Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 22 min drive
Veracruz Central Station - 23 min drive
Restaurants
Starbucks - 1 min walk
Café Don Justo - 1 min walk
Asadero Cien Plaza Americas - 1 min walk
McDonald's - 6 min walk
Nutribionicos - 3 min walk
About this property
Ramada Plaza by Wyndham Veracruz Boca del Rio
Ramada Plaza by Wyndham Veracruz Boca del Rio puts you in a great location, within a 15-minute walk of Plaza Las Americas Shopping Mall and World Trade Center Veracruz. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A poolside bar, a fitness centre and a sauna are other highlights. Fellow travellers like the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
141 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
On-site extended parking
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
Babysitting (surcharge)
What to do
Shopping
Beach nearby
Ecotours nearby
Golf lessons nearby
Skydiving nearby
Working away
24-hour business centre
Meeting rooms
Conference space (2917 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2006
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
An outdoor pool
Sauna
Local culture and ecosystem education
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Lowered locks/deadbolt
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 215 for adults and MXN 140 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río
Frequently asked questions
Does Ramada Plaza by Wyndham Veracruz Boca del Rio offer free cancellation for a full refund?
Yes, Ramada Plaza by Wyndham Veracruz Boca del Rio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ramada Plaza by Wyndham Veracruz Boca del Rio?
Yes, there's an outdoor pool.
Are pets allowed at Ramada Plaza by Wyndham Veracruz Boca del Rio?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ramada Plaza by Wyndham Veracruz Boca del Rio?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Ramada Plaza by Wyndham Veracruz Boca del Rio?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Ramada Plaza by Wyndham Veracruz Boca del Rio?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (6-min walk) and Big Bola Casino (4-min drive) are both nearby.
What is there to do at Ramada Plaza by Wyndham Veracruz Boca del Rio and nearby?
Have fun with nearby activities such as skydiving and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness centre. Ramada Plaza by Wyndham Veracruz Boca del Rio also has a garden.
Are there restaurants at or near Ramada Plaza by Wyndham Veracruz Boca del Rio?
Yes, there are 2 on-site restaurants.
Does Ramada Plaza by Wyndham Veracruz Boca del Rio have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ramada Plaza by Wyndham Veracruz Boca del Rio like?
Ramada Plaza by Wyndham Veracruz Boca del Rio is a short 1-minute walk from Plaza Las Americas Shopping Mall and 6 minutes' walk from World Trade Center Veracruz. Travellers say that this hotel is in a good location.
Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Oct 2024
Claudia
Claudia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Great option
Great option for Veracruz. We enjoy our stay in the hotel.
Efren
Efren, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2024
Francisco Emmanuel Pérez
Francisco Emmanuel Pérez, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Excellent location for Veracruz triatlon
Dante
Dante, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Facilities are not brand new but super spacious. The food at the restaurant was delicious.
Valeria
Valeria, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
Crescencio
Crescencio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
El hotel está enfrente del Mall Americas y muy cercas del WTC. Puedes utilizar fácilmente los taxis para ir a diferentes lugares y todo esta relativamente cercas. El staff del hotel son excelentes en su trabajo y su restaurant es muy recomendable.
Sandra
Sandra, 3-night family trip
Verified Expedia guest review
6/10 Good
11 Aug 2024
Poner la cantidad de toallas de acuerdo al número de huéspedes por habitación.
Martha
Martha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Great stay. Clean. Kid friendly. Friendly staff.
Susana
Susana, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Alberto
Alberto, 4-night trip
Verified Expedia guest review
8/10 Very good
28 Jul 2024
The place was obviously a little older, but they had done many renovations. It was very clean and the staff were very helpful and professional. Would consider staying here again if in the area
Josh
Josh, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 Jul 2024
Overrall a great stay. The staff are extremely motivated by tips, and sometimes i didnt have cash on me. So the service varies depending on if the staff remember you tipped well or not.
We tried one of the restaurants for dinner and were not impressed. Room service food was significantly better.
Francia
Francia, 5-night family trip
Verified Expedia guest review
6/10 Good
16 Jul 2024
Bed was great. However, the property charge is high for its equivalent.
BABA
BABA, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2024
Customer service staff was really outstanding.
Nothing to dislike everything was awesome!!
Edgar
Edgar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2024
The staff specially night help
esteban
esteban, 3-night family trip
Verified Travelocity guest review
10/10 Exceptional
4 Jul 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jul 2024
Very good service the staff is incredible
Laura
Laura, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Jul 2024
Great area, very convenient and easy to get to different parts of Boca del Rio and Veracruz.
James
James, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
Julio
Julio, 6-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jun 2024
Very clean and professional people. Hotel is big and with a great location to go shopping or to eat.
Room service was fast and good.
Rooms were huge and comfy.
I recommend this hotel!
Paulo
Paulo, 1-night family trip
Verified Expedia guest review
2/10 Poor
29 May 2024
Raphael
Raphael, 2-night trip
Verified Expedia guest review
8/10 Very good
27 May 2024
Staff at the lobby was not very friendly, specially at check-in. The guy asked me if I wanted to call the bank when he was using the wrong payment terminal. Also, I had to find the parking lot myself as no one really was available at the main entrance to receive the car and help with the bags. Will look for other options next time.