Fees & policies
Refundable deposits
- Deposit: EUR 100 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.46 per person, per night. This tax does not apply to children under 18 years of age.
- Spa fee: EUR 20 per person, per stay
- Hot tub fee: EUR 20 per person, per stay
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Renovations and closures
This property is closed from 4 January 2026 to 13 January 2026 (dates subject to change).
The following facilities or services will be unavailable from January 5 2026 to January 18 2026 (dates subject to change):
- Recreation facilities
- Sauna
- Spa
- Spa/Beauty services
- Hot tub
- Swimming pool
The following facilities are closed seasonally each year. They will be closed from 6 January to 19 January:
- Fitness facilities
- Sauna
- Spa
- Swimming pool
The following facilities are closed on Monday and Sunday:
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
- Covered self-parking costs EUR 20 per day
Pool, spa, & gym (if applicable)
- The seasonal pool is open from April to October
- Guests under 18 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Proper swimming costumes must be worn in our swimming pools. Swimming shorts or trunks are not permitted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Mercure Thalassa Port Frejus Spa Experience
Mercure Thalassa Spa Experience
Mercure Thalassa Spa Experience Hotel
Mercure Thalassa Spa Experience Hotel Frejus Port
Mercure Thalassa Port Frejus Spa Experience Hotel
Mercure Thalassa Experience