Hotel Costaustralis

3.5 star property
Puerto Natales hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Costaustralis

Meeting facility
Interior
Superior Triple Room, Sea View | Premium bedding, down duvets, in-room safe, laptop workspace
Front of property
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free use of bicycles
  • Coffee shop/cafe
  • 24-hour business centre
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Communal living room
  • Front desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is £182
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Twin Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

Superior Twin Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 2 Large Single Beds

Superior Double Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Premium bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Single Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 1
  • 1 Single Bed

Triple Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 3 Single Beds

Double Room Standard With Street View

  • Sleeps 2
  • 2 Single Beds

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Pedro Montt 262, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 1 min walk - 0.1 km
  • Puerto Natales Casino - 5 min walk - 0.5 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • Cueva del Milodon - 10 min walk - 0.9 km
  • Mirador Cerro Dorotea - 16 min walk - 1.4 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk
  • ‪Masay Pizza & Sandwich - ‬7 min walk
  • ‪Cafe Kau - ‬5 min walk

About this property

Hotel Costaustralis

Enjoy your visit to Puerto Natales with a stay at Hotel Costaustralis. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Communal living room
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Heating

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Are pets allowed at Hotel Costaustralis?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Costaustralis?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Costaustralis?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Costaustralis?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Hotel Costaustralis?
No, this hotel doesn't have a casino, but Puerto Natales Casino (5-min walk) is nearby.
What is there to do at Hotel Costaustralis and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hotel Costaustralis?
Yes, there's an on-site restaurant.
What's the area around Hotel Costaustralis like?
Hotel Costaustralis is located on the boardwalk, a short 1-minute walk from Costanera and 5 minutes' walk from Puerto Natales Casino. Travellers love the hotel's prime location.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful Views and Location!
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
View from our room 320!
Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cameron, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jiayu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente vista hacia el canal y las montañas nevadas, cercano a la zona de restaurantes y tiendas
Fernando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leila, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is right next to the sea. It is a great option if you want a view. It is a few blocks away from shops and restaurants, so better drive here.
ZIHAO, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hall, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
Kayla, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Would go back!
Lovely hotel, great location.
Scott, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Denys, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicely decorated and warm room! Nice lake view!
Christos, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Super customer service, great stay :)
Staff went above and beyond for us during our stay, they even re-arranged our dates last minute when our flight was cancelled without any hassle and made sure we got breakfast before our early morning departure for our Torres del Paine tour. Breakfast was delicious with lots of fruit, bread and egg options. Our room was so cosy and comfortable with incredible ocean and mountain views. Highly recommend :)
Carmen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
Gerald, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay in every way. Staff incredibly helpful and kind.
Ann, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Buck, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good quality stay. Best location and view.
Graham, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Real nice, friendly staff
Julio, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
Matthew, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend!
Li, 2-night family trip
Verified Expedia guest review

8/10 Very good

nice property perfect location
Felicia, 1-night family trip
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Free
Reasons to Book
Onsite Restaurant/Bar & Property Cleanliness
Check-In Time
3:00 PM