2/10 Poor
29 Dec 2024
Sleepless nights
Arrived about 7:30 pm on dec 27th, the TV and WiFi were out the whole time we were there (2days) my sister and her husband slep on the bed my husband slept on the hard couch and the pull out bed was broken, where I had 3 feet to sleep on. With only a sheet my husband had the blanket. They came the next day and fixed the bed but it was like sleeping on cardboard. I have a nasty bruise on my shin when I tried to get out of bed. ( it’s that hard) the fan in the bathroom wasn’t working and the window wouldn’t open to let steam out, the towels were so old they scratched your skin. There wasn’t enough utensils for 4 adults and only 2 chairs. I don’t think I should have to pay at all for the inconvenience they caused us. I didn’t get any sleep. My hips hurt and a bad bruise on my leg, It was not a room for 4 adults .
Todd
Todd, 2-night family trip
Verified Hotels.com guest review