tranquil.
Robert
Robert, 4-night trip
Verified Hotels.com guest review
8/10 Very good
3 Mar 2023
The Hacienda Uxmal is beautiful, charming, comfortable and clean. It is a perfect location to stay as you explore the Uxmal Ruins and travel the Ruta Puuc.
Barbara
Barbara, 2-night family trip
Verified Expedia guest review
4/10 Fair
11 Feb 2023
Advertised wifi but it was barely good enough for email. Service dropped every 30 seconds regardless of which router on the property you sat next too. No bicycles as advertised. Restaurant is only open for breakfast. You have to cross a dangerous road in the dark to get to the only restaurant that's open at the resort by the ruins. Property itself is beautiful and the pool is very nice. We left a day early because without wifi I couldn't work and my wife couldn't study. Property told us they'd give a refund for the 2nd night but have only gotten a run around from them and Expedia who each blame the other but neither will call the other and leave me as the middle man between what he said and what she said. Would not stay there again.
David
David, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Jan 2023
Beautiful historic site. The Chocolate Plantation and Uxmal site is within walking distance and worth the visit.
margarita
margarita, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
19 Jan 2023
Not a 4 star
Our last stay was early 2020 before the pandemic.
Now it's minimalist
There is no lunch or dinner service
There is only breakfast service by the pool
There is no lunch or dinner available requiring you to walk or drive across the highway or down the road
No welcome drink, as advertised
If television is important, forget it. Only 3 snowy channels with an antenna, not satellite, as advertised
Some rooms have a safe, others do not, so you may want to check/specify when booking
The staff is friendly and attentive.
Rodney S
Rodney S, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2023
Judy
Judy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2022
Herve
Verified Orbitz guest review
10/10 Exceptional
5 Dec 2022
Julian
Julian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Sept 2022
Fatima
Fatima, 1-night trip
Verified Expedia guest review
8/10 Very good
6 Aug 2022
We enjoyed our stay at The Hacienda. Our rooms were clean, the bedding was great, and staff was courteous and helpful, but they allowed a family to play ball in the pool. This family was playing rough and tangled my 5-year-old in their playful brawl. My husband asked them to be careful but they continued. There was enough staff around to notice and no one jumped in to stop them. It was a shame. It made my experience unpleasant especially since I mentioned it to the reception and the family continued their game with a ball the next day. I didn’t bother to enter the pool again.
Carmellia
Carmellia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2022
Everyone is so nice and welcoming. This hotel is quiet at night and a hidden gem in the middle of a busy city. Love the pools and welcome drink as well. My wife loves it as well
David
David, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Apr 2022
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Apr 2022
Great location to visit Uxmal
JUAN PABLO
JUAN PABLO, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Mar 2022
Lovely
Lovely, quiet hacienda with beautiful pool. No fridge or Wi-Fi in room but otherwise excellent