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Surestay Plus By Best Western Orlando Lake Buena Vista

2.5 star property
Enjoy easy access to shopping and theme parks while savoring moments of relaxation by the pool.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Surestay Plus By Best Western Orlando Lake Buena Vista

Outdoor pool
Front of property
Reception
Outdoor pool
In-room safe, iron/ironing board, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Free theme park shuttle
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Sofa bed
  • Full-sized fridge/freezer
  • Separate dining area
  • Separate sitting area
  • Television
  • Laundry facilities
The price is £81
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
2 bedrooms
  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
2 bedrooms
  • 75 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

Pool
Pet-friendly
Parking available
Free WiFi
8.4 out of 10, Very good, (2848)
The price is £105
includes taxes & fees
13 Jan - 14 Jan
Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel
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About the area

Map
8200 Palm Pkwy, Orlando, FL, 32836-6427

What's nearby

  • Orlando Vineland Premium Outlets - 4 min drive
  • Disney Springs™ - 5 min drive
  • Discovery Cove - 6 min drive
  • Orange County Convention Center - 6 min drive
  • SeaWorld® Orlando - 7 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 20 min drive
  • Orlando International Airport (MCO) - 22 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 46 min drive
  • Orlando Station - 21 min drive
  • Kissimmee Station - 24 min drive
  • Winter Park Station - 25 min drive
  • Free theme park shuttle

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Giordano's - ‬16 min walk
  • ‪Ford's Garage- Orlando - ‬4 min drive
  • ‪Sofrito Latin Cafe - ‬12 min walk
  • ‪Shake Shack - ‬4 min drive

About this property

Surestay Plus By Best Western Orlando Lake Buena Vista

Surestay Plus By Best Western Orlando Lake Buena Vista puts you within a 10-minute drive of Disney Springs™ and Orange County Convention Center. You can get a workout in at the fitness centre, or take a dip in the outdoor pool. Also, Walt Disney World® Resort and Orlando Vineland Premium Outlets are within a short drive. Fellow travellers love the helpful staff and location.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property enforces quiet hours from 10:00 PM to 8:00 AM
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Off-site

    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM

Travelling with children

  • Free theme park shuttle

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Full-sized fridge/freezer

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in

Renovations and closures

The property will be renovating from 3 November 2023 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and mobile payments. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Surestay Plus By Best Western Orlando Lake Buena Vista Hotel
Surestay Plus By Best Western Orlando Lake Buena Vista Orlando

Frequently asked questions

Is there a pool at Surestay Plus By Best Western Orlando Lake Buena Vista?
Yes, there's an outdoor pool.
Are pets allowed at Surestay Plus By Best Western Orlando Lake Buena Vista?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Surestay Plus By Best Western Orlando Lake Buena Vista?
Yes, there's free self parking.
What are the check-in and check-out times at Surestay Plus By Best Western Orlando Lake Buena Vista?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11:00 AM.
What is there to do at Surestay Plus By Best Western Orlando Lake Buena Vista and nearby?
Surestay Plus By Best Western Orlando Lake Buena Vista has an outdoor pool and a fitness centre.

Surestay Plus By Best Western Orlando Lake Buena Vista Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

David Beams, 3-night trip
Verified Hotels.com guest review

6/10 Good

You get what you pay for. The room were comfortable but the property is under construction so there the appearance and condition is sub par. If you can look past the construction then its excellent value. The front desk was amazing in trying to accomadate.
Daniel, 3-night trip
Verified Hotels.com guest review

6/10 Good

Checkin was great. Staff were accommodating and very friendly. Hotel was under renovation which made it messy and unfinished. I was in between old and dingy and new and fresh. I think when they complete the renovations the hotel will be very good.
Robert, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend get away.
The place is still under construction, but it is not a bother at all. The staff is very friendly. We were greeted with a smile and our questions were answered. The check-in process was quick. The room was big, new carpet, clean and bed very comfortable. What else can one ask for? I want to mention that I almost did not book this place because of a bad review from a customer who apparently had an issue with a refund. I'm happy I did ignore her. Place is great. Walking distance from a lot of restaurants. Good breakfast. We will go back.
Evelyne, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Never Again!
The pull out bed had blood stains all over it, bugs in our room, we rarely got fresh towels unless we asked.
Shannon, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Convenient for everything.
Lea, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

The bathroom door was coming off the hinges. The counter was broken and the stove didn’t work. Room was dusty floor looked nasty. They served the same breakfast everyday for the whole week. Sinks and bathtub did not drain.
Scott, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Would not stay there again
The first room we were given had ants crawling up the wall, the AC didnt work (room temp stayed consistently at 76) and appeared very unclean. Debated leaving the hotel all together. Asked to change rooms. We were accommodated to a room with working A/C. Room appeared cleaner. No visible ants, but did find ants crawling in my daughters sippy cup, after being in room a few hours. No blankets for beds. Only sheets. Shower curtain pole falling out of the wall, which made curtain unable to close for privacy. Smelled unclean. Workers were very nice and helpful though. Hotel was going through renovations, maybe we just got unlucky. But would not stay there again.
Carrie, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

We booked a room with two queens and we got a room with two doubles. There were roaches and the doors were falling apart. There was supposed to be a full kitchen, and there wasnt a single piece of silverware.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Victor, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Turgay, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nathaniel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Save your money and stay elsewhere
Hotel looks nice in photos but is not in nice condition in person. Rooms are very poor conditions. Hot water in our room smelled badly of mold. Our door didnt have the proper locks on it. Mold in bathroom. Doors in room were in terrible conditions. Dust/dirt all over ceiling from air vents. Also charged me $100 incidentals hold for 3-5 days after check out, which wasnt mentioned in hotels.com writings. Ice machine didnt work. Beds at least were clean and comfortable. A lot of rooms had stickers on their doors stating not ready and what problems they were having such as water leaks or other issues. Had to ask for blankets for all beds and only 2 bath towels for a room that slept 6. Staff was very nice to deal with. Property is just starting to undergo renovations to become a different hotel but it needs a lot of work. Would not recommend.
Keri, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Place is under remodeling but still pretty decent and good offer for brrakfast and room conditions. Great area
Ivette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean, spacious for family, great brakfast, close to Diseney World and Sea World. Only the wi-fi was lagging.
Ivan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great deal!
I stayed at this property last year around this time. It was undergoing renovation then, and although that renovation is still continuing, it did not alter or hamper my experience. I found the room to be clean, the beds comfortable, the staff courteous and friendly, and the breakfast good. It is also quite close to the Disney parks, which is the reason for my visit. I have read comments in the reviews about the hotel being run down and stains on the furniture. I have worked in customer service all my life, and to be perfectly honest, a lot of people are just pigs. Just because there is a stain doesn't mean the item isn't clean. Sometimes, no matter how much you clean, a stain will not come out. If you are looking for an immaculately clean and pristine hotel that looks like it was built yesterday, then go somewhere else and pay $350 to $400 a night or more. For the price you are charged at this hotel, I think it's a great deal. I plan to stay here again when I come to Disney next year.
Nina, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Comfortable place to stay
I like the spacious of the room,divided the room and the living room,the small dining table,you don’t have to go down to reheated your food,they have everything in the room,stove,refrigerator,dishwasher,toaster and coffee maker,it’s comfortable
Yolanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room for the price
Christina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Brenno, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jacquelinne, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Girl trip
Nice but in renovations so no ice machine on our floor. 1 fork in the drawer of our suite but maybe it’s just not completed yet. Bed very comfortable!
Dianna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Greg, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Andrea, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Carel Sebastian, 1-night family trip
Verified Hotels.com guest review

General property information

Breakfast
Free
Parking
Free
Check-In Time
3:00 PM
Check-Out Time
11:00 AM